Crest Nissan of Frisco

Kenny F. 

on Yelp

3 years ago

BEWARE: Bait and switch tactics and all-around dishonest sales practices. Read my story before buying from this dealership. I hate to have to do this. But, the dealership left me no option. Here's how my experience went from good to horrible. I promise you it would be worth the long read... I negotiated the cost of a "Certified" used 2018 Maxima with only 27K miles over the phone and drove three hours (from Austin) to buy the vehicle from them. I asked the rep (Carson) to give me the total (out of the lot) price with all ... read more

Kenny F. 

on Yelp

3 years ago

BEWARE: Bait and switch tactics and all-around dishonest sales practices. Read my story before buying from this dealership. I hate to have to do this. But, the dealership left me no option. Here's how my experience went from good to horrible. I promise you it would be worth the long read... I negotiated the cost of a "Certified" used 2018 Maxima with only 27K miles over the phone and drove three hours (from Austin) to buy the vehicle from them. I asked the rep (Carson) to give me the total (out of the lot) price with all ... read more

Henry H. 

on Yelp

3 years ago

Horrible experience dealing with Jeff in pre owned i live hour plus away from this location when my Jeep was ready he wanted to deliver it to me late at night. Obviously I know better then buying a car in the dark so of course I told him know I would go the following day which I did turned out the Jeep was flooded .. has rust everywhere on it. I ran my own car fax and didn't show anything about a flood just that the car had electrical issues. when Jeff told me the car was ready I asked if I could check out the Jeep while it ... read more

Henry H. 

on Yelp

3 years ago

Horrible experience dealing with Jeff in pre owned i live hour plus away from this location when my Jeep was ready he wanted to deliver it to me late at night. Obviously I know better then buying a car in the dark so of course I told him know I would go the following day which I did turned out the Jeep was flooded .. has rust everywhere on it. I ran my own car fax and didn't show anything about a flood just that the car had electrical issues. when Jeff told me the car was ready I asked if I could check out the Jeep while it ... read more

Carl R. 

on Yelp

3 years ago

Took my truck to these folks. Over a period of almost three weeks they charged me over $3000 dollars to replace 3 universal joints. When I complained they said they would refund the over charge. Said they mailed a check. Guess what never happened. Been a customer there for many years. They are not representing Nissan well at all. Guess small claims is next. Very disappointing. 

Carl R. 

on Yelp

3 years ago

Took my truck to these folks. Over a period of almost three weeks they charged me over $3000 dollars to replace 3 universal joints. When I complained they said they would refund the over charge. Said they mailed a check. Guess what never happened. Been a customer there for many years. They are not representing Nissan well at all. Guess small claims is next. Very disappointing. 

Tashina P. 

on Yelp

3 years ago

Just stay away from Crest Nissan I suggest ANY OTHER Nissan dealership. Bought a 2015 Hyundai Veloster on November 27th, the trunk latch button did not work, the back right bumped needed clips, and the front right bumper was sagging. Before signing for the vehicle I was told it could all be fixed and even signed a WE OWE deal for the list of things I wanted fixed upon buying the vehicle. I was promised the car on Monday November 29th, it was not ready until Friday December 3rd. Upon receiving the car I realized the only issu... read more

Tashina P. 

on Yelp

3 years ago

Just stay away from Crest Nissan I suggest ANY OTHER Nissan dealership. Bought a 2015 Hyundai Veloster on November 27th, the trunk latch button did not work, the back right bumped needed clips, and the front right bumper was sagging. Before signing for the vehicle I was told it could all be fixed and even signed a WE OWE deal for the list of things I wanted fixed upon buying the vehicle. I was promised the car on Monday November 29th, it was not ready until Friday December 3rd. Upon receiving the car I realized the only issu... read more

D W. 

on Yelp

3 years ago

Management is the epitome of Used Car Salesmen. Artful in the bait and switch strategy to get you into their dealership and then raise prices or switch cars. I've bought many cars in my life, and normally really enjoy the overall odd process, but this experience was the absolute worst. Many Nissan dealership options in N. Texas and I would strongly advise that you avoid this one!