DoubleTree by Hilton Evansville

Ann 

on Expedia

3 years ago

We could not get into our room until 4:45 pm and we had an event to get to at 5:30. We arrived at 3:45. Numerous guests rooms were not ready. If you need more time to clean rooms change your check out to 11 am. Front desk staff said “ it is the nature of the the beast” when our room was not ready. No staff at anytime took it upon themselves to offer any extra services for the inconvenience. There were many female guest getting ready in the public bathrooms. It was very inconvenient. Also your known for your chocolate chip co... read more

William 

on Expedia

4 years ago

Couple of outlets didn't work or USB ports by beds 

Kenneth 

on Expedia

4 years ago

I didnt like, that the toilet seat about fell off when i sat on it. The bolts were about ready to fall out. I had an maintenance guy come tighten them up. There was puke, on the tv stand that nobody cleaned up. There was a end table that looked like it was never wiped down in years. There was a chair that had hand prints in it, with white stuff everywhere. I have pics of everything i just described. I got a house keeper lady to clean everything up. I even tipped her 20$. Very dirty room, VERY DISSAPPOINTED 

John 

on Expedia

4 years ago

Mixed opinions So stayed here several times. Each time there seems to be hicups in the hotels operation. Everything from noisey customers, poor restaurant operations, attitude of front desk, mold in shower, remants of last customer ( empty cups tucked away by the bed, dirty bath rooms, missing coffee in room, so on and so on. Not all this at one time, just over the last 4 stays. Great location. Nice accomadtions, great bar, breakfast decent but over priced. Just when im almost impressed something comes up. This time mold in ... read more

Kaitlyn 

on Expedia

4 years ago

I would have liked if the breakfast was included in the price. It is a pricey hotel and should include more. 

Kelly 

on Expedia

4 years ago

Only had 1 elevator operating, which made for long lines and over crowded elevators. Which meant you couldn’t properly social distance. When others werent wearing masks it nade it especially bad 

Joan 

on Expedia

4 years ago

Not happy The toilet seat and bathroom lighted mirror were both broken. We notified the front desk who promised to send maintenance. No one ever came. Our dog found a bottle of essential oils under the bed. If the room had been properly cleaned, that would not have happened. We were not notified of the $15. fee for parking 

Tara 

on Expedia

4 years ago

Shower was dirty. Low water pressure. Sunk was clogged, phone was broken. They attempted to charge me twice for our stay, with the card used to reserve the room, and the card used to pay for the room. Thankfully, one card had an expiration date that had been past. Had that not hapoened, I would have been charged twice. 

Zack 

on Expedia

4 years ago

Worst Hilton stay ever Waited 25 minutiae for a table for dinner and another 25 minutes at the table and no one ever came to take even a drink order. So we left and ordered Uber eats. The pillows were horrible. The room was FULL of dust. Toilet was unclean.