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Emergency Animal Hospital of Collin County

4.1

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Location details

10225 Custer Road, Plano, TX, 75025, United States

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4.12,825 reviews
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Heather Vitale's profile image
Heather Vitale 
recommend  Recommended
3 years ago

The staff was absolutely incredible and took extremely good care of Tank my chihuahua who can be very grumpy and aggressive with everyone. They were patient and helped his stress level so he could be as comfortable as he could be. We rushed him in at 730pm and they took him right back to keep him stable and provided helpful health insight that our vet did not. Much appreciated with such a scary situation. Thank you 

Business response:

Thank you for your amazing review, Heather! We love what we do and are glad to be here for you and your pet! Please give Tank extra love from us, and don't hesitate to call if any questions pop up. Best wishes! 

Joe Richardson's profile image
Joe Richardson 
recommend  Recommended
3 years ago

Great staff and doctors. Internet appointments are easy and avoid us having to wait when we arrive. We have used them several times for two dogs on weekends and late nights and they've always done great. 

Business response:

Thank you for sharing your wonderful review, Joe. We love what we do and are glad to be there for your dogs. On behalf of the staff, thank you for trusting us with your pets' care! 

Molly Kelly's profile image
Molly Kelly 
recommend  Recommended
3 years ago

Open 24 hours for any emergency. Front office staff very helpful in a stress filled environment. The Tech and Dr could not have been more professional and caring. 

Business response:

Thank you for your kind words, Molly! Please give extra love to your pet from us! 

Jeanette Herzmark's profile image
Jeanette Herzmark 
recommend  Recommended
3 years ago

Drs Gray, Gray, Murray and Echevarria all beyond fantastic. Dr. Navarro was the only doctor that was not very nice and didn’t seem to actually care very much, I was in a very emotional place and she didn’t seem to have much empathy towards the whole situation which is kind of strange considering it’s an emergency vet. She switched my dogs medication without even calling to tell me. She told me to put my dog down that day which was different from every other doctor I talked to. Luckily my dog survived and is doing better each... read more

Business response:

Jeanette, thank you for taking the time to recommend us on Facebook! We very much appreciate your feedback and will be sure to forward your thoughts to our Manager. Thank you again for your thoughts, as all suggestions help us to learn and grow. We're very happy to hear that your dog is feeling better. Please give your pup extra love from us. Best wishes! 

Kelci Ganley's profile image
Kelci Ganley 
recommend  Recommended
3 years ago

The staff was absolutely wonderful and took awesome care of my cat 😊 

Business response:

Thank you for the kind words, Kelci! It was our pleasure caring for your sweet cat. Best wishes to you both! 😻 

Lisa Caravella's profile image
Lisa Caravella 
recommend  Recommended
3 years ago

Thank you for taking such good care of Bourbon! I also greatly appreciate the frequent updates / status. Highly recommend! 

Business response:

Thank you for taking the time to leave us a review, Lisa! It was our pleasure caring for your sweet Bourbon. We wish you both the best!! 

Sheila Taylor's profile image
Sheila Taylor 
recommend  Recommended
3 years ago

Excellent drs, and staff. Very prompt, informative, professional, compassionate, and helpful. Hopefully I won’t need another emergency visit, although if I do, I’ll return to EAHCC. 

Business response:

Sheila, thank you for taking the time to leave us a Facebook recommendation! It was our pleasure caring for your pet. Best wishes! 

Ally Huddleston Jones's profile image
Ally Huddleston Jones 
recommend  Recommended
3 years ago

Highly recommend. Fast and attentive 

Business response:

Thank you for the review Ally! Best wishes to you and your pet! 

Jen Bell's profile image
Jen Bell 
recommend  Recommended
3 years ago

Vet and staff were very friendly, wonderful speed and service, clean facility 

Business response:

Thank you for the kind words, Jennifer! We wish you the best! 

Frequently asked questions about Emergency Animal Hospital of Collin County

How is Emergency Animal Hospital of Collin County rated?

Emergency Animal Hospital of Collin County has a 4.1 star rating with 2,825 reviews. 

When is Emergency Animal Hospital of Collin County open?

Emergency Animal Hospital of Collin County is open now. It is open 24/7.