eleras group

Kevin W 

on BBB

a year ago

They lied stating they were with *********** and that my warranty was about to expire. I thought I needed this. I was quoted, $350 the 1st payment, then $170, the rest of the payments. They claim they never told me that (I have the conversation recorded). So they tried to get me to pay $350 a month for 12months, thats more than a car payment. When I called to speak with someone, I was transferred 3 times, wasting 45 minutes. Then they tell me that I need to write a letter requesting my money back. It will take 6090 days. 

Andretta G 

on BBB

a year ago

This Company is 100% Scam!!!! They people sell you a Non Existing Policy...They wants you to pay...but when a problem comes about they Will not fix it give you the run around but No intention on Helping you. PLEASE DON'T NOT PURCHASE NOTHING WITH THERE NAME ON IT. THIS IS A FRAUD COMPANY!!!! 

Ray D 

on BBB

a year ago

Received a letter looking official with a fake check from the eleras group. Florida license ********. Went to the Florida registration for licenses there's no such number. They are from ******** but still must be licensed in *******. With a fake check on the bottom for $199 with my name and address I would like this to stop. So much deceptive advertising, out of hundreds of complaints on this better Business bureau website, no one does anything about it. Will anybody or can anybody do anything about it or is it just somethin... read more

Robin P 

on BBB

a year ago

Got the same letter asking for IMMEDIATE RESPONSE REQUESTED on a 2024 new car purchase. In tiny type at the bottom is Eleras Group License #******. Garbage. But they do try hard to make it look like it's coming from Kia ************* so please be wary. 

Alexander J V 

on BBB

a year ago

How this "company" know my name my car model?? I received the letter about my warranty,who sale my information BECARFUL THAT IS SCAM LETTER 

Charis S 

on BBB

a year ago

ITS A SCAM!!!!! The whole company should be arrested for fraud!!!! 

Betterbiz B 

on BBB

a year ago

I got the letter to all smoke and daggerish and to try to act like they are part of ***** that this was the only good option there are $190 a month for 24 months that should last 3 years are you serious thanks sir but no thanks and don't be pushy trying to ask if I wanna pay check your card before I even give me my answer and get all your info. He didnt want to give me the name until I pushed and pushed and pushed. Told me basically I would be paying for what I already do with the coverage I have. Might be good if you didn't... read more

David K 

on BBB

a year ago

2-days after my ****** was serviced under warranty at my ****** dealer, I received a letter NOT IDENTIFIED as from Eleras Automotive advising me to renew my warranty service contract. The letter cited my 2018 ****** Forester and I assumed it was from ****** as a result of recent warranty repair workI agreed to a 4-yr service contract.The next day I called ****** to discover: 1) my warranty did not expire for another year, and 2) the letter was not from ******. I then called the 800 number cited in the Eleras letter to cancel... read more

Jeffery M 

on BBB

a year ago

This company fraudulent do not waist You're time I told them immediately I don't want their services and I've a feeling I've just lost $299