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10225 Custer Road, Plano, TX, 75025, United States
Get directionsI brought my cat in on Saturday evening, and, as usual, the staff and especially Dr. Thomas eased my mind. Everyone is calm, listens, and clarifies everything. My cat and I both left feeling much better!
Business response:
Thank you for the kind words and recommendation Sherry! We truly appreciate it!
I was so stressed and worried taking my dog in to find out what was wrong. The person at the front desk was so nice checking me in. They saw my dog was stressed and got us into a room quickly. I felt like they truly cared and they diagnosed and treated my fur baby. He is doing so much better. I wished they did routine visits but while I don't wish for an emergency, I know I have a safe place to go.
Business response:
Thank you, Melissa, for taking to share your experience and for the recommendation! We are very happy to have been able to help you and your dog! We hope you don't need ER services either, but should you need us again we are here 24/7/365! Give your dog some extra love from us!
10/10 recommend Emergency Animal Hospital of Collin County. the entire staff was kind & caring, & they took great care of Mr. Scout. Scout ingested 100mg of Trazodone that was intended for his big brother. knowing our primary vet is closed on Wednesdays, I immediately began to search for where I could take him, & found EAHCC. Scout was seen immediately. they were able to induce vomiting, give him activated charcoal, & even trimmed his nails while he was being monitored. I hope I never need animal emergency services again... read more
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I love the fact that you are a pet lover and have such a big heart for animals, it really touches me. I will really like to know more about you....🙏💖🐱🐥🦍🐕🐈🐕🦺🐇🌏🌏
Took my fur baby in on Sunday early evening. The staff was super sweet, attentive and saw my baby quickly. The Vet explained everything that was going on and her recommended treatment plan. The even called the next day to check on me and my baby.
Business response:
Thank you for taking the time to share your experience, Michelle! It's our priority to ensure that both you and your pet feel supported during times of emergency. We appreciate your recommendation! We hope your fur baby is doing well! If you have any further questions or concerns, please don't hesitate to reach out to us at (214) 547-9900.
I have a diabetic cat that start vomiting Saturday afternoon. My usual directed me to this Hospital and the staff was great. They figured out the problem, an inflamed pancreas, some caused by me and no my feline is back to his usual self. I also watched them deal with a paniced dog that had eaten some edible pot. The poor puppy was in terrible shape. But they were able to save his life
Business response:
Thank you for your recommendation, Mike! We're glad to hear that our team was able to help with your diabetic cat, Smudge. We understand that emergencies can happen at any time, and we're here to provide the necessary care 24/7/365. Give Smudge some love from us!
My Mom brought me here and I felt comfortable! We dogs had plenty of room to spread out, the team was very knowledgeable and great at explaining everything. I go back next week for my ACL surgery. Mom and I trust the powerhouse team helping us!
Business response:
Thank you for the recommendation Fisher!! We hope recovery from surgery is going well!
They are very thorough in explaining recommended treatments to diagnose and treat your pet. Vets and vet techs really show they care about your pet and showed me the condition of his cancer ridden pancreas, then gave me plenty of time to love on my little Denver before he was euthanized on Sunday morning while I was holding him up on my shoulder in his favorite place to be held. They made this very difficult moment, as caring and comfortable as they could. while giving me extra time after to say my final goodbyes.
Business response:
Paulette, we are very sorry for your loss of sweet Denver. It was kind of you to take the time to recommend us. It is never easy to say goodbye, but we are glad that you got all the time with him before he crossed the rainbow bridge. Again, we are sorry for your loss.
Emergency Animal Hospital of Collin County has a 4.1 star rating with 2,884 reviews.
Emergency Animal Hospital of Collin County is open now. It is open 24/7.