eleras group

Jeff W 

on BBB

a year ago

Misleading & fraudulant mailing regarding expired factory warranty. Would not credit past reoccuring charges. 

Adrian H 

on BBB

a year ago

************** as a representative of ********** in a warranty letter.Obvious scumballs, do not sent them a dime. 

Wanda M 

on BBB

a year ago

I got a letter regarding coverage making me believe that i needed this coverage for insurance which when I called my insurance company they said they had never heard of their requirements. I gave them personal information that screwed up my banking information. I was told it would cost $199 to reinstate the insurance but they failed to say that it would cost over $200 plus monthly premium. Because of their deceitful information they have made my financial issues a nightmare! These people should not be allowed to contact anyo... read more

Queen E 

on BBB

a year ago

this scam company sends out letters that look official. telling you to purchase a car warranty immediately. they are disgusting. 

Ca K 

on BBB

a year ago

****, HEED WARNING, Received same letter, long story, convinced me (got me at a vulnerable time, lots going on). Agreed to $389 but made it sound like was for 1 year. Credit card didn't go thru because they said some don't, this particular one, LOL, which is widely accepted didn't, found that as questionable). Transferred me to another guy who asked for another form of payment. Gave him debit then i said now this is for a year, right? No, per month. I said no way i won't agree to that, so he knocked it down to $250 and $160 ... read more

Kevin W 

on BBB

a year ago

They lied stating they were with *********** and that my warranty was about to expire. I thought I needed this. I was quoted, $350 the 1st payment, then $170, the rest of the payments. They claim they never told me that (I have the conversation recorded). So they tried to get me to pay $350 a month for 12months, thats more than a car payment. When I called to speak with someone, I was transferred 3 times, wasting 45 minutes. Then they tell me that I need to write a letter requesting my money back. It will take 6090 days. 

Andretta G 

on BBB

a year ago

This Company is 100% Scam!!!! They people sell you a Non Existing Policy...They wants you to pay...but when a problem comes about they Will not fix it give you the run around but No intention on Helping you. PLEASE DON'T NOT PURCHASE NOTHING WITH THERE NAME ON IT. THIS IS A FRAUD COMPANY!!!! 

Ray D 

on BBB

a year ago

Received a letter looking official with a fake check from the eleras group. Florida license ********. Went to the Florida registration for licenses there's no such number. They are from ******** but still must be licensed in *******. With a fake check on the bottom for $199 with my name and address I would like this to stop. So much deceptive advertising, out of hundreds of complaints on this better Business bureau website, no one does anything about it. Will anybody or can anybody do anything about it or is it just somethin... read more

Robin P 

on BBB

a year ago

Got the same letter asking for IMMEDIATE RESPONSE REQUESTED on a 2024 new car purchase. In tiny type at the bottom is Eleras Group License #******. Garbage. But they do try hard to make it look like it's coming from Kia ************* so please be wary.