eleras group

Richard H 

on BBB

a year ago

This business is a scam and they falsely claim to be accredited by the BBB 

Alex D 

on BBB

a year ago

0 stars. Predatory, misleading, scam. Scum of the earth company. If I was elderly I probably wouldve been fooled by their tactics. Telling you you have X amount of time to call them and its a final notice. Very bottom of letter in light grey print it says its an advertisement, theyre very clearly trying to fool innocent people and take advantage of the elderly/vulnerable people who believe their letter is legitimate/official. Stay away. Very far away. This company should be banned from existence but they continue to prey on ... read more

Don P 

on BBB

a year ago

Straight up scam designed to steal money from innocent consumers 

Charles E 

on BBB

a year ago

Zero Star. $250 a month until **** for insurance on car repairs! The "notice" does not identify the sender. The "notice" has the appearance of an official document from ****** The agent told my wife that she did not need to talk to her husband about such a purchase of insurance because he was "sure she was smart enough to make a decision on your ********** away from these people. This is a marginally legal business. 

Amy P 

on BBB

a year ago

I purchased a warranty yesterday (11/28/23) on my *** via of a down payment on my credit card through this company. I decided to use CC instead of debit, just in case. Their name was not on the mailer, so I didnt know who they were until I saw the email they sent after the purchase. Then I read reviews. I phoned this morning to cancel. I hated to do this, but I decided to tell them that I was going to get a new car instead. When I called the number on the mailer, the lady told me, well you need to keep the warranty, but I gu... read more

Jerry K 

on BBB

a year ago

We received a letter that was very verbose and misleading. It would seem to imply that our warranty was going to expire on the brand new *** we purchased in 9/2023. It claimed we had to "activate" our warranty as if it were ordered but not activated. We did purchase an extended warranty with the dealer so thought it may be related to that, but ***** (if I recall correctly), informed me they are a different service provider and that the services we have are not reliable and are in business for 2-3 years. When they go out of b... read more

Veronica K 

on BBB

a year ago

I want tobfile a complaint this company is a ripoff, and they want cancel your policy. I'm filing a lawsuit with this company. I called to cancel November 20, 2023 and twice I was hung up on. The employee **** told me I was making a big mistake with leaving them and I didnt know what I was doing and that switching from them to my new group was stupid on my part. I'm very upset with these people. I just wanted to cancel this policy and they was very angry with me including the so called ***************************. I got tran... read more

William C 

on BBB

a year ago

This company is a scam and I dont understand how its legal for them to say that theyll cover any automotive repairs and then after they get your money, they send you a document that states that they wont pay for literally anything. From glass to light bulbs to exhaust system to sales tax, its clearly listed that they will not pay for or reimburse you for. AND THEN theres 3 pages of things they also wont pay for, in bold. How is this legal to blatantly lie to people to turn them into customers, and then give them a hard time ... read more

Josh T 

on BBB

a year ago

I had my name taken off their list maybe four or five times. Still getting mailers and when I call to make sure they do it correctly I am treated extremely poorly, hung up on, and it turns into a yelling match.