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Embrace Pet Insurance

4.0

About this business

Location details

4530 Richmond Rd, Cleveland, OH, 44128, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.013,893 reviews
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Darlene S's profile image
Darlene S 
3 years ago

We have had Embrace insurance for our dog ever since he was a puppy and he is almost 12 years old now. In all of those years, despite our dog being very unlucky and needing some frequent, highly specialized, medical treatments and surgeries, Embrace always accepted the charges from his Primary Care Veterinarian and the charges from the Veterinary Specialists of Tucson doctors. Embrace has quickly refunded us the proper amount of money through all of these years. Embrace has always happily renewed our policy. If we have had q... read more

Wilfredo C's profile image
Wilfredo C 
3 years ago

Since I started as member I been treated very well and my claims were taken care of very quickly and no excuses. Every time I call the customer service staff has been very useful. I would recommend them 100%. 

Patricia L R's profile image
Patricia L R 
3 years ago

Sarah did an awesome job and walking me through and explaining everything to me. 

Daniel D's profile image
Daniel D 
3 years ago

Always friendly on the phone and great communication skills. Have always helped us resolve any issues we may have. 

THOMAS J's profile image
THOMAS J 
3 years ago

Great service. Answered all my questions. No problem. Easy to take care of things 

Larry V's profile image
Larry V 
3 years ago

The accuracy of their claims process is great. It sometimes takes a little bit longer and I would like to get paid for a claim, however when you realize how many claims they probably have to process per day the speed in getting paid actually pretty fast, usually just a few days, and it goes directly to my bank account. If it hadn’t been for the insurance I probably would’ve lost a couple of my pets to illness! Thanks Embrace. 

Phillip M's profile image
Phillip M 
3 years ago

We chose Embrace because they were endorsed by ****. We are hopeful that when we require there service we will have a successful experience. 

Cindy C's profile image
Cindy C 
3 years ago

GREAT COMPANY BEEN WITH THEM 10 YEARS WITH MY SHIH TZU TOMMIE AND MY OTHER SHIH TZU OWEN WHO PASSED APRIL 20 2013 VERY PLEASED ! 

jose g's profile image
jose g 
3 years ago

not customer yet but company in the running. phone interview informative 

Frequently asked questions about Embrace Pet Insurance

How is Embrace Pet Insurance rated?

Embrace Pet Insurance has a 4 star rating with 13,893 reviews. 

When is Embrace Pet Insurance open?

Embrace Pet Insurance is closed now. It will open tomorrow at 8:30 a.m.