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Crest INFINITI

4.6

About this business

Location details

6100 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.68,434 reviews
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nathan.jennings.chf's profile image
nathan.jennings.chf 
2 months ago

Quality service - Friendly staff - Easy to schedule appointments and make changes if needed. Good service! 

Business response:

Your feedback is incredibly valuable to us. We are delighted to hear about your positive experience with our team and services. It means so much to know that you found our staff welcoming and helpful, and that we made it convenient for you to book and adjust your appointments as needed. Providing excellent service is what we strive for every day at Crest INFINITI, and your kind words let us know we are meeting that goal. We truly appreciate you taking the time to share your experience and look forward to continuing to serve ... read more

JSFALCON09's profile image
JSFALCON09 
2 months ago

Everyone was very friendly and they made the process of car buying, which I usually dislike, a very pleasant one. 

Business response:

We sincerely value your wonderful feedback! It brings us great joy to know that our team's friendly approach made your car buying experience so pleasant. We understand that purchasing a vehicle can often feel overwhelming, so we're thrilled that we could transform that process into something enjoyable for you. Your kind words about our team's welcoming nature truly mean the world to us. Thank you for choosing Crest INFINITI and for taking the time to share your positive experience! 

BAVIE123's profile image
BAVIE123 
2 months ago

Just had an oil change and from start to finish service was quick and very good. 

Business response:

Your review is appreciated! We are thrilled to hear that your oil change experience with us was both quick and excellent from beginning to end. Your feedback means so much to us and reinforces our commitment to providing efficient, high-quality service. We look forward to taking care of your vehicle needs again in the future. 

EDKELLY0999's profile image
EDKELLY0999 
2 months ago

I had a great experience trading in my car and getting my QX60. Gassett was thorough and efficient in handling the transaction. 

Business response:

We are elated to hear about your wonderful experience with your QX60 purchase and trade-in! It sounds like the entire process went smoothly for you. We're pleased that our team member provided such thorough and efficient service during your transaction. Your feedback about the professional handling of your vehicle exchange means a great deal to us. We hope you're enjoying your new QX60, and we look forward to serving you again in the future. 

Candice's profile image
Candice 
2 months ago

Paul did a great job of introducing us to the QX60 and explaining the benefits compared to other vehicles on the market. The entire process was smooth and efficient. 

Business response:

We greatly appreciate your positive feedback about your experience. It's wonderful to hear that you found the vehicle introduction thorough and the comparison with other market options helpful. We're pleased that the entire experience met your expectations for smoothness and efficiency. Your satisfaction with both the vehicle presentation and the overall process means a great deal to us at Crest INFINITI. Thank you for choosing us and for taking the time to share your experience. 

MARTIN.MOLLY.O's profile image
MARTIN.MOLLY.O 
2 months ago

Always great customer service, especially from Tony. He’s taken great care of us for years! 

Business response:

We are thrilled to hear about your wonderful experience with our customer service team. It means so much to us that you have received excellent care over the years and that our commitment to serving you has made such a positive impression. Having customers like you who trust us with their automotive needs year after year is truly what makes our work meaningful. We appreciate you taking the time to share your experience and look forward to continuing to provide you with the same level of exceptional service that you have come... read more

ALFYLOPEZ32's profile image
ALFYLOPEZ32 
2 months ago

They got my vehicle in and out same day and gave me a loaner. Tony does a great job and has great customer service. 

Business response:

We are overjoyed to hear about your wonderful experience with our same-day service and loaner vehicle program. It means so much to us that we could get your vehicle serviced efficiently without disrupting your day. We're thrilled that Tony provided you with exceptional care and service throughout your visit. Your feedback about our team's dedication to great customer service truly brightens our day. Thank you for taking the time to share your positive experience - it helps us continue delivering the quality service our custo... read more

RISKSHOESTORE's profile image
RISKSHOESTORE 
2 months ago

We have used Troy and his service team for many years and we always get great service. 

Business response:

We are grateful for your continued trust in our service team over the years. Your loyalty means everything to us, and we're delighted that you consistently receive the quality care you deserve. It's wonderful to know that our team has been able to maintain the high standards that keep you coming back. Your ongoing partnership with Crest INFINITI is truly valued, and we look forward to serving you for many more years ahead. 

KENAMCGARY08's profile image
KENAMCGARY08 
2 months ago

Here’s a concise version that incorporates your 15-year loyalty and eight cars: --- ⭐️⭐️⭐️⭐️⭐️ 15 Years of Outstanding Service! I’ve been a Crest Infiniti customer for 15 years and have purchased eight vehicles from them—and every experience has been exceptional. The staff is professional, courteous, and truly values long-term relationships. Their service department is top-notch, and I always leave confident in both the quality of my car and the care I receive. Highly recommend Crest Infiniti! 

Business response:

We are thrilled to hear about your incredible 15-year journey with us and your eight vehicle purchases over the years. Your loyalty means everything to us, and we truly value the long-term relationship we have built together. It's wonderful to know that our team has consistently provided you with professional and courteous service throughout your experiences. We take great pride in our service department and are delighted that you feel confident in both the quality of your vehicles and the care you receive. Thank you for rec... read more

Frequently asked questions about Crest INFINITI

How is Crest INFINITI rated?

Crest INFINITI has a 4.6 star rating with 8,434 reviews. 

When is Crest INFINITI open?

Crest INFINITI is closed now. It will open at 9:00 a.m.