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Endurance Warranty Services
- Auto Repair
- Northbrook, IL
About this business
Location details
400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Complete scam they will look for every reason to not fix my vehicle but constantly took my money for them to want to charge more
Business response:
Hi Mj, we're sorry to hear about your experience and the frustration you've described regarding your coverage. We would like the opportunity to review your concerns and provide clarification around your contract. Please contact us at *********************************** so we can look into this further and assist you directly. Thank you, The Endurance Team
I recently had coverage with Endurance and then I went to another place which wasn't what I thought it was. After my vechicle was in the shop 2 weeks they decided they weren't going to pay , so I had to pay out of pocket. Take my advice and watch what you get. Endurance pays well.
Keep denying claim on cover parts my turbo charger malfunction and they are saying it's the gasket but the malfunction of the turbo charger cause the failure this is the second time they will find any reason not to pay for repairs I been paying this policy almost two years I don't recommend this company to no one plus the guy was very unprofessional on the phone
Business response:
Hi Sess, we're sorry to hear about your experience and understand how frustrating it can be when a claim decision is disputed. We recognize how important clear communication and professionalism are during the claims process. We'd like the opportunity to review your concerns and provide clarification where possible. Please contact us at *************************************************************so we can assist you directly. Sincerely, The Endurance Team
This company has many stipulations on coverages. I had work done on my dodge ram and it cost me ******* of repairs of which endurance did not cove any if it. Claiming not covered parts. I had the work done at a ***** dealer. Endurance would not even cover the diagnostic of repairs needed. I use to have carshield for a jaguar i had and they would cover everything without hesitation covering over ********* of repairs over 5 years. I only went with endurance because they claim to cover more effectively on all parts at a lesser ... read more
Business response:
Hi, *******.We're sorry to hear about your experience and understand how frustrating it can be to face significant repair costs. We'd like the opportunity to review your concerns and provide clarification where possible. Please contact us at *************************************************************so we can assist you directly. Thank you, The Endurance Team
This company does not pay out on claims that are covered under contract. They are under a class action lawsuit for this exact reason. I had the absolute best coverage and I had a repair that 100% was covered under contract and they will not honor warranty. Please don't use them it's a waste of money.
Business response:
Hi, ******.We're sorry to hear about your experience and the concerns you've described regarding your claim. We understand how frustrating this situation has been and would like the opportunity to review your situation directly and address your concerns. Please contact us at *********************************** so we can take a closer look and assist further. Sincerely, The Endurance Team
*********! Company states you can go to any certified mechanic but that is not true. They also are not covering any of the repairs even though the contract states it should be covered. Have been paying over 130 dollars a month for nothing!! I now have to pay almost 1000 dollars for something that is supposed to be covered. This is beyond unacceptable. My husband is disabled and this is our only means of transportation. I am going to be contacting ***** *********************** about this as well as my own attorney.
Business response:
Hi, ********.We're sorry to hear about your experience and understand how stressful unexpected repair costs can be. We recognize how important clear communication and accurate claim reviews are during the repair process. We'd like the opportunity to review your concerns and provide clarification where possible. Please contact us at *********************************** so we can assist you directly. Sincerely, The Endurance Team
I have always been happy with the service, prices, coverage that I received from Endurance. The staff is very friendly and knowledgeable, especially the representative ***** that I spoke with. He was so polite and very knowledgeable, he took his time and explained everything in detail for me. If this world had better salesmen with his attitude it would be a better place.
Business response:
*****, thank you for sharing your kind feedback. We're so glad to hear you've been happy with your service, pricing, and coverage, and that our *** provided such a positive and detailed experience. - Endurance
I cannot believe these lying m.f'rs! They said they'd pay up to $500 for my windshield but then had some b.s. excuse denying my pre-authorized claim **** they only pay for repairs NOT replacement AFTER I sent them a picture of the damage I got the green light to get it fixed. The glass company told me ystrdy, it can't be "repaired" and needs a new glass. Endurance was well aware of this information before I made the appointment to have Atlas come out. Aholes lied to me but I guess I'm so dumb I believed what they told me. No... read more
Business response:
Hi ******, we're very sorry to hear about the experience you've described and understand how upsetting this situation must be. We'd like the opportunity to review your concerns and the details of the claim to provide clarification where possible. Please contact us at *************************************************************so we can assist you directly. Thank you, The Endurance Team
After reviewing their contract within the 30 day period, I wanted to cancel. It is hard to get through to them to do this. I kept getting transferred to another line, which was constantly busy.
Business response:
Hi, ******.We're sorry to hear about your experience and understand how frustrating it can be when youre trying to reach someone regarding cancellation. We'd like the opportunity to review your concerns and assist further. Please contact us at *********************************** so we can help directly. Sincerely, The Endurance Team
Frequently asked questions about Endurance Warranty Services
How is Endurance Warranty Services rated?
Endurance Warranty Services has a 4 star rating with 33,123 reviews.
When is Endurance Warranty Services open?
Endurance Warranty Services is closed now. It will open tomorrow at 8:00 a.m.