Crest Nissan of Frisco

Lysa Lisa F. 

on Yelp

4 years ago

No one is smart here !!!! For months I've had problems with my tire which was a covered by mpp but they said I I didn't have a warranty (but I did).... After calling Mpp ( which was through Nissan ) I went back up there and they said I needed a new tire and that it was a run flat but they didn't have any in stock and they would have to order it .So once it was in I went back . They took the car to the back WROTE ON IT ... and then came back and said THEY DO NOT HAVE THE EQUIPMENT TO CHANGE A RUN FLAT AND I SHOULD GO TO DI... read more

C K. 

on Yelp

4 years ago

Dealer participates in KBB's Instant Cash Offer program, staff repeatedly pushed to schedule an appointment to sell car after I received a quote. Didn't actually want the car and offered 1/8th the quote. Wasted over an hour of our time because their staff couldn't be bothered to read basic information about their leads. 

C K. 

on Yelp

4 years ago

Dealer participates in KBB's Instant Cash Offer program, staff repeatedly pushed to schedule an appointment to sell car after I received a quote. Didn't actually want the car and offered 1/8th the quote. Wasted over an hour of our time because their staff couldn't be bothered to read basic information about their leads. 

Marie D. 

on Yelp

4 years ago

Honestly the worst experience I've ever had trying to buy a car. The advertised price was $16637. However that was untrue because there was a option package of $3500 that I would have been forced to purchase because it was already on the vehicle. What about that is optional? If it was mandatory then the price should have been advertised as $20137. They offered to lower the option package down to $3000. While that is nice I still didn't want any of those options. They finally agreed to lower it down to $700 but that still ma... read more

Marie D. 

on Yelp

4 years ago

Honestly the worst experience I've ever had trying to buy a car. The advertised price was $16637. However that was untrue because there was a option package of $3500 that I would have been forced to purchase because it was already on the vehicle. What about that is optional? If it was mandatory then the price should have been advertised as $20137. They offered to lower the option package down to $3000. While that is nice I still didn't want any of those options. They finally agreed to lower it down to $700 but that still ma... read more

Susan S. 

on Yelp

4 years ago

I was terribly disappointed with the attitudes of many of the employees here. While waiting for my car, I heard arguments F-bombs, & degrading remarks about other customers. 

Susan S. 

on Yelp

4 years ago

I was terribly disappointed with the attitudes of many of the employees here. While waiting for my car, I heard arguments F-bombs, & degrading remarks about other customers. 

Master O. 

on Yelp

4 years ago

Misleading info on the web to get you there and increase your price with add ons not requested nor advertised. Really bad customer experience with even management willing to take advantage of the chip shortage. When it is over the bill of these practices will have a cost for their future business. Absolutely not recommended 

Master O. 

on Yelp

4 years ago

Misleading info on the web to get you there and increase your price with add ons not requested nor advertised. Really bad customer experience with even management willing to take advantage of the chip shortage. When it is over the bill of these practices will have a cost for their future business. Absolutely not recommended