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Embrace Pet Insurance
- Pet Insurance
- Cleveland, OH
About this business
Location details
4530 Richmond Rd, Cleveland, OH, 44128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
In my initial contact Kelly, was very informative re the insurance and displays a very kind and understanding manner.
Business response:
We are very glad to hear that. Thank you for your kind words!
I am very happy with the product and the customer support.
Business response:
We are very glad to hear that :)
Embrace has good coverage and responds quickly with the claims process.
Business response:
Thank you for your kind words!
Our dog Tahoe was diagnosed with cancer and thanks to Embrace Pet Insurance, all the expenses associated with the treatment were covered by Embrace. The reimbursements were timely. When we needed to talk with their customer service, they were very empathetic, friendly and we generally got an agent to speak within a few minutes. We are very grateful to Embrace for helping with our pet Tahoe through very challenging times. I highly recommend Embrace.
We are new customers to Embrace Pet Insurance, and they possess and provide exceptional customer service!
This is my first time using pet insurance and I couldn't be happier. I called Customer Service and was treated with patience and professionalism. I would highly recommend this company.
Business response:
Thank you very much for the recommendation and we look forward to helping you in the future!
Our German Shepherd is 9 years old. We are so thankful to have an Embrace policy for her since we brought here home. Through several medical issues, Embrace has been there for us. Excellent service and friendly staff. Yes, our policy has gone up over those 9 years, but the reimbursement for thw medical expenses she has incurred has made up for the annual premium.
Business response:
Thank you for reaching out. We are so glad we have been able to help in the care of your pup :)
I just enrolled our family’s two dogs, and couldn’t be happier with the cost, coverage and customer service that I received.
Business response:
That is so fantastic to hear :) Thank you for reaching out!
I have had great experiences, though few in number, since having my nearly 2-year-old red-nosed pit bull terrier, Jaxx and my current policy with Embrace. I was able to easily and effortlessly submitted two claims this far and have already received one refund. It says up to 15 business days, but I got it I like 2 days. Awesome company and Customer service.
Business response:
Thank you so much for your kind words!
Frequently asked questions about Embrace Pet Insurance
How is Embrace Pet Insurance rated?
Embrace Pet Insurance has a 4 star rating with 13,910 reviews.
When is Embrace Pet Insurance open?
Embrace Pet Insurance is closed now. It will open at 8:30 a.m.