This profile has been claimed by the business owner or representative.
Embrace Pet Insurance
- Pet Insurance
- Cleveland, OH
About this business
Insurance Plans Designed with You and Your Pets in Mind All of your pet’s unexpected accidents & illnesses are covered with Embrace’s one simple yet comprehensive pet insurance plan. Personalize your policy by selecting the annual maximum, annual deductible, and reimbursement percentage that fit your budget and needs.
Location details
4530 Richmond Rd, Cleveland, OH, 44128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
We are new customers to Embrace Pet Insurance, and they possess and provide exceptional customer service!
This is my first time using pet insurance and I couldn't be happier. I called Customer Service and was treated with patience and professionalism. I would highly recommend this company.
Business response:
Thank you very much for the recommendation and we look forward to helping you in the future!
Our German Shepherd is 9 years old. We are so thankful to have an Embrace policy for her since we brought here home. Through several medical issues, Embrace has been there for us. Excellent service and friendly staff. Yes, our policy has gone up over those 9 years, but the reimbursement for thw medical expenses she has incurred has made up for the annual premium.
Business response:
Thank you for reaching out. We are so glad we have been able to help in the care of your pup :)
I just enrolled our family’s two dogs, and couldn’t be happier with the cost, coverage and customer service that I received.
Business response:
That is so fantastic to hear :) Thank you for reaching out!
I have had great experiences, though few in number, since having my nearly 2-year-old red-nosed pit bull terrier, Jaxx and my current policy with Embrace. I was able to easily and effortlessly submitted two claims this far and have already received one refund. It says up to 15 business days, but I got it I like 2 days. Awesome company and Customer service.
Business response:
Thank you so much for your kind words!
Amazing group to work with. Someone always answers the phone and issues are taken care of in a single phone call. Everyone is friendly and efficient.
Business response:
We are very glad to hear that all of your issues have been taken care of. If you have any future questions, please let us know!
Always responsive in caring courteous manner. I have used the 24/7 vet helpline 3 times in 3 yrs and it’s been a godsend to help with concerns that come up on Saturday night!
Business response:
We are so glad to hear that you are using the additional benefit of PawSupport. We look forward to helping you and your furbabies in the future!
From daughter's past experience, she is very satisfied. By her advice I got the ins for my new pet dog
Business response:
We are so glad to have you as part of the Embrace family!
Excellent customer service. All of my experiences have been positive. Claims are paid quickly.
Business response:
Thank you so much for the kind words!
Frequently asked questions about Embrace Pet Insurance
How is Embrace Pet Insurance rated?
Embrace Pet Insurance has a 4.9 star rating with 9,142 reviews.
When is Embrace Pet Insurance open?
Embrace Pet Insurance is open now. It will close at 8:00 p.m.