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eleras group
- Auto Repair
- St Charles, MO
About this business
Location details
1708 S 5th St, St Charles, MO, 63303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
The most notable thing was the level of transparency they had regarding costs and what to do next, not a single thing was obscure or ambiguous.
Business response:
*****,Thank you for your kind feedback! Were delighted to hear that the level of transparency we provide stood out to you. Our goal is to ensure that every step of the process,including costs and next steps is clear, straightforward, and easy to understand. Its great to know that nothing felt obscure or ambiguous during your experience.We truly appreciate you taking the time to share your review and are grateful for the opportunity to serve you. If you ever need anything in the future, were always here to help.
I liked that they maintained order throughout and at the end and managed to do all the minor details without me having to nudge them.
Business response:
Dear ******,Thank you for sharing your experience. Were glad to hear that our team was able to manage the entire process smoothly and handle all the details without requiring any follow-up from you. Providing organized, hassle-free service is a priority for us, and we appreciate your positive feedback. If you ever need assistance again, were here to help.
The process of repair was not as difficult as I thought and the individuals I had to interact with were polite, effective and really useful.
Business response:
Dear *****,Thank you for your feedback. Were glad to hear that the repair process was smooth and that our team was able to provide polite, effective, and helpful support. Delivering a positive and stress-free experience for our customers is very important to us, and we appreciate you taking the time to share your experience.
The person on the phone was very clear and helpful, guiding me through the process smoothly and ensuring everything was completed without any confusion.
Business response:
Dear *****,Thank you for your kind words! Were so glad to hear that your experience was smooth and that our team member was able to guide you clearly through the process. Providing helpful and hassle-free service is what we strive for, and its great to know we delivered that for you.
The procedure was easy and the outcomes were just what I required without any unnecessary pressure.
Business response:
******* Thank you for your kind words. We strive to deliver the absolute best customer experience.
I have never received a smoother process by any service provider and I have tried a few of them in the past.
Business response:
Hello ****** We are happy to hear about your great experience with us. We pride ourselves on providing excellent service! please let us know anything we can assist with in the future.
The technician that attended to my vehicle explained everything in a clear manner and left nothing to guess.
Throughout the whole process things went smoothly. Things couldn't have gone any better than they did.
Eleras made me feel that they cared and did not ask anything additional but just got things done.
Frequently asked questions about eleras group
How is eleras group rated?
eleras group has a 2.2 star rating with 753 reviews.
When is eleras group open?
eleras group is open now. It will close at 7:00 p.m.