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eleras group
- Auto Repair
- St Charles, MO
About this business
Location details
1708 S 5th St, St Charles, MO, 63303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
The evaluation process was quicker than I expected and all the individuals that were involved were surprisingly very helpful.
Business response:
Dear *****,Thank you for taking the time to share your experience.Were so pleased to hear that the evaluation process was quicker than you expected and that everyone involved was helpful along the way. Providing efficient service without sacrificing support and professionalism is something we strive for every day.We truly appreciate your feedback and the opportunity to serve you. If you ever need anything in the future, were always here to help.
I felt stressed when my car began to develop issues, and Eleras helped me to feel comfortable and relaxed regarding the price.
Business response:
Dear *****,Thank you for sharing your experience with us.We understand how stressful it can be when your car starts having issues, and were so glad we were able to help ease some of that worry, especially when it came to the cost. Providing clarity, reassurance, and fair pricing during those moments is very important to us.We truly appreciate your trust in Eleras and are always here if you need assistance in the future.
The entire experience was positive and professional and I would suggest them to other people without hesitation.
Business response:
Dear *****,Thank you so much for your kind recommendation.Were delighted to hear that your entire experience was positive and professional. Earning your trust and your willingness to recommend us to others, truly means a great deal to our team.We appreciate you choosing Eleras and look forward to being here whenever you may need us again.
To be honest, I did not think it would be so painless, yet Eleras dealt with my repair in a straight forward manner. I'm very happy with the results.
Business response:
Dear *****,Thank you for sharing your experience!Were thrilled to hear that the repair process was straightforward and painless for you. Making what can sometimes be a stressful situation simple and clear is exactly what we aim for, so its wonderful to know youre happy with the results.We truly appreciate your trust in Eleras and are always here whenever you need us.
The claim process was not complex, and what made the customer service *** really unique was the level of sincerity with which the customer service agent was supporting the claim process.
Business response:
Dear *****,Thank you for sharing your experience! Were thrilled to hear that our team was able to support you with sincerity and make the claims process simple. Providing helpful, caring service is very important to us.
Their team was on top of everything even on the holidays. I was impressed by the fact that they were stable and dependable.
Business response:
Dear ******, Thank you for your kind words! Were glad to hear our team could provide dependable support, even during the holidays. Being reliable and responsive is very important to us.
******** did a great job helping me through everything needed to get things fixed and move on with my life again. I'll definitely be renewing.
Business response:
Dear Mateo, Thank you for your kind feedback! Were thrilled to hear that we could support you through the process and help you get back on track. We truly appreciate your trust and look forward to continuing to serve you in the future.
It was not hard to file a claim and quick. No long waits, no confusion. Just results.
Business response:
Dear *****, Thank you for sharing your experience! Were glad to hear that filing a claim was quick and straightforward. Making the process easy and delivering results is what we strive for. We appreciate your feedback and are always here when you need assistance.
I normally don't write reviews. I'm making an exception this time because it was a very positive experience. Would recommend to others.
Business response:
Dear *******,Thank you so much for taking the time to share your experience! Were thrilled to hear that your visit was a positive one and that you would recommend us to others. Your feedback means a lot to our team, and we truly appreciate your support.
Frequently asked questions about eleras group
How is eleras group rated?
eleras group has a 2.2 star rating with 753 reviews.
When is eleras group open?
eleras group is open now. It will close at 7:00 p.m.