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Embrace Pet Insurance

4.9

About this business

Insurance Plans Designed with You and Your Pets in Mind All of your pet’s unexpected accidents & illnesses are covered with Embrace’s one simple yet comprehensive pet insurance plan. Personalize your policy by selecting the annual maximum, annual deductible, and reimbursement percentage that fit your budget and needs. 

Location details

4530 Richmond Rd, Cleveland, OH, 44128, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.99,142 reviews
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Lynnie T's profile image
Lynnie T 
2 years ago

Excellent customer service. I have used wellness rewards and I have used the insurance coverage for my 11 yr old hound. It is very affordable for dogs of all ages! My claims were always processed quickly. 

Ginger Lee K's profile image
Ginger Lee K 
2 years ago

Very easy to communicate, get claims paid, and to cancel when we re-homed our dog. 

Travis G's profile image
Travis G 
2 years ago

I have always had a good experience with Embrace. They have good customer service and are great with claims. 

wendy S's profile image
wendy S 
2 years ago

This is the best pet insurance out there. Claims are processed quickly. The reps are always super kind and informative. They seem to genuinely care about animals. I don’t feel like my dog is just thought of as a number or policy. They always say my pets name and talk about them like the members of the family that they are. Love it 

Elissa H's profile image
Elissa H 
2 years ago

Great clarification and customer service department. Ask for Xanax she is very pleasent 

Darlene S's profile image
Darlene S 
2 years ago

We have had Embrace insurance for our dog ever since he was a puppy and he is almost 12 years old now. In all of those years, despite our dog being very unlucky and needing some frequent, highly specialized, medical treatments and surgeries, Embrace always accepted the charges from his Primary Care Veterinarian and the charges from the Veterinary Specialists of Tucson doctors. Embrace has quickly refunded us the proper amount of money through all of these years. Embrace has always happily renewed our policy. If we have had q... read more

Wilfredo C's profile image
Wilfredo C 
2 years ago

Since I started as member I been treated very well and my claims were taken care of very quickly and no excuses. Every time I call the customer service staff has been very useful. I would recommend them 100%. 

Patricia L R's profile image
Patricia L R 
2 years ago

Sarah did an awesome job and walking me through and explaining everything to me. 

Daniel D's profile image
Daniel D 
2 years ago

Always friendly on the phone and great communication skills. Have always helped us resolve any issues we may have. 

Frequently asked questions about Embrace Pet Insurance

How is Embrace Pet Insurance rated?

Embrace Pet Insurance has a 4.9 star rating with 9,142 reviews. 

When is Embrace Pet Insurance open?

Embrace Pet Insurance is open now. It will close at 8:00 p.m.