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Crest INFINITI
- Car Dealers
- Frisco, TX
About this business
Location details
6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I recently had my QX50 serviced for a routine oil change I recently had my QX50 serviced for a routine oil change and wanted to share the excellent experience I received. I took a star off of the review as the detail did not meet my expectations The dealership provided first-class service, including valet pickup, which was a huge help with my busy schedule. I’d like to recognize service advisors Tony Brown and Dustin Sparhawk, who went above and beyond in answering all my questions about the service recommendations. I highly... read more
Business response:
Thank you for the positive feedback about your QX50 service! We're thrilled our valet pickup service helped with your busy schedule and that Tony Brown and Dustin Sparhawk provided excellent service. We appreciate your feedback about the detailing not meeting expectations - this helps us improve. Thank you for recommending Crest INFINITI!
I took my vehicle to get serviced and addressed other I took my vehicle to get serviced and addressed other system issues. Derick Pham and the staff were very friendly and attentive to my vehicle's needs, providing quick service since my vehicle was ready the same day.
Business response:
Thank you for sharing your positive experience! We're delighted that our staff provided friendly and attentive service, addressing your vehicle's needs and completing everything the same day. Your satisfaction with our quick turnaround time means so much to us. We appreciate you recognizing our team's dedication to excellent service.
appears to be good and willing to assist where needed. appears to be good and willing to assist where needed. Service mngr Randy was excellent
Business response:
Thank you for your positive feedback! We're thrilled that Randy provided excellent service and that you found our team helpful. We appreciate you sharing your experience and look forward to serving you again.
Crest Infiniti takes great care of me, Bryan always keeps Crest Infiniti takes great care of me, Bryan always keeps me updated on the status of my vehicle along the way. I highly recommend!
Business response:
Thank you for your wonderful review! We're delighted that Bryan kept you well-informed throughout your service. Your recommendation means everything to us. Thank you for choosing Crest INFINITI!
Tony and the rest of the associates are extremely Tony and the rest of the associates are extremely helpful. They all took care of me and my needs.
Business response:
Thank you for your positive feedback! We're thrilled that Tony and our team provided exceptional support and took great care of your needs. We truly appreciate customers like you and your kind words about our associates.
Professional, caring and empathetic to your needs. Professional, caring and empathetic to your needs. They are timely and keep you posted on your vehicle. I highly recommend this establishment whether purchasing or getting your car serviced.
Business response:
We are pleased to hear about your wonderful experience with our team. Your feedback about our professional approach and caring nature means so much to us. We understand how important it is to stay informed about your vehicle's progress, and we're glad our timely communication made a difference for you. Thank you for recommending Crest INFINITI for both vehicle purchases and service needs. We truly appreciate customers like you who take the time to share their positive experiences.
Rylie was very pleasant to work with. Rylie was very pleasant to work with. Andy was the glue that brought the deal together. I was pressed for time on the day of purchase. I returned a week later and they reviewed all the paper work to my satisfaction
Business response:
Thank you for the positive feedback! We're glad Rylie and Andy could work together to make your purchase smooth and accommodate your schedule. Your satisfaction with our service and the paperwork review means a great deal to us. Thank you for choosing Crest INFINITI!
Great service, from start to finish. Great service, from start to finish. Complements to Dustin Sparhawk, who manages the valet car service - he's very professional and understands great customer service.
Business response:
Thank you for your wonderful feedback! We're thrilled to hear about your great experience from start to finish. Your recognition of Dustin and our valet service means so much to us. We truly appreciate you taking the time to share your positive experience at Crest INFINITI.
Crest Infiniti always treat my right every time I go to Crest Infiniti always treat my right every time I go to get my car service.!!!!
Business response:
We are delighted to hear about your positive experience with our service team. Your loyalty means everything to us, and we truly value that you trust us with your vehicle's maintenance needs. It's wonderful to know that we consistently provide the quality care you expect each time you visit. We appreciate you taking the time to share your feedback and look forward to continuing to serve you.
Frequently asked questions about Crest INFINITI
How is Crest INFINITI rated?
Crest INFINITI has a 4.6 star rating with 9,796 reviews.
When is Crest INFINITI open?
Crest INFINITI is open now. It will close at 8:00 p.m.