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DoubleTree by Hilton Evansville
- Hotels
- Evansville, IN
About this business
Location details
601 Walnut St, Evansville, IN, 47708, United States
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Nice room bathroom smelled of smoke
Business response:
Thanks for the feedback, Lorenzo. We would love to know what we failed at during you stay... so no one else has a subpar experience.
Overpriced-at least on Orbitz. Obviously intended as a conference destination, not a place to bring family for a local visit. No complimentary breakfast. $15/calendar day just to park, so a 3 night stay costs $60 just to park. Since business travelers will simply pass these expenses to their organization via travel vouchers, they don't care, it's not real money. For personal travelers, it's an unacceptable rip-off.
Problematic check in. Dining room never open. No maid service ever during 5 day stay. Though bathroom great, water pressure terrible. Good parking and we were allowed to stay parked thru the end of our checkout day.
Business response:
Linda, thank you for leaving us with this feedback! We are very sorry that your stay was not up to the standards that you have grown to expect from a Doubletree by Hilton. Due to Hilton policies housekeeping must be requested from guest. We will pass this information on to management to make sure our employees rely this information clearly to our amazing guests. We hope you will consider us next time you are in the Evansville area!
We got very little sleep due to what we assume was pipes clanging together until about 3am. Then hammering started soon after. Will not return.
Business response:
Kris, we are very sorry that your stay was not what it should have been! We are looking into this to make sure no one else has to experience this.
It took 30 minutes to stand in line and check in. Parking was adjacent to the property in a parking garage. It cost $15 to Park for one night. We turned in our room cards and went to leave. We were locked in the garage. Had to go back and get the card to get out. Was $258 for one night !!
Business response:
Tony, thank you for taking the time to provide feedback for us! We are sorry for the delay at check-in and will work to improve our efficiency at check in. We hope you can consider us next time you are in Evansville!
Business response:
Thanks, Ashley!
Frequently asked questions about DoubleTree by Hilton Evansville
How is DoubleTree by Hilton Evansville rated?
DoubleTree by Hilton Evansville has a 3.8 star rating with 3,723 reviews.
When is DoubleTree by Hilton Evansville open?
DoubleTree by Hilton Evansville is open now. It is open 24/7.