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DoubleTree by Hilton Evansville
- Hotels
- Evansville, IN
About this business
Location details
601 Walnut St, Evansville, IN, 47708, United States
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Wouldn’t let me check in because I was 20 not 21 even though I had already paid for my room.
The room seemed to be dusty.
Business response:
Thank you, Stacy. We appreciate your review!
The front desk staff, Adriane, was unprofessional. We drove 4 hours and called ahead both 24 hours before and the day of to inquire about early check-in. We were told check-in was 2pm at first, then 1pm, and later "first come, first serve." Despite asking multiple times if she needed my confirmation number, she said it wasn't necessary. We arrived between 1–2pm, only for Adriane to tell me the room wasn’t ready and check-in was at 4pm. We had an event at 5pm and still needed to get ready. She explained that suites, which cos... read more
Still waiting for responses from hotel that was talked about when we were there but yet to respond
There was hair from the previous guest still along the shower walls when we checked in and the room was not cleaned properly. Whole room felt grimey even though this room was almost $200 a night. Absolutely not worth it would never stay here again.
Nothing
Business response:
Hi, Mark. Thank you so much!
I kinda missed reading that the parking was at additional cost which was kind of a bummer considering the high prices per night. We didn’t have much choice in places to stay so this was the most adequate option. Though I’d say for what you pay the bathroom should have been way cleaner! Anyways if I’d have to go to Evansville ever again I guess I’d stay there
The floors were dirty in our room and the hallway. Bandaids stuck to the carpet. Room had larger food crumbs on the floor. I know it wasnt vacuumed because I found change under the desk. Fridge in room stopped working sometime through the night so our food was wasted. Iron was broken so water got everywhere. Exit for parking garage has a median in front so you can only go one way and have to circle around. Lighting in the room was poor so i dont recommend staying here if you need to get ready for an event.
Horrible
Frequently asked questions about DoubleTree by Hilton Evansville
How is DoubleTree by Hilton Evansville rated?
DoubleTree by Hilton Evansville has a 3.8 star rating with 3,801 reviews.
When is DoubleTree by Hilton Evansville open?
DoubleTree by Hilton Evansville is open now. It is open 24/7.