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eleras group
- Auto Repair
- St Charles, MO
About this business
Location details
1708 S 5th St, St Charles, MO, 63303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I thought it would be difficult to get an inspection. After the mechanic verified the issue the shop went to repair it.
Business response:
Dear *****,Thank you for your feedback. Were glad the inspection and repair process was straightforward and that the shop was able to begin repairs promptly. We appreciate you sharing your experience.
The repair shop did all the work with Eleras so I didn't need to worry about it. They had my car back in two days.
Business response:
Dear *******,Thank you for your feedback. Were glad to hear the process was smooth and that the repair shop handled everything efficiently. Its great to know you had your vehicle back so quickly.
You don't always get a follow up call but Eleras did. They called a couple days later to make sure the issue was fixed.
Business response:
Dear *****,Thank you for your feedback. Were glad to hear our follow up made a difference and that your issue was resolved. We appreciate you sharing your experience with Eleras.
Called regarding an unusual noise and they started a claim. Photos were sent and the repair was approved.
Business response:
Dear *****,Thank you for sharing your experience. Were glad the claims process was smooth and that your repair was approved quickly. We appreciate your feedback.
Apparently Eleras wanted a quick report on the diagnostic of the issue. After that the green light came through and they started the repair.
Business response:
Dear *******,Thank you for sharing your experience. Were glad the diagnostic process went smoothly and that your repair was promptly approved. We appreciate your feedback.
I asked many questions about the cover. The representative actually took the time to go through it line by line.
Business response:
Dear ******,Thank you for your feedback. Were glad to hear our representative took the time to walk through your coverage in detail and answer your questions. We appreciate you sharing your experience.
The car was slipping and I was expecting a lengthy wait. Eleras gave the OK for repairs after a quick review.
Business response:
Dear ******,Thank you for your feedback. Were glad to hear the repair was approved quickly and that the process was faster than expected. We appreciate you sharing your experience.
My garage submitted the estimate and claim. This was reviewed by Eleras and the work was approved and parts ordered.
Business response:
Dear *****,Thank you for sharing your experience. Were glad the claim and estimate were reviewed smoothly and that the repair process moved forward efficiently. We appreciate your feedback.
But what I liked was the service after my car was repaired. An Eleras agent verified that it was all working.
Business response:
Dear ******,Thank you for your feedback. Were glad to hear our team followed up after your repair to ensure everything was working properly. We appreciate you sharing your experience.
Frequently asked questions about eleras group
How is eleras group rated?
eleras group has a 2.3 star rating with 811 reviews.
When is eleras group open?
eleras group is closed now. It will open at 10:00 a.m.