This profile has been claimed by the business owner or representative.
Embrace Pet Insurance
- Pet Insurance
- Cleveland, OH
About this business
Insurance Plans Designed with You and Your Pets in Mind All of your pet’s unexpected accidents & illnesses are covered with Embrace’s one simple yet comprehensive pet insurance plan. Personalize your policy by selecting the annual maximum, annual deductible, and reimbursement percentage that fit your budget and needs.
Location details
4530 Richmond Rd, Cleveland, OH, 44128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I am shocked, as is my dog's vet, at how much Embrace Pet Insurance covers for my dog's medical services. You always hear horror stories about stingy insurance... well, that's not the case with Embrace! They covered her veterinary behaviorist as well as her ultrasound. All staff members have been prompt and helpful. I am so glad I chose Embrace! As I often remind my friends, you need to get pet insurance before anything goes wrong so it is covered. It's better to have pet insurance and not need it than for an emergency or ch... read more
We have used Embrace for just over 10 years, covering our Golden Retriever since he was brought home at 8 weeks until his passing, as well two of our cats. Embrace has been amazing. We've never had a claim denied. A large claim was pended for notes for one of our cats, but paid upon receipt. And we just had multiple claims, totaling a significant sum, for the last week or so of our Golden's life. All were paid. Their Customer Service has been outstanding. When one bill was missing a charge for a line item, they reached out t... read more
Excellent experience with Embrace! I have been a member for 4 years without needing the service with my two cats. There is a fear that a company won't honor its promise of covering accidents and health problems. But let me tell you, I am SOOOOO glad that I have them in my life. This week, my cat informed us that she had been eating loads of hair ties and needed surgery to remove them. The total was $5600, which, including an overnight stay to ensure that she was hydrated and well-medicated. I filed the claim, and within a fe... read more
EMBRACE has been wonderful as we deal with our cat's injury. Urgent care through surgery has been handled professionally and courteously. Customer service has been exceptional! I read negative reviews here and there...I'm not sure what has happened, but this has been a great group of people to deal with. We are grateful customers.
Embrace has been incredibly easy to work with. I left another pre insurance company after they kept jacking up my premiums by huge percentages year after year. With Embrace, I’ve paid a constant rate and never had to worry about my dog aging out of affordable coverage. He joined when he was already old (but had very few preexisting conditions) and they never balked at any of his claims, never pushed back, never tried to wiggle out of anything and never took more than a day to profess. I just recently submitted some substanti... read more
I was very glad to see that Embrace Pet Insurance has a A+ rating! This rating concerns customer service experience only: I have had a terrible time getting Embrace to get my "My Embrace" account set up (due to computer problems) and to find out EXACTLY what I need to get completed and sent in for my coverage to be ready to go ! I just spoke with a Spervisior (at Embrace) who told me the Orthopedic Exam report helps reduce the waiting period for coverage. On May 19th, I spoke with a Embrace CSR Kristen, who I asked what othe... read more
They are everything they claim to be. I have a policy I can rely on understand all costs and no hidden fee's. It's refreshing to find a company any company that is honest and clear. In addition the support team is AAAAAA. We made an excellent choice when we decided to go with Embrace as I'm sure you, too will experience.
6-10-2022 -*- I have been an Embrace client for going on nine years. I carried two coverages; Wellness Rewards and Accident & Illness. Their service has been excellent regarding handling of my claims. I could not ask for a better partner in caring for my furry companion, who just passed away. I do recommend this company whenever possible.
During Covid they have been extended wait to speak to someone if you have to do that. But when you do get somebody there they go the extra mile to get the answers that you need. Also when my cat passed away last October they were extremely kind and sent me a beautiful card. I will never forget that
Frequently asked questions about Embrace Pet Insurance
How is Embrace Pet Insurance rated?
Embrace Pet Insurance has a 4.9 star rating with 9,775 reviews.
When is Embrace Pet Insurance open?
Embrace Pet Insurance is closed now. It will open tomorrow at 9:00 a.m.