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Crest INFINITI
- Car Dealers
- Frisco, TX
About this business
Location details
6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
The staff was very helpful in explaining the service needs. They were able to drop me off and then pick me up once service performed.
Business response:
We are absolutely thrilled to hear about your positive experience with our team. Your feedback about our staff being helpful in walking you through the service requirements means so much to us. We understand how valuable your time is, and we are delighted that our pickup and drop-off service made your visit more convenient. Thank you for choosing Crest INFINITI and for taking the time to share your experience with others.
Everything was awesome and I was there to pick up the car and they realized they missed some on my credit report and had to redo everything over a period of two days. It really worried me that everything was going to fall through and I would have to take the car. It worked out in the end, but whew!
Business response:
We are utterly delighted to hear that everything worked out well for you in the end! We understand how concerning it must have been when the credit report issue was discovered during pickup, and we appreciate your patience while our team worked to resolve everything over those two days. Your experience highlights our commitment to thoroughness, even when it means taking extra time to ensure everything is handled correctly. We're so glad that despite the initial worry, you were able to drive away with your new vehicle and tha... read more
Once again, the service was superior. Tony Brown was my service consultant and did an outstanding job of explaining what was going to be done. He also kept me updated on the status of the status on my vehicle.
Business response:
Thank you for sharing your wonderful feedback about your recent service experience. We are delighted to hear that you received superior service once again and that our team met your expectations. It's fantastic to know that Tony provided you with clear explanations about the work being performed on your vehicle and kept you well-informed throughout the process. Communication and transparency are important to us, and we're pleased that you felt supported every step of the way. Your continued trust in our service team means ev... read more
Excellent customer service! ! From the moment you pull up the customer service is excellent! Perfect!
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that you experienced outstanding service from the very first moment you arrived. Your kind words about our team's commitment to providing exceptional customer care mean so much to us. We work hard to ensure every visit is seamless and welcoming, and knowing that we achieved that goal for you brings us great joy. We truly appreciate you taking the time to share your positive experience and look forward to continuing to serve you with the same level of excellence i... read more
Brought car in for Zaktek service. Was told service would take 6 hours but they were done sooner.
Business response:
We are overjoyed to hear about your positive experience with your Zaktek service! It's wonderful that we were able to complete your vehicle service more quickly than the estimated timeframe. We understand how valuable your time is, and we're pleased that our team could get you back on the road sooner than expected. Your feedback means a great deal to us, and we truly appreciate you taking the time to share your experience.
This was our first experience with Crest Infiniti. The experience was great. The staff was very friendly, accommodating and professional. Guillermo Murguia, our Sales Consultant was excellent! He patiently led us through the entire process from start to final purchase. I strongly recommend Crest Infiniti!
Business response:
We greatly appreciate your wonderful feedback about your first visit with us. It brings us joy to hear that our team provided you with such a positive experience through their friendly and professional approach. We are especially pleased that Guillermo made your journey from initial consultation to final purchase so smooth and comfortable with his patient guidance. Your recommendation means the world to us, and we look forward to serving you again in the future. Welcome to the Crest INFINITI family!
Service Advisor kept me informed and they got me out in a very reasonable time.
Business response:
We are absolutely thrilled to hear about your positive experience. Your feedback about staying informed throughout the process and the efficient service timing means so much to our team. We strive to provide clear communication and timely service, and it's wonderful to know we met your expectations. Thank you for choosing us and for taking the time to share your experience.
Troy, my service advisor really knew how to work with my issue and was awesome!!
Business response:
Thanks for sharing your wonderful experience with us! We're thrilled to hear that your service advisor provided exceptional support and truly understood how to address your concerns. It's fantastic to know that you felt well taken care of throughout your visit. Your positive feedback means so much to our team, and we're grateful for customers like you who take the time to recognize outstanding service. We look forward to continuing to provide you with the same level of excellent care in the future.
Service was great, and the service advisor and the cashier area understood when I needed to get my car so that I could leave town due to a family situation that was not expected.
Business response:
We are overjoyed to hear about your wonderful experience with our service team. It means so much to us that our service advisor and cashier team were able to accommodate your urgent needs during such an unexpected family situation. We understand how important it is to be flexible and responsive when our customers face personal emergencies. Your kind words about the quality of service you received truly brightens our day. Thank you for taking the time to share your positive experience - it helps us know we're on the right tra... read more
Frequently asked questions about Crest INFINITI
How is Crest INFINITI rated?
Crest INFINITI has a 4.6 star rating with 8,434 reviews.
When is Crest INFINITI open?
Crest INFINITI is closed now. It will open at 9:00 a.m.