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6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I was very impressed with the service provided by this dealership. Felix is very personable and it was great working with him. Whole purchase process was seamless.
Business response:
Thank you for your review! We are thrilled to hear that you were impressed with the service experience. It's wonderful to know that you found Felix personable and enjoyed working with him throughout your visit. We take great pride in ensuring that our purchase process runs smoothly for every customer, and we're delighted that everything felt seamless for you. Your feedback means so much to our team, and we truly appreciate you taking the time to share your positive experience with us.
The experience was excellent and everyone was very kind and accommodating Very easy and hassle free process
Business response:
We are thrilled to hear about your wonderful experience with us! Your feedback about our team being kind and accommodating truly means the world to us. We work hard to ensure every customer enjoys a smooth and straightforward process, so knowing that your visit was hassle-free brings us great joy. Thank you for choosing Crest Cadillac and for sharing your positive experience with others.
Great service and committed. Had a great experience, specially Bret excellent service.and quick turnaround.
Business response:
We genuinely appreciate your feedback about the excellent service you received. Your positive experience with our committed team means everything to us. We understand how important quality service and efficient turnaround times are to our customers, and we're thrilled that we could deliver on both. Your recognition of our dedication to providing outstanding customer care truly motivates our entire team to continue exceeding expectations.
Very professional and easy Sales rep and finance manager were very nice and helpful Best ever
Business response:
We are delighted to hear about your outstanding experience with our team. Your kind words about the professionalism and helpfulness of our sales representative and finance manager truly mean the world to us. We take great pride in making the car buying process smooth and enjoyable for every customer who walks through our doors. It's wonderful to know that we exceeded your expectations and provided you with the best service you've experienced. Thank you for choosing Crest Cadillac and for taking the time to share your positiv... read more
I did lease, but Mr douglos did helped me a lot thanks to him His the best
Business response:
Thank you for sharing your wonderful experience with our leasing process. We deeply appreciate hearing how our team member Douglas provided exceptional assistance throughout your journey. It's truly meaningful to know that his dedication and support made such a positive impact on your experience. Your kind words about his service reflect the level of care we strive to provide every customer. We appreciate you taking the time to recognize his outstanding efforts.
Douglas was the salesman that helped me fınd the car that ı was hopıng to get when ı walked onto the dealership the other day. He got me an amazing deal and price on my Cadıllac lyrıq. Awesome experience!
Business response:
We are overjoyed to hear about your wonderful experience with us! It sounds like Douglas truly understood what you were looking for and was able to help you find the perfect vehicle. We're thrilled that you received an excellent deal on your Lyriq and that your visit exceeded your expectations. Your positive feedback about the service you received means so much to our team. We hope you're enjoying every moment with your new vehicle!
I did not meet with John Kluber. My salesperson was Felix Villatron and he was ABSOLUTELY AMAZING. I will definitely buy another car from him!
Business response:
Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that Felix provided you with such exceptional service during your visit. Your feedback about his amazing assistance means so much to our team. It brings us great joy to know that you had such a positive experience and that you would choose to work with Felix again for your future automotive needs. We truly appreciate customers like you who take the time to recognize outstanding service.
We had a great experience with Anthony. He did exactly everything we asked and was very patient!
Business response:
Thank you for sharing your wonderful experience with us. We're delighted to hear that you received such dedicated service and that our team member was able to fulfill all your requests with the patience you deserved. Your positive feedback about the thorough attention you received truly means a lot to us at Crest Cadillac. We're thrilled that your visit exceeded your expectations and appreciate you taking the time to recognize the exceptional service you received.
We bought an 2023 XT5 from Crest. Our appointment time was 2:30 on a Saturday (end of month). We live in Owasso, OK. Our intent was to close on the car and be back by night. My wife cannot drive in the dark. Our closing got delayed until 5-5:30. No way, were we were going to make it back before nightfall. Crest stepped up to the plate and is delivering our vehicle since we could not get back in time. I commend Crest and Juda Shamay for that! That is what customer service is supposed to be about. I am in sales myself. It is h... read more
Crest Cadillac has a 4.7 star rating with 13,282 reviews.
Crest Cadillac is closed now. It will open at 9:00 a.m.