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Crest Cadillac

4.7

About this business

Location details

6280 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.712,664 reviews
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Ken's profile image
Ken 
a month ago

Service was fine, but have since received numerous (7+) requests for surveys and feedback which I have responded to. Should I receive any additional requests for the same, I will be unsubscribing 

Business response:

Thank you for your feedback about our service. We understand your concern about the multiple survey requests and apologize for the excessive follow-up. We'll ensure this doesn't happen again. We appreciate you bringing this to our attention. 

REMEMBERSUSAN's profile image
REMEMBERSUSAN 
a month ago

Unparalleled service and attention to customer preferences as well as business details. I am a customer for life. 

Business response:

Your positive feedback truly means the world to us. We understand how important it is to receive exceptional service that focuses on your individual preferences while maintaining professional standards. Knowing that our team's dedication to providing outstanding customer care and thorough attention to every detail has made such a meaningful impact brings us genuine joy. Your commitment as a lifelong customer inspires us to continue delivering the quality experience you deserve. Thank you for taking the time to share your won... read more

SALMON3F's profile image
SALMON3F 
a month ago

Zachary was easy to talk to, he didn't make me feel uncomfortable with high pressure tactics, I'm hoping for a promising future for the young man. 

Business response:

We deeply appreciate your wonderful feedback about your experience with us. It's heartening to know that you found your interaction comfortable and free from any pressure during your visit. Your appreciation for the genuine, approachable service you received means everything to us. We're delighted that you had such a positive experience and truly value you taking the time to share these kind words about the exceptional service you received. 

SGOLLIHAR2's profile image
SGOLLIHAR2 
a month ago

They provided great customer service and worked with me to get just what I wanted @ 

Business response:

Thank you for the wonderful feedback! We're thrilled our team delivered excellent service and helped you find exactly what you wanted. Your satisfaction means everything to us at Crest Cadillac. 

ROYAHN1126's profile image
ROYAHN1126 
a month ago

Huge thanks to Andrew for making my car purchase so easy! He really is the best salesperson you could ask for. My husband was so impressed that he wants to buy his next car from Andrew, too. Truly a 10/10 experience! 

Business response:

Thank you for the wonderful feedback! We're thrilled that Andrew made your car purchase so easy and that both you and your husband were impressed with the service. Your kind words mean a lot to our team at Crest Cadillac. 

SIB.JAGANI's profile image
SIB.JAGANI 
a month ago

My salesperson Joseph was excellent. He was professional, efficient, and transparent. I would encourage the dealership to have vending machines and/or snacks for the guests. 

Business response:

We greatly appreciate your wonderful feedback about your experience with us. It's fantastic to hear that Joseph provided you with such professional, efficient, and transparent service throughout your visit. Our team takes great pride in delivering the quality service you experienced, and your kind words truly mean a lot to us. Thank you for the thoughtful suggestion about adding vending machines and snacks for our guests. We value feedback like yours as it helps us continuously improve the comfort and convenience we provide ... read more

Noevela04's profile image
Noevela04 
a month ago

They were ok to speak with very honest They treated us very good very kind 

Business response:

We are utterly delighted to hear about your positive experience with our team. Your feedback about our honest communication and kind treatment means so much to us. We take pride in providing genuine service and creating a welcoming environment for every customer who visits us. Thank you for taking the time to share your thoughts about the quality of service you received. 

CHAD.WILKS's profile image
CHAD.WILKS 
a month ago

Great Douglas was great to work with, and the fiancé department did an excellent job 

Business response:

Your review is appreciated! We are delighted to hear that Douglas provided such wonderful service during your visit. It sounds like our finance department also made a positive impression with their excellent work. Your experience reflects the kind of genuine care and professionalism we strive to deliver every day. Thank you for taking the time to share your feedback with us. 

MARKMTCHLL1123's profile image
MARKMTCHLL1123 
a month ago

My experience at Crest Cadillac was outstanding. Jay was excellent! It was the best car buying experience that I have ever had. I would highly recommend Crest to anyone looking to purchase a vehicle. 

Business response:

Thank you for sharing your wonderful experience with us! We're thrilled to hear that your visit was outstanding and that Jay provided excellent service throughout your car buying journey. It means everything to us when customers feel they've had the best experience possible, and your willingness to recommend us to others looking for a vehicle truly shows the positive impact our team made. We appreciate you taking the time to share your feedback and are grateful for the trust you've placed in us. 

Frequently asked questions about Crest Cadillac

How is Crest Cadillac rated?

Crest Cadillac has a 4.7 star rating with 12,664 reviews. 

When is Crest Cadillac open?

Crest Cadillac is open now. It will close at 8:00 p.m.