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Credit Acceptance

2.9

Location details

WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
2.92,431 reviews
Eddie H's profile image
Eddie H 
3 years ago

Dont like company lied to credit bureau about me cant wait pay them off tell them kiss my A$$ 

David Page's profile image
David Page 
3 years ago

I co-signed a loan with my son for a vehicle. As stated by most of the complaints on here, it is better to decline any loan approval from this company. They promote these loans as a way of building your credit, but it appears they perform just the opposite. My son has not missed any payments, but the vehicle was totaled. So I made sure we called every other day to check on the status of the insurance and GAP checks. I was told that once they receive both checks, there will be a non-insurance balance of close to $1000. I stat... read more

Jay W's profile image
Jay W 
3 years ago

Just tired of the constant up an down credit score I paid extra every month just for them to report late payment I over paid for a car that the interest rate was crazy high they don't give me the information I want an don't update the current balance or anything would not recommend to my worse enemy hoping to get out of this night mare 

Wendy J.'s profile image
Wendy J. 
4 years ago

When you read through all these reviews believe me there all true. Here is my story. I purchased a 2010 Toyota from Lexington Automotive dealership that guess who financed? Credit Acceptance Corporations. First off they put the car in my mom's name and me as the co-signer which we never agreed to. So Tried to cancel the deal then but already had my insurance paid and couldn't get the 400.00 back so took it. Then shortly after that the clutch started feeling mushy and squeaky. So I took it where they told me. The car sat for ... read more

Timothy T's profile image
Timothy T 
4 years ago

Incompetent with their responsibility to report to credit bureau. I paid off the remaining balance, they reported the account close to trans union than the next month they fraudulently report I’m behind a payment. My points are going up and down. I called credit acceptance and they told me to dispute it with the credit bureau, I did and was successful, than they re report I’m delinquent when the contract is close... I’m done with them but they’re playing with my credit. 

dalton e's profile image
dalton e 
4 years ago

decent company for people with medium to low credit. I do have a problem with the amount of time it takes to get the title once the vehicle is paid off. I paid it off 10 days ago 05/18/20201 and they still have yet to send it over to the title department to get it sent out. At first when I asked about it they told me the payment hasn't cleared but I told them I know for a fact that my bank cleared the payment within 5 days. They then said "well our policy is 10 days". So they lied to me by telling me it hasn't yet cleared. B... read more

Lyesha D's profile image
Lyesha D 
4 years ago

Worse company ever. They constantly messed up my credit. Had to change my number cause they were calling constantly, even on Sundays. They making me pay 25,000 for a 4 thousand dollar car. Never again will I finance a car with them. Also rude customer service. Very unprofessional call reps.