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10225 Custer Road, Plano, TX, 75025, United States
Get directionsEmergency Animal Hospital of Collin County was very good first experience. Was able to be seen within 15 minutes. Staff was very helpful and Doctor was very knowledgeable and helpful and very caring. I would definitely recommend this facility for your vet needs.
The best place to take your sick pet .I go there with my different dogs and different problems for a few years . What a great team of kind ,knowledgeable ,determined doctors and techs! Special thanks to Dr. Burnett ! We felt loving sincere care from the moment he got into room to talk to us . He is simply the best !
Business response:
Thank you so much for your kind words and continued trust in our hospital. We’re grateful for the opportunity to care for your pets over the years, and we truly appreciate your recognition of our doctors and technicians. We’re especially glad to hear Dr. Burnett and our team made you feel supported and cared for—that means a great deal to us.
Found our forever home! My GSD was in excruciating pain from a spring we thought was embedded in her paw. They were so patient with her (and me) and got to her before paperwork could even be processed. Turns out, it didn't break skin! They didnt charge a dime and sent me away with a happy pup. Should we ever need emergency vet care in the future, we know where we'll be! THANK YOU for your honest, expeditious help!
Business response:
We're elated to hear about your positive experience with us! Thank you for sharing your feedback.
Met Dr. Shazad DVM 3/29/26 at the emergency hospital with my three-year-old golden doodle. He made me feel very confident and less stressed after treating Sadie. He gave us options. Did not immediately over-treat/pad the bill the way, even our regular veterinarian did at our last visit with our other dog. Highly recommend. I would go back here if we ever needed it.
Business response:
Thank you for your review, Cindy. We are delighted to learn of your positive experience with Dr. Shazad DVM at our emergency animal hospital. Your feedback is highly valued.
caring and attentiveness to emergencies
Receptionist was efficient and courteous. Veterinarian was knowledgeable, clearly explained our animal’s needs. He was so kind. I would recommend this hospital to anyone.
Wonderful staff that were responsive to our pet’s needs and took great care of her! Our anxious dog was handled calmly and kindly and they let us help to make it as smooth as possible for her. Highly recommend for compassionate animal care!
Very professional. Took our pet right in before asking us sign questions. Kept us informed,
They were very caring and thorough.
Emergency Animal Hospital of Collin County has a 4.1 star rating with 2,914 reviews.
Emergency Animal Hospital of Collin County is open now. It is open 24/7.