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6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
My experience was incredible. The Staff was amazing, really attentive, and super helpful. The whole process was seamless and quick.
Business response:
Thank you for your wonderful feedback! It is great to hear that the process felt seamless and that our team made such a positive impression. We work hard to make sure every visit is smooth and stress-free, and it means a lot to know that came through during your experience. We hope to see you again soon!
Great hospitality, straightforward processing and overall a great experience Peyton is a great advocate for her customers
Business response:
Thank you for taking the time to share your experience with us. It is wonderful to hear that the process felt straightforward and that you were treated with great hospitality from start to finish. Peyton will be so glad to know that her dedication made a real difference for you. We hope to see you again!
I recently purchased an XT5 at the Crest Cadillac dealership. My husband & I are so happy with the new car! We were extremely satisfied with the excellent customer service provided throughout the purchase process! The Sales Consultants (Ivan & Glenn) went above and beyond to answer my many questions regarding the vehicle. Joshua, the Sales Manager, pleasantly glided us through the purchase paperwork. The entire team at the dealership made it very clear to us that customer satisfaction is top priority & that they will be read... read more
Business response:
Your positive experience means a lot to us, and we are so glad to hear that you and your husband are loving your new XT5! It is wonderful to know that Ivan, Glenn, and Joshua each played a part in making your purchase feel smooth and comfortable from start to finish. Our team works hard to make sure every customer feels informed and well taken care of, and it sounds like that came through during your visit. Thank you for recommending us to others. We look forward to being there for you whenever you need us down the road!
Very prompt response, and very friendly to work with. All people I interacted with were amazing and I appreciate their hard work even though I didn't end up buying a car from this dealership.
Business response:
Your positive feedback truly means a lot to us. We are glad our team was able to make a strong impression with their friendliness and quick communication, and we appreciate you taking the time to share that. Even though things did not work out with a purchase this time around, we hope you will keep us in mind for the future. It was a pleasure having you visit, and we wish you all the best.
Awesome place to buy a new or used Cadillac. Couldn’t ask for better service. The team was on point!!
Business response:
We are privileged to receive such kind words about your experience with us. It means a lot to hear that our team delivered the level of service you deserved throughout your visit. We work hard to make sure every customer feels taken care of, and feedback like yours reminds us why that matters. We hope to see you again the next time you need anything!
My second time returning to Crest and experience was nothing short of incredible. Victor and Jenny were exceptionally friendly and professional, making the lease swap completely smooth, pressure-free, and enjoyable!!
Business response:
Thank you immensely for coming back to see us and for sharing such a kind review. It means a lot to hear that Victor and Jenny made your lease swap feel smooth and pressure-free. We are glad the experience was enjoyable from start to finish, and we look forward to welcoming you back for a third visit!
They worked around all our requests Andrew was awesome. He was very supportive and intuitive to our needs
Business response:
We are grateful for the kind words and for taking the time to share your experience with us. It is great to hear that Andrew was able to support you through the process and make sure your needs were met every step of the way. We will be sure to pass along your feedback to him. We hope to see you again!
Kodie and Peyton were absolutely amazing to work with. The made the entire process incredibly easy; from showing different car options to grabbing everything out of old car for us. We’ve never had that quick of a car buying experience nor have we had that great of care. We highly recommend them!
Business response:
Your positive experience means a lot to us, and it is wonderful to hear that Kodie and Peyton made the car buying process so smooth and enjoyable for you. It sounds like they went above and beyond, from walking you through your options to helping transfer your belongings from your previous vehicle. That kind of attentive, efficient service is exactly what we strive for. We appreciate you sharing your experience and recommending them to others!
Did what they said they would do in the deal, kept me informed and pulled strings to get the car built. Outstanding experience
Business response:
Thank you for your wonderful feedback. Knowing that our team followed through on every commitment and kept you in the loop throughout the process means a lot to us. Going the extra mile to get your car built is exactly the kind of experience we want every customer to have. We truly appreciate you taking the time to share this, and we hope to work with you again in the future.
Crest Cadillac has a 4.7 star rating with 13,972 reviews.
Crest Cadillac is open now. It will close at 8:00 p.m.