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Embrace Pet Insurance

4.0

About this business

Location details

4530 Richmond Rd, Cleveland, OH, 44128, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.014,006 reviews
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Kay L's profile image
Kay L 
3 years ago

Amazing group to work with. Someone always answers the phone and issues are taken care of in a single phone call. Everyone is friendly and efficient. 

Business response:

We are very glad to hear that all of your issues have been taken care of. If you have any future questions, please let us know! 

Adele B's profile image
Adele B 
3 years ago

Always responsive in caring courteous manner. I have used the 24/7 vet helpline 3 times in 3 yrs and it’s been a godsend to help with concerns that come up on Saturday night! 

Business response:

We are so glad to hear that you are using the additional benefit of PawSupport. We look forward to helping you and your furbabies in the future! 

Lenny K's profile image
Lenny K 
3 years ago

From daughter's past experience, she is very satisfied. By her advice I got the ins for my new pet dog 

Business response:

We are so glad to have you as part of the Embrace family! 

Yvette S's profile image
Yvette S 
3 years ago

Excellent customer service. All of my experiences have been positive. Claims are paid quickly. 

Business response:

Thank you so much for the kind words! 

Carol B's profile image
Carol B 
3 years ago

I have used Embrace pet insurance for three years. Pricing is competitive, coverage is extensive, claims are easy to submit and reimbursement is fast. 

Vicki H's profile image
Vicki H 
3 years ago

My senior australian shepherd/black lab mix suddenly became very ill after almost 12 years of good health. I have always carried Embrace but I only needed wellness visits. Now my best friend was facing a life-threatening surgery with a dim prognosis, and the remainder of her life being a lab rat just to survive. I was devastated and financially strapped. Because of Embrace, I was able to balance her costs, reimbursements and frequent clinic visits (5 hours drive time round trip) for 4 months; I could afford the only availabl... read more

Steven D's profile image
Steven D 
3 years ago

Excellent customer service with quick resolution of submitted claims! Demonstrated real concern in insuring the wellness of my dog Beau. 

Pamela S's profile image
Pamela S 
3 years ago

Easy process, reasonable rates, customer service representative very knowledgeable and courteous 

Nancy C's profile image
Nancy C 
3 years ago

Embrace is the best pet insurance company.. You can choose your reimbursement rate at either 70%, 80% or 90% and thereby keeping your monthly premiums lower if you choose a lower reimbursement rate. They also give you a premium break with each additional pet. They make it very easy to submit a claim and the claim process is very quick. You can always check the status of a claim online and once it is completed they send out your reimbursement check right away. They don't cover medication but I would rather pay for that out of... read more

Frequently asked questions about Embrace Pet Insurance

How is Embrace Pet Insurance rated?

Embrace Pet Insurance has a 4 star rating with 14,006 reviews. 

When is Embrace Pet Insurance open?

Embrace Pet Insurance is closed now. It will open on Monday at 8:30 a.m.