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Crest INFINITI
- Car Dealers
- Frisco, TX
About this business
Location details
6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Easy and courteous. It is silly to require a minimums amt of words here though. While the service is good, the expectation of mandatory free-form write-up’s is egregious.
Business response:
Thank you for taking the time to share your experience with us. We truly appreciate your feedback about our easy and courteous service. It means a lot to know that our team provided you with a positive experience. We understand your perspective regarding the review platform requirements. Unfortunately, that is not something that we at the dealership have control over. You are always welcome to leave your review on other review sites that do not have a minimum word requirement. Your honest feedback about both our service and ... read more
We were treated like family, from beginning to end. This is our second Inifinti, the service just keeps getting better. All of our requests were met over and above.
Business response:
Thank you for sharing your wonderful experience with us! We are delighted to hear that you felt like family throughout your entire visit. It means so much to know that our team made you feel welcome and valued during your second INFINITI purchase with us. We truly appreciate your loyalty and are thrilled that we could exceed your expectations by going above and beyond to fulfill all of your requests. Your feedback reinforces our commitment to providing exceptional service that continues to improve with each visit. We look fo... read more
Sales process was the easiest I've ever experienced in my life. Caden Snider was great to work with. I now own two Infiniti's and always have a great experience at the service center.
Business response:
Thank you for sharing your wonderful experience with us! We are thrilled to hear that your sales process was so smooth and easy. Caden will be delighted to know that his efforts made such a positive impact on your experience. It means so much to us that you chose to become a repeat customer with two Infiniti vehicles, and we truly appreciate your continued trust in our service center team. Your satisfaction is our priority, and we look forward to providing you with excellent service for years to come.
a job well done. my car was serviced very well and on time .Andrew was very helpful
Business response:
Thank you for taking the time to share your positive experience with us. We are thrilled to hear that your vehicle service was completed to your satisfaction and delivered promptly. It's wonderful to know that Andrew provided you with excellent assistance throughout your visit. Your feedback about the quality of our service means a great deal to our team. We look forward to continuing to provide you with the same level of exceptional service for all your automotive needs.
From the moment I walked in, Jeannie made me feel welcomed and taken care of. She was friendly, knowledgeable, patient, and genuinely interested in helping me find the right car for my needs — not just making a sale. Her professionalism and warmth made the whole process smooth and enjoyable. Dylan stepped in to help break down the financials, and I can’t thank him enough for his clarity and honesty. He explained everything in a way that actually made sense — no pressure, no confusion, just straight facts and real support. I ... read more
Business response:
Thank you for taking the time to share your wonderful experience with our team. We are thrilled to hear that Jeannie made you feel welcomed from the very beginning and helped you find the perfect vehicle for your needs. Her dedication to understanding what you were looking for rather than simply focusing on making a transaction truly reflects our commitment to putting customers first. We are delighted that Dylan was able to provide the clarity and transparency you needed when reviewing the financial details. His straightforw... read more
Easy transaction. Only a little negotiating required for an acceptable final purchase price. The trade-in process was efficient and reasonable. They did charge for adding tint, which I know they didn't add, but other than that, everything was straightforward. Overall, a professional operation.
Business response:
Thank you for taking the time to share your experience with us. We appreciate your feedback about the straightforward nature of your transaction and are pleased to hear that you found our team professional throughout the process. It's great to know that the trade-in process worked well for you and that we were able to reach a purchase price that worked. We understand your concern about the tint charge, and we take all feedback seriously as it helps us continue to improve our service. Your positive comments about our operatio... read more
I am very happy with the service. My car feels like new as always. Thank you.
Business response:
Thank you for sharing your wonderful experience with us, Oscar. We are delighted to hear that you are pleased with the service you received. It brings us great satisfaction to know that your vehicle feels refreshed and well-maintained after your visit. Your kind words mean a lot to our team, and we truly appreciate your continued trust in our services.
Robert listened well to what I was experiencing with my vehicle. He got me an unplanned loaner and resolved my car issues.
Business response:
Thank you for sharing your positive experience with us, Kimberly. We are delighted to hear that Robert provided you with excellent service by listening carefully to your vehicle concerns. It's wonderful that he was able to arrange a loaner for you and successfully address all the issues with your car. Your feedback about Robert's attentive approach and problem-solving skills means a great deal to our team. We appreciate you taking the time to recognize his dedication to ensuring your satisfaction and getting you back on the ... read more
The best service and loaner car team. I do not take my car anywhere else. I trust Randy, Troy, Dustin and Robert with my car.
Business response:
Thank you for your wonderful feedback about our service department and loaner car team! We are thrilled to hear that you consistently choose us for your automotive needs and have built such trust with Randy, Troy, Dustin and Robert. Your confidence in our team means everything to us. We appreciate your loyalty and look forward to continuing to provide you with the exceptional service experience you deserve.
Frequently asked questions about Crest INFINITI
How is Crest INFINITI rated?
Crest INFINITI has a 4.6 star rating with 7,833 reviews.
When is Crest INFINITI open?
Crest INFINITI is open now. It will close at 8:00 p.m.