This profile has been claimed by the business owner or representative.
6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great service attentive. Great service attentive. Very friendly and is concerned about meeting your needs with your vehicle. Helpful
Business response:
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our attentive and friendly service. We take pride in meeting each customer's vehicle needs. Thank you for choosing Crest INFINITI!
The staff provided excellent customer service from the The staff provided excellent customer service from the moment I pulled into the service center.
Business response:
Thank you for recognizing our team's excellent customer service! We truly appreciate your positive feedback about your experience at our service center.
Service was great, I would definitely go back for the Service was great, I would definitely go back for the service but there was no snacks provided for the wait
Business response:
Thank you for the great feedback! We're thrilled you'd return for service. We appreciate your suggestion about refreshments during wait times - this helps us improve our customer experience. We look forward to serving you again!
I love the professionalism and treatment I always I love the professionalism and treatment I always receive at this dealership. Customer service is too!!
Business response:
Thank you for recognizing our professionalism and exceptional customer service! We're thrilled to consistently meet your expectations at Crest INFINITI. Your loyalty means everything to us, and we look forward to serving you for years to come.
Experienced nothing but top-notch service from beginning Experienced nothing but top-notch service from beginning to end. Professional and respectful service was performed in a timely manner.
Business response:
Thank you for your wonderful feedback! We're delighted that we could deliver excellent, professional service from start to finish. Your positive experience means so much to our team at Crest INFINITI.
The valet service was on time and friendly. The valet service was on time and friendly. Dustin kept me updated and responded promptly.
Business response:
Thank you for the positive feedback! We're pleased our valet service was punctual and friendly, and that Dustin kept you well-informed with prompt responses. We appreciate you choosing Crest INFINITI and sharing your experience.
The Dealers Ship was excellent, took the time to do extra The Dealers Ship was excellent, took the time to do extra that I did not schedule to be done, Crest Infinity is the best.
Business response:
Thank you for the wonderful feedback! We're thrilled to hear about your excellent experience with our dealership team. Your recognition of the extra care they provided means the world to us. We appreciate your trust in Crest INFINITI!
I came in without an appointment after my vehicle lost I came in without an appointment after my vehicle lost power on the tollway. I was quite nervous about it, and Robert immediately took my car in and got me a loaner and sent me on my way. I really appreciate his prompt attention.
Business response:
We are elated to hear about your positive experience during what must have been a stressful situation. When your vehicle unexpectedly lost power, we understand how concerning that can be. We're glad our team was able to quickly assess your car and provide you with a loaner vehicle so you could continue with your day without further disruption. Your recognition of the immediate assistance you received means a great deal to us. We're committed to providing this level of responsive service to all our customers, especially durin... read more
Very easy service experience, made a last minute same day Very easy service experience, made a last minute same day reservation and got in quickly. Some additional concerns were found on inspection that were addressed and got the car back at a reasonable time.
Business response:
Thank you for taking time to share your feedback. We're glad we could accommodate your same-day request and address the additional inspection items promptly. Your positive experience means a lot to us at Crest INFINITI!
Crest INFINITI has a 4.6 star rating with 9,796 reviews.
Crest INFINITI is open now. It will close at 8:00 p.m.