eleras group

2.0

Auto Repair
St Charles, MO

About this business

Automotive Auto Repair Body Shops

Location details

1708 S 5th St, St Charles, MO, 63303, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 7:00 p.m.
Tue	8:00 a.m. to 7:00 p.m.
Wed	8:00 a.m. to 7:00 p.m.
Thu	8:00 a.m. to 7:00 p.m.
Fri	8:00 a.m. to 7:00 p.m.
Sat	10:00 a.m. to 2:00 p.m.
Sun	Closed

2.0698 reviews

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Endri F

9 months ago

The person I connected with was very patient with me. I would always ask a lot of questions, but she always made me feel comfortable.

Business response:

Thank you so much for your kind words! We're thrilled to hear that our team member made you feel comfortable and supported. We truly believe theres no such thing as too many questions, and we're always here to help every step of the way. We'll be sure to pass along your feedbackit will mean a lot to her!

Lorik L

9 months ago

I wasnt sure Id take advantage of my warranty, but after a few months, I needed my power steering replaced. Eleras made everything much simpler for me. I got in contact with them, they ensured my coverage and the repair happened quickly. I didnt need to check up on them. Reason enough for me to return to using them.

Business response:

Thank you for sharing your experience! We're glad we could make the repair process smooth and hassle-free for you. It's great to hear your power steering issue was resolved quickly and that our team was able to support you without the need for constant follow-up. We truly appreciate your trust and look forward to being here if you ever need us again.

Orgest A

9 months ago

Because I was burned by a company a few years back, I was reluctant. Still, Eleras did help me when my transmission broke. Made it worth it.

Business response:

Thank you for sharing your experience. We completely understand how past situations can make it hard to trust again, and were truly glad Eleras was able to earn that trust when you needed help most. We're happy we could support you through a major repair like your transmission thats exactly why were here. If you ever need anything in the future, were just a call away.

Gordon J

9 months ago

They are helpful, work fast and explain things clearly. Solid experience.

Business response:

Thank you for the kind words! Were glad to hear you had a solid experience with us. Our team works hard to provide fast, clear, and helpful serviceglad it showed. We're here if you need anything else!

Arlind M

10 months ago

Its a very smooth experience. Would recommend. Thank you so much!

Business response:

Thank you so much for your kind words! We're glad to hear that you had a smooth experience thats exactly what we aim for. We truly appreciate your recommendation and are here whenever you need us again!

Chris H

11 months ago

I found Eleras to be a helpful company that changed everything positively. The way Eleras manages details along with their fast response has worked perfectly. The team demonstrates high professionalism which leads me to endorse their services.

Business response:

Thank you so much for your kind words! We're thrilled to hear that your experience with Eleras has been such a positive one. Our team takes great pride in being responsive, detail-oriented, and professional, so your feedback truly means a lot to us. We're grateful for your endorsement and look forward to continuing to support you in any way we can!

Gary C

11 months ago

Eleras has proven to be a pleasure to work with. The company has proven itself reliable by resolving all my problems successfully.

Business response:

Dear ****,Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you've had a great experience working with Eleras and that we were able to successfully resolve all your concerns. Your satisfaction is our top priority, and its wonderful to know weve met your expectations.We truly appreciate your trust in us and look forward to continuing to serve you. If you ever need anything in the future, dont hesitate to reach out.Thanks again for the kind words!

Jennifer G

11 months ago

Since starting with Eleras my experience has surpassed all expectations. Excellent customer support together with user-friendly service has created a positive experience.

Business response:

Dear ********,Thank you so much for your kind words! We're absolutely delighted to hear that your experience with Eleras has exceeded your expectations. Providing excellent customer support and user-friendly services is our top priority, so it's wonderful to know weve been able to create such a positive experience for you.We truly appreciate your feedback and are grateful for the trust youve placed in us. If you ever need assistance in the future, please dont hesitate to reach out. We're always here to help!Thanks again for ... read more

Natosha R

a year ago

Even though I'm no longer with Eleras, I must give credit to them. They are hard working people who do a job that's not always pleasant. After speaking to ******, who listened to our issues she took care of our problem. ******, is an example of how management should take care of customers. ALSO OUR ISSUE HAD NOTHING TO DO WITH ELERAS!! THANK YOU AGAIN ******!