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eleras group
- Auto Repair
- St Charles, MO
About this business
ABOUT ELERAS WHY ELERAS GROUP? Eleras Group provides coverage through some of the best administrators in the protection plan industry. The administrators that we offer have almost 30 years of combined experience. We are giving you the protection that you deserve. The Eleras Group will provide you with the right investment that could potentially save you thousands on your vehicle. At Eleras Group we strive to provide exceptional customer service and customer satisfaction. We work directly with our administrators and have d... read more
Location details
1708 S 5th St, St Charles, MO, 63303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I called this company several times to ask to stop calling and mailing their threatening letters to me to sign up for additional coverage on my vechicle. I also asked to speak with ***** ****** the program coordinator and is constantly being told hes not available and then hung up on. I would never do business with this company due to rude and poor customer service.
The worst policy ever ive seen not recommended thieves ditting behind the desk they dont cover anything !
They are scammers! They dont hold up there end of the bargain when its time! Theyll send you in a loop for hours. When you start asking questions with customer service its like they get a brain fog and dont know what to say or do. Ive been making payments and My car needed repairs and moral of the story it never happened! I was scammed.
Yes I to was trying to cancel my account and they kept on an on just give it 30 days then I read the reviews saying when u tell them to cancel it they don't until u are charged next month so I just canceled my account BAD BUSINESS
Letter came in the mail about the warranty on my car was going to expire and that they were with the dealership where my car was purchased. Called this company and the amount agreed upon was not honored and the payment was *************** refuses to cancel this policy so I've had to freeze my banking card and dispute the charges. The past week this company has tried several times to push payment that is almost triple the amount.I want my name removed and so called policy cancelled!
I tried to call and cancel the contract but was left on hold and then eventually hung up! I need this cancelled immediately!
This group sends out official looking info about your car needing a service contract that looks official & my 96 year old mother paid them thinking it was from the dealer they have their car leased through. When I called the company to have the coverage stopped, the man speaking with me was sarcastic & rude. Asking if my parents wanted the contract stopped or me. He then began telling me I was interrupting him & being disrespectful. I hung up & will deal with the credit card company fraud department. I really don't want to l... read more
This company stole my information, sent me a fraud mail and told me my car warranty is expired, asked me to call for their warranty service.
Deceiving letters in the mail and request information over the phone. Luckily, I asked a lot of questions before offering my private info. One of the things I did was call my deal shop to confirm the company name given over the phone. They were not familiar with the name.Please ask questions before you give any personal information. It does not seem safe.
Frequently asked questions about eleras group
How is eleras group rated?
eleras group has a 1.6 star rating with 593 reviews.
When is eleras group open?
eleras group is closed now. It will open tomorrow at 8:00 a.m.