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6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
As always, Troy Dunn was so helpful in getting our car serviced the same day.
Business response:
Thank you immensely for taking the time to share your positive experience with us. We are delighted to hear that you received such helpful assistance in getting your vehicle serviced on the same day. At Crest INFINITI, we understand how valuable your time is, and we strive to provide efficient service that meets your scheduling needs. Your recognition of the exceptional support you received means a great deal to our team. We truly appreciate your continued trust in our service department and look forward to assisting you wit... read more
I am totally satisfied with Crest and the services provided. I am so pleased I chose to go with Crest for the purchase of a vehicle and the use of the service dept.
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that you are completely satisfied with your experience. It means so much to us that you feel pleased with your decision to choose us for both your vehicle purchase and service department needs. Your satisfaction is our top priority, and we truly appreciate you taking the time to share your positive experience. We look forward to continuing to serve you with the same level of excellence in the future.
Had 2 cars serviced and everything was fixed. Our service advisor, Tony B. was great.
Business response:
We are utterly delighted to hear that both of your vehicles were serviced successfully and that all issues were resolved. It's wonderful to know that your service experience met your expectations and that our team was able to take care of everything you needed. We truly appreciate you taking the time to share your positive experience, and we're grateful for your trust in our service department. Your feedback means a great deal to us and helps us continue providing quality automotive care.
Turned a not so great service, into a very good experience. Was happy that the Crest team (Tony from service in particular) was able to to take care of an issue and provided excellent communication through the event. Thanks again.
Business response:
We are delighted to hear that our team was able to transform your experience and make it a positive one. It's wonderful to know that we successfully resolved the issue you encountered and that our service team provided you with the excellent communication you deserved throughout the process. Your feedback about turning a challenging situation into a very good experience means so much to us at Crest INFINITI. We truly appreciate you taking the time to share your thoughts and are grateful for the opportunity to serve you.
They made note of my car issues and scheduled a loaner ASAP so they could get the work started immediately and kept me apprised of the situation as things progressed
Business response:
We are overjoyed to hear about your positive experience with us! It's wonderful to know that we were able to quickly address your vehicle concerns and arrange a loaner car right away so your service could begin without delay. We understand how important it is to keep you informed throughout the process, and we're pleased that our team maintained clear communication as your service progressed. Your feedback means a great deal to us and reinforces our commitment to providing exceptional customer care. Thank you for choosing Cr... read more
Great service with exceptional communication and was done on a timely manner. Service is the reason I keep buying cars from this dealership.
Business response:
We are absolutely thrilled to hear about your positive experience with our team. Your feedback about our outstanding communication and prompt service means so much to us. It brings us great joy to know that the quality of service we provide has earned your continued loyalty and keeps you choosing Crest INFINITI for your automotive needs. We truly value customers like you and look forward to serving you again in the future.
I spoke with Myles Bates and I just want to thank him for his outstanding service
Business response:
We are pleased to hear about your wonderful experience with our team. Your recognition of the exceptional service you received truly means the world to us. We take great pride in having team members who go above and beyond to provide outstanding support to our customers. Thank you for taking the time to share your positive feedback with us - it helps us continue to deliver the high-quality service that our customers deserve.
Great service and great staff, we have been Crest customers for a long time and will likely continue for those reasons.
Business response:
Thank you for sharing your wonderful feedback about your experience with us. We are truly grateful for your loyalty as a long-time customer and are delighted that you continue to choose us for your automotive needs. Your kind words about our team and the quality of service we provide mean so much to us. It brings us great joy to know that we have consistently met your expectations over the years. We look forward to serving you and your family for many more years to come, and we remain committed to maintaining the high standa... read more
Crest is the best. No reason to purchase or lease anywhere else. They go above and beyond in sales and service.
Business response:
Thank you for your review! We are thrilled to hear that you consider us the best choice for your automotive needs. Your recognition of our team's commitment to going above and beyond in both sales and service truly means the world to us. We work hard every day to provide an exceptional experience that makes our customers feel confident in their decision to choose us. Your loyalty and trust inspire us to continue delivering the outstanding service you deserve.
Crest INFINITI has a 4.6 star rating with 8,356 reviews.
Crest INFINITI is open now. It will close at 8:00 p.m.