eleras group

Linda M 

on BBB

a year ago

Scam! Sent me a letter about my covet expiring. Also said they reserve the right to revoke my coverage for 5 days! This is fraud. Someone turn their a** in and forbid them from doing this and give them some very much deserved jail time! Zero stars! 

Mileena T 

on BBB

a year ago

They sent out a letter with absolutely no business name attached, but all of my cars information, making me think this was my dealership reaching out to extend. I set everything up, stupid I know, and then found out the company name from an email I got. I realized this wasnt what I thought it was and cancelled not even 24hrs later, after being hung up on my numerous employees (reported my card as stolen too as I saw many reviews saying these people will continue to charge you). I got an email saying I cancelled and the lady ... read more

Mia M 

on BBB

a year ago

They are a scam and need to be stopped!!!!!They are tryptophan sell a 12 year home insurance. This company needs to be stopped Scam scam scam 

Quincy P 

on BBB

a year ago

This is the worst company to EVER give your hard earned money to they will fight to any claim you make when something goes wrong with your car. I had a engine fail and I have the gold warranty they denied the claim I've paid over 2k to them in 19 months and everything I wanted fix they denied which caused my engine to fail. So now I no longer have a running car plus I have to make payments to a car I thought was covered with a good warranty... DO NOT USE THIS COMPANY look else where!!!!!! 

Ryan R 

on BBB

a year ago

Scam. They send a letter making it look like its coming from the manufacturer. Says its urgent. I dont believe any of the positive reviews are real people. Im sure its just them. 

William H 

on BBB

a year ago

I received a letter in the mail today )1-18-2024, from what I thought was the lexus company. It had my name and address. It also had my entire vehicle information, minus VIN number. I called the number and was to it was from Eleras Automotive Group. They were offering to sell me a vehicle service plan. The letter initially said to call and activate the service plan, which makes a person think it came from lexus. I told the woman I was not interested and she said that when my original warranty runs out I would have to pay for... read more

Mary K 

on BBB

a year ago

This is a scam, they called stating they were ******** they are not. I specifically asked what this was. One time fee from ******** On a new vehicle. Be aware, scam 

Haylee P 

on BBB

a year ago

Zero stars. They started off by sending a predatory letter that matched some of the information on my actual warranty but advised that I hadn't activated my warranty yet and needed to do so before an arbitrary deadline. After getting scammed into taking out a 2nd auto warranty, I tried to cancel over the phone but they kept pushing me to keep my policy with them. When I received my contract in the mail, I followed the instructions listed in the contract to cancel within 30 days to receive my full refund. I contacted customer... read more

Ted W 

on BBB

a year ago

We installed equipment for them at their office and can't get paid - Do not do business with these folks.