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Crest INFINITI
- Car Dealers
- Frisco, TX
About this business
Location details
6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Wonderful all the way around! Everyone was friendly and polite and everything went very smoothly!
Business response:
Thank you for your review! We are so pleased to hear that your experience with us was wonderful in every way. It means a great deal to know that our team's friendly and polite approach made such a positive impression on you. We take pride in ensuring that every step of the process goes smoothly for our customers, and your feedback confirms that we achieved that goal during your visit. Your kind words truly brighten our day and motivate us to continue providing exceptional service to everyone who walks through our doors.
Buying my car from Crest Infiniti was a great experience from start to finish. David Whyte made the process easy, transparent, and enjoyable. He was very knowledgeable. Everyone was professional, courteous, and I never felt pressured. I highly recommend shopping with Crest Infiniti.
Business response:
We are honored to hear about your wonderful experience with us, William. It's fantastic to know that your car purchasing journey was smooth and enjoyable from beginning to end. We're pleased that our team made the process straightforward and transparent for you, and that you felt comfortable throughout without any pressure. Your kind words about the professional and courteous service you received mean so much to us. We truly appreciate you taking the time to share your positive experience and for recommending Crest INFINITI ... read more
Both the dealership and my salesman were very professional. Everyone made this purchase very easy for me. I look forward to working with this dealership in the future.
Business response:
We are absolutely thrilled to hear about your wonderful experience with our team. Your kind words about the professionalism you encountered and how smooth we made your purchase process truly mean a lot to us. It brings us great joy to know that everyone contributed to making your experience seamless and enjoyable. We deeply value customers like you and are excited about the opportunity to serve you again in the future. Thank you for choosing us and for taking the time to share your positive feedback.
Gassett was absolutely fantastic to work with! He was incredibly knowledgeable about the vehicle and took the time to answer all of my questions thoroughly. What truly stood out was his friendly and approachable demeanor. He listened carefully to all of my concerns and went above and beyond to ensure my entire purchasing experience was smooth, enjoyable, and stress-free. I couldn’t have asked for better service!
Business response:
We are ecstatic to hear about your wonderful experience with our team! It's fantastic to know that you found our staff member so knowledgeable and helpful throughout your visit. We take great pride in ensuring our team members are well-informed about our vehicles and can provide thorough answers to all customer questions. Your feedback about the friendly and approachable service truly warms our hearts. We're delighted that you felt heard and supported, and that we could make your car purchasing journey smooth and enjoyable. ... read more
I didn't deal with Myles Bates so I cannot rate him. I did deal with Tux and he was awesome!
Business response:
We are ecstatic to hear about your wonderful experience! It's fantastic that you found our team member to be so helpful during your visit. We take great pride in having dedicated professionals who go above and beyond to provide exceptional service to our customers. Your positive feedback about the outstanding assistance you received means so much to our entire team. We're thrilled that we could exceed your expectations and provide you with such a positive experience.
Quick, polite service. always thorough and helpful when diagnosing issues and scheduling periodic maintenance. highly recommend.
Business response:
Thank you immensely for taking the time to share your experience. We are excited to hear that our team provided you with efficient and courteous service. Your feedback about our thorough approach to diagnosing concerns and scheduling regular maintenance means so much to us. We truly value customers like you who recognize our commitment to being comprehensive and supportive throughout the service process. We appreciate your recommendation and look forward to continuing to provide you with the reliable care you deserve.
The staff was very helpful in explaining the service needs. They were able to drop me off and then pick me up once service performed.
Business response:
We are absolutely thrilled to hear about your positive experience with our team. Your feedback about our staff being helpful in walking you through the service requirements means so much to us. We understand how valuable your time is, and we are delighted that our pickup and drop-off service made your visit more convenient. Thank you for choosing Crest INFINITI and for taking the time to share your experience with others.
Everything was awesome and I was there to pick up the car and they realized they missed some on my credit report and had to redo everything over a period of two days. It really worried me that everything was going to fall through and I would have to take the car. It worked out in the end, but whew!
Business response:
We are utterly delighted to hear that everything worked out well for you in the end! We understand how concerning it must have been when the credit report issue was discovered during pickup, and we appreciate your patience while our team worked to resolve everything over those two days. Your experience highlights our commitment to thoroughness, even when it means taking extra time to ensure everything is handled correctly. We're so glad that despite the initial worry, you were able to drive away with your new vehicle and tha... read more
Once again, the service was superior. Tony Brown was my service consultant and did an outstanding job of explaining what was going to be done. He also kept me updated on the status of the status on my vehicle.
Business response:
Thank you for sharing your wonderful feedback about your recent service experience. We are delighted to hear that you received superior service once again and that our team met your expectations. It's fantastic to know that Tony provided you with clear explanations about the work being performed on your vehicle and kept you well-informed throughout the process. Communication and transparency are important to us, and we're pleased that you felt supported every step of the way. Your continued trust in our service team means ev... read more
Frequently asked questions about Crest INFINITI
How is Crest INFINITI rated?
Crest INFINITI has a 4.6 star rating with 8,356 reviews.
When is Crest INFINITI open?
Crest INFINITI is open now. It will close at 8:00 p.m.