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Emergency Animal Hospital of Collin County

4.9

About this business

24/7 EMERGENCY VETERINARY CLINIC IN COLLIN COUNTY Emergency Animal Hospital of Collin County is an emergency animal hospital located in Plano, TX. The Doctors and staff at Emergency Animal Hospital of Collin County have years of experience treating serious conditions and offering emergency care. We are open nights, weekends, and holidays when your family veterinarian may be closed. 

Location details

10225 Custer Road, Plano, TX, 75025, United States

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4.91,858 reviews
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Paulette Jones's profile image
Paulette Jones 
recommend  Recommended
a year ago

They are very thorough in explaining recommended treatments to diagnose and treat your pet. Vets and vet techs really show they care about your pet and showed me the condition of his cancer ridden pancreas, then gave me plenty of time to love on my little Denver before he was euthanized on Sunday morning while I was holding him up on my shoulder in his favorite place to be held. They made this very difficult moment, as caring and comfortable as they could. while giving me extra time after to say my final goodbyes. 

Business response:

Paulette, we are very sorry for your loss of sweet Denver. It was kind of you to take the time to recommend us. It is never easy to say goodbye, but we are glad that you got all the time with him before he crossed the rainbow bridge. Again, we are sorry for your loss.  

Joan Vandiver Covert's profile image
Joan Vandiver Covert 
recommend  Recommended
a year ago

Everyone was so caring and loving to our sweet Cooper. We are so grateful that they are always there whenever we might need them. 

Business response:

Thank you, Joan, for recommending us! It was our pleasure to take care of sweet Cooper. Should you ever need us again, we are here 24/7/365.  

Nikki Jones's profile image
Nikki Jones 
recommend  Recommended
a year ago

Maxie got sick, and I started to panic!! I went to this Emergency Hospital to get her help. Everyone was so nice and rushed in to take good care of Maxie. Thank,you Tia,Aaron,Julia and Dr.Nanarro,Kevi 

Business response:

Nikki, your kind words about our staff is very much appreciated! Our team was happy to help sweet Maxie in your time of need. IF you should ever need us again, we are here 24/7/365. Please give Maxie some extra belly rubs from us!  

Jean Stayton's profile image
Jean Stayton 
recommend  Recommended
a year ago

The staff was wonderful! The doctor was fantastic and I left there feeling so much better about my dogs health. Thanks for being compassionate during a scary situation. 

Business response:

Jean, thank you for the glowing review! We will be sure to share your kind words with the staff. Best wishes to you, and please give your pup extra love from us! 

Marci Hindman-Farr's profile image
Marci Hindman-Farr 
recommend  Recommended
a year ago

Super fast and friendly!! 

Business response:

Thank you for taking the time to leave us a review, Marci! We appreciate you trusting us with your pet's care. Best wishes! 

Heather Vitale's profile image
Heather Vitale 
recommend  Recommended
a year ago

The staff was absolutely incredible and took extremely good care of Tank my chihuahua who can be very grumpy and aggressive with everyone. They were patient and helped his stress level so he could be as comfortable as he could be. We rushed him in at 730pm and they took him right back to keep him stable and provided helpful health insight that our vet did not. Much appreciated with such a scary situation. Thank you 

Business response:

Thank you for your amazing review, Heather! We love what we do and are glad to be here for you and your pet! Please give Tank extra love from us, and don't hesitate to call if any questions pop up. Best wishes! 

Joe Richardson's profile image
Joe Richardson 
recommend  Recommended
a year ago

Great staff and doctors. Internet appointments are easy and avoid us having to wait when we arrive. We have used them several times for two dogs on weekends and late nights and they've always done great. 

Business response:

Thank you for sharing your wonderful review, Joe. We love what we do and are glad to be there for your dogs. On behalf of the staff, thank you for trusting us with your pets' care! 

Molly Kelly's profile image
Molly Kelly 
recommend  Recommended
a year ago

Open 24 hours for any emergency. Front office staff very helpful in a stress filled environment. The Tech and Dr could not have been more professional and caring. 

Business response:

Thank you for your kind words, Molly! Please give extra love to your pet from us! 

Jeanette Herzmark's profile image
Jeanette Herzmark 
recommend  Recommended
a year ago

Drs Gray, Gray, Murray and Echevarria all beyond fantastic. Dr. Navarro was the only doctor that was not very nice and didn’t seem to actually care very much, I was in a very emotional place and she didn’t seem to have much empathy towards the whole situation which is kind of strange considering it’s an emergency vet. She switched my dogs medication without even calling to tell me. She told me to put my dog down that day which was different from every other doctor I talked to. Luckily my dog survived and is doing better each... read more

Business response:

Jeanette, thank you for taking the time to recommend us on Facebook! We very much appreciate your feedback and will be sure to forward your thoughts to our Manager. Thank you again for your thoughts, as all suggestions help us to learn and grow. We're very happy to hear that your dog is feeling better. Please give your pup extra love from us. Best wishes! 

Frequently asked questions about Emergency Animal Hospital of Collin County

How is Emergency Animal Hospital of Collin County rated?

Emergency Animal Hospital of Collin County has a 4.9 star rating with 1,858 reviews. 

When is Emergency Animal Hospital of Collin County open?

Emergency Animal Hospital of Collin County is open now. It is open 24/7.