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Emergency Animal Hospital of Collin County

4.1

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Location details

10225 Custer Road, Plano, TX, 75025, United States

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4.12,841 reviews
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David Thompson's profile image
David Thompson 
recommend  Recommended
2 years ago

I love the fact that you are a pet lover and have such a big heart for animals, it really touches me. I will really like to know more about you....🙏💖🐱🐥🦍🐕🐈🐕‍🦺🐇🌏🌏 

Michelle Baker Strachan's profile image
Michelle Baker Strachan 
recommend  Recommended
2 years ago

Took my fur baby in on Sunday early evening. The staff was super sweet, attentive and saw my baby quickly. The Vet explained everything that was going on and her recommended treatment plan. The even called the next day to check on me and my baby. 

Business response:

Thank you for taking the time to share your experience, Michelle! It's our priority to ensure that both you and your pet feel supported during times of emergency. We appreciate your recommendation! We hope your fur baby is doing well! If you have any further questions or concerns, please don't hesitate to reach out to us at (214) 547-9900. 

Mike Thompson's profile image
Mike Thompson 
recommend  Recommended
2 years ago

I have a diabetic cat that start vomiting Saturday afternoon. My usual directed me to this Hospital and the staff was great. They figured out the problem, an inflamed pancreas, some caused by me and no my feline is back to his usual self. I also watched them deal with a paniced dog that had eaten some edible pot. The poor puppy was in terrible shape. But they were able to save his life 

Business response:

Thank you for your recommendation, Mike! We're glad to hear that our team was able to help with your diabetic cat, Smudge. We understand that emergencies can happen at any time, and we're here to provide the necessary care 24/7/365. Give Smudge some love from us! 

Fisher Porter's profile image
Fisher Porter 
recommend  Recommended
2 years ago

My Mom brought me here and I felt comfortable! We dogs had plenty of room to spread out, the team was very knowledgeable and great at explaining everything. I go back next week for my ACL surgery. Mom and I trust the powerhouse team helping us! 

Business response:

Thank you for the recommendation Fisher!! We hope recovery from surgery is going well! 

Paulette Jones's profile image
Paulette Jones 
recommend  Recommended
2 years ago

They are very thorough in explaining recommended treatments to diagnose and treat your pet. Vets and vet techs really show they care about your pet and showed me the condition of his cancer ridden pancreas, then gave me plenty of time to love on my little Denver before he was euthanized on Sunday morning while I was holding him up on my shoulder in his favorite place to be held. They made this very difficult moment, as caring and comfortable as they could. while giving me extra time after to say my final goodbyes. 

Business response:

Paulette, we are very sorry for your loss of sweet Denver. It was kind of you to take the time to recommend us. It is never easy to say goodbye, but we are glad that you got all the time with him before he crossed the rainbow bridge. Again, we are sorry for your loss. 

Joan Vandiver Covert's profile image
Joan Vandiver Covert 
recommend  Recommended
2 years ago

Everyone was so caring and loving to our sweet Cooper. We are so grateful that they are always there whenever we might need them. 

Business response:

Thank you, Joan, for recommending us! It was our pleasure to take care of sweet Cooper. Should you ever need us again, we are here 24/7/365. 

Nikki Jones's profile image
Nikki Jones 
recommend  Recommended
2 years ago

Maxie got sick, and I started to panic!! I went to this Emergency Hospital to get her help. Everyone was so nice and rushed in to take good care of Maxie. Thank,you Tia,Aaron,Julia and Dr.Nanarro,Kevi 

Business response:

Nikki, your kind words about our staff is very much appreciated! Our team was happy to help sweet Maxie in your time of need. IF you should ever need us again, we are here 24/7/365. Please give Maxie some extra belly rubs from us! 

Jean Stayton's profile image
Jean Stayton 
recommend  Recommended
3 years ago

The staff was wonderful! The doctor was fantastic and I left there feeling so much better about my dogs health. Thanks for being compassionate during a scary situation. 

Business response:

Jean, thank you for the glowing review! We will be sure to share your kind words with the staff. Best wishes to you, and please give your pup extra love from us! 

Marci Hindman-Farr's profile image
Marci Hindman-Farr 
recommend  Recommended
3 years ago

Super fast and friendly!! 

Business response:

Thank you for taking the time to leave us a review, Marci! We appreciate you trusting us with your pet's care. Best wishes! 

Frequently asked questions about Emergency Animal Hospital of Collin County

How is Emergency Animal Hospital of Collin County rated?

Emergency Animal Hospital of Collin County has a 4.1 star rating with 2,841 reviews. 

When is Emergency Animal Hospital of Collin County open?

Emergency Animal Hospital of Collin County is open now. It is open 24/7.