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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Good overall. Corey was very friendly and polite. There were additional charges not listed on CarGurus even thought it said including dealers fees and we were told the work was already performed. The only additional problem was a lengthy wait to complete the transaction and they couldn't take payment the way our lender sends payments (via wire) and so that caused additional delays. We ended up spending 4 hours on what should've taken 1 hour. Everyone at the dealership was friendly.
Business response:
Thank you for sharing your experience with us! We are glad to hear that the team made a positive impression and that you found everyone to be friendly and welcoming throughout your visit. It is wonderful to know that your overall experience was a good one. We appreciate you highlighting the concerns around the additional charges, the wait time, and the payment process. Your feedback is genuinely valuable, as it helps us continue to improve the experience we provide to our customers. We hope to have the opportunity to serve y... read more
The team was very helpful. Highlighted the car and gave us room to make the decision.
Business response:
We are ecstatic to hear about your experience with our team! It means a great deal to know that they were helpful and gave you the space you needed to make a comfortable decision. That kind of attentive, pressure-free approach is exactly what we strive to provide every customer. Thank you, Amanda, for taking the time to share your feedback, and we look forward to serving you again!
It was good, Chappy accommodated with my parents needs He offered us better discounts He was nice, refreshing and pleasing as a gentleman
Business response:
We are absolutely thrilled to hear about your wonderful experience with us! It is truly gratifying to know that your family felt well taken care of and that we were able to meet your parents' needs with attentiveness and care. Receiving discounts that work for you is something we always strive for, and we are so pleased that came through during your visit.
Easy No No If I wanted to write more I would. Stop asking. Next time I won't take the survey unless you provide an escape for the 15 words
Business response:
We are overjoyed to hear about your experience with our team! It means a great deal to know that Peyton and Jake made the entire process smooth and enjoyable from your very first inquiry all the way to driving off the lot. That is exactly the kind of experience we strive to provide for every customer.
Excellent service & detail especially from Jenny Joseph, Jordan & Mia. The whole experience went smoothly. I recommend Crest Cadillac.
Business response:
Thank you for sharing your wonderful experience with us! It means a great deal to hear that Jenny Joseph, Jordan, and Mia each made a positive impact and that the entire process went smoothly for you. Recognizing the team members who go above and beyond is something we truly value.
Peyton was great. Made everything so easy From the first inquiry all the way through driving off everyone at Crest was great. Both Peyton and Jake are 5 stars.
Business response:
We are delighted to hear that your experience was a positive one! We also appreciate your candid feedback regarding the survey format. Your thoughts are genuinely valued, and we will take note of your comments about the minimum word requirement. Thank you for taking the time to share your experience with us at Crest Cadillac.
Juda was friendly and very knowledgeable about the product and handled everything timely manner. Which saved us lot of time .
Business response:
Thank you immensely for taking the time to share your experience with us, Reddysreekar! It is wonderful to hear that Juda's friendliness, product knowledge, and efficiency made such a positive impact on your visit and helped save you valuable time.
Felix helps keep me in the loop and doesn’t miss a beat when I tell him what I want.
Business response:
Thanks so much for sharing your kind words! It is wonderful to hear that Felix has been attentive and consistently delivers on exactly what you are looking for. That kind of clear communication and reliability makes all the difference, and we are glad it has made a positive impact on your experience with us.
I was impressed with Crest Dealership. It seemed clean and was attentive to us customers as we were there. I was disappointed in them Not having any manuals for our product we had purchased, especially for us older people who need more help with the product at first.
Business response:
We are grateful for your kind words and for taking the time to share your experience with us! It is wonderful to hear that you found our dealership clean and felt well attended to during your visit. We genuinely appreciate your feedback regarding the product manuals. Understanding that having accessible reference materials is especially important when getting familiar with a new vehicle, your insight is truly valuable to us. We will take your comments into consideration as we continually look for ways to better serve our cus... read more
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 13,623 reviews.
When is Crest Cadillac open?
Crest Cadillac is open now. It will close at 8:00 p.m.