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Crest INFINITI
- Car Dealers
- Frisco, TX
About this business
Location details
6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Easy in and out very professional and friendly people I love my Infiniti thank you
Business response:
We appreciate you taking the time to share your positive experience with us. It's wonderful to hear that our team made your visit smooth and that you found everyone to be professional and welcoming. Your satisfaction with your vehicle means everything to us. We're thrilled that you're enjoying your INFINITI and we look forward to continuing to provide you with excellent service in the future.
All the individuals were very kind, I truly appreciate the great customer service. Thank you for offering the option of bringing my car to my area, it was a great help! I have all positive feedback for the staff. My car was detailed, which I appreciate, however it seemed the only thing cared for inside was the floor. This does not change my opinion on the overall service - amazing team!
Business response:
Thank you for taking the time to share your experience with us, KB. We are thrilled to hear that our team provided you with exceptional customer service and that everyone treated you with kindness. It means so much to know that our mobile service option was helpful for you and made the process more convenient. We truly appreciate your positive feedback about our staff and are delighted that you found our team to be amazing. Your satisfaction with the overall service experience is wonderful to hear. We also value your honest ... read more
Good Experience. Easy to work with and helpful. Trevor always answers all my questions and if he doesn't know it he finds out for me.
Business response:
Thank you for sharing your positive experience with us. We are delighted to hear that you found our team easy to work with and helpful throughout your visit. It's wonderful to know that Trevor has been providing you with thorough answers to your questions and takes the initiative to find information when needed. Your feedback about having a good experience means a great deal to us. We truly appreciate customers like you who take the time to share their experiences, and we look forward to continuing to serve you with the same... read more
They are easy to work with and have done a fine job with any problems
Business response:
Thank you for taking the time to share your experience. We are delighted to hear that our team has been straightforward to collaborate with and that we have successfully handled any concerns you have had. Your feedback means a great deal to us, and we truly appreciate your trust in our services. We look forward to continuing to provide you with excellent support whenever you need it.
I had a good experience Troy Dunn was able to take care of my vehicle, provide my loaner vehicle and complete the service in a timely fashion.
Business response:
Thank you for sharing your positive experience with us. We are pleased to hear that you had a good experience and that our team was able to efficiently handle your vehicle service needs. It's wonderful to know that you received excellent care, including the provision of a loaner vehicle, and that everything was completed in a timely manner. Your feedback helps us continue to provide quality service to all our customers. We appreciate your trust in us and look forward to serving you again in the future.
I showed up on a Friday about 30 minutes before they were gonna close with a flat tire. The service advisor, Robert that I received was amazing. He made sure to get my car taken care of and get me back on the road before they closed.
Business response:
Thank you for taking the time to share your experience with us. We are thrilled to hear that you received exceptional service during your visit. It is wonderful to know that our team was able to assist you with your tire issue and get you safely back on the road, even with the late hour. We truly value your feedback and are proud to have provided you with the quality service you deserved. Your experience means a great deal to us at Crest INFINITI.
My service Advisor was Troy Dunn. He is a very helpful advisor and also very courteous.
Business response:
Thank you for taking the time to share your experience with us. We are delighted to hear that you found your service advisor to be so helpful and courteous during your visit. It's wonderful to know that you received the kind of attentive and respectful service that makes a difference. Your feedback means a great deal to us and helps us continue providing excellent care to all our customers. We truly appreciate your business and look forward to serving you again at Crest INFINITI.
I arrived at 5:15 PM needing an oil change and tire rotation. I was greeted immediately and assured they could take care of the problem. Very courteous and professional.
Business response:
Thank you for taking the time to share your experience with us. We are delighted to hear that our team was able to accommodate your oil change and tire rotation needs when you arrived that evening. It means a great deal to know that you found our staff to be welcoming from the moment you walked in and that they provided you with the reassurance you needed about handling your service requirements. We take pride in maintaining courteous and professional service standards, and your feedback confirms that our team delivered on t... read more
Bryan Bannister and Dustin were extremely courteous, helpful, prompt and trustworthy. We had a lot of service work performed and Bryan kept us well informed of the timing, diagnosis and costs. Very much appreciate that Crest provides loaner vehicles. This is a huge benefit for extended service and is why we always trust and use Crest for all of our maintenance needs.
Business response:
Thank you for taking the time to share your experience with our service team. We're delighted to hear that you found our staff to be courteous and helpful throughout your visit. It's wonderful to know that you were kept well-informed about the timing, diagnosis, and costs of your service work, as clear communication is something we strive for with every customer. We're particularly pleased that our loaner vehicle program has been beneficial for you during extended service appointments. Your trust in choosing Crest INFINITI f... read more
Frequently asked questions about Crest INFINITI
How is Crest INFINITI rated?
Crest INFINITI has a 4.6 star rating with 7,833 reviews.
When is Crest INFINITI open?
Crest INFINITI is open now. It will close at 8:00 p.m.