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Embrace Pet Insurance
- Pet Insurance
- Cleveland, OH
About this business
Location details
4530 Richmond Rd, Cleveland, OH, 44128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
They are everything they claim to be. I have a policy I can rely on understand all costs and no hidden fee's. It's refreshing to find a company any company that is honest and clear. In addition the support team is AAAAAA. We made an excellent choice when we decided to go with Embrace as I'm sure you, too will experience.
Business response:
Hello ******, Thank you for the kind words! We sincerely appreciate you providing that feedback!
6-10-2022 -*- I have been an Embrace client for going on nine years. I carried two coverages; Wellness Rewards and Accident & Illness. Their service has been excellent regarding handling of my claims. I could not ask for a better partner in caring for my furry companion, who just passed away. I do recommend this company whenever possible.
Business response:
Hello ***, We're glad to hear you've had positive experiences with your claims over the years and we appreciate you taking the time to share that feedback. I am so sorry for your loss - sending well wishes to you during this difficult time!
During Covid they have been extended wait to speak to someone if you have to do that. But when you do get somebody there they go the extra mile to get the answers that you need. Also when my cat passed away last October they were extremely kind and sent me a beautiful card. I will never forget that
Business response:
Hello ***** We sincerely appreciate your patience and understanding! We are hiring additional representatives and are working diligently to return to our standard response time. Thank you for taking the time to share that feedback!
I am new to EMBRACE and my initial contact with Tiffany was nothing short of outstanding! She explained everything and was very personable!
Business response:
We are so glad to hear that. Thank you for your kind words!
I have had insurance from Embrace for 5 dogs for quite a number of years. One of the dogs had a number of serious health issues that came with very large expenses. Having the insurance was an absolute blessing, as it kept us from needing to go into debt or deplete savings. Filing all of the claims online was a very easy process, and all claims were processed very quickly. Embrace provides more comprehensive coverage than the other companies, and has a lot of options (deductible, reimbursement percentage, and annual maximum p... read more
Business response:
We are so glad to hear that we were able to assist in the care of your fur baby. I hope all is well now :)
Embrace is a great pet policy, especially the wellness plan that is offered also!! The customer service is amazing and helpful!!
Business response:
We are so glad to hear that you are happy with your policy. If you have any questions, please let us know!
I am new to EMBRACE and my initial contact Tiffany, was very informative re the insurance and displayed a very kind and caring manner.
Business response:
We are glad to have you as part of our Embrace family!
Embrace Pet Insurance has wonderful coverage for great rates, and terrific customer service! Glad I found it.
Business response:
We are so glad you found us :) If you have any questions, please let us know!
I Researched a few companies. I liked this one the best! They had more to offer.
Business response:
We hope that you are happy with your policy :)
Frequently asked questions about Embrace Pet Insurance
How is Embrace Pet Insurance rated?
Embrace Pet Insurance has a 3.9 star rating with 14,105 reviews.
When is Embrace Pet Insurance open?
Embrace Pet Insurance is open now. It will close at 1:00 p.m.