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Endurance Warranty Services
- Auto Repair
- Northbrook, IL
About this business
Location details
400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Good evening, when I started with endurance/mepco I was asked if I had any prior problems with my vehicle and I said no because I didnt. Fast forward to April of this year. I had to take my car to the dealer ship because the transmission is starting to go out and endurance denied the repairs to fix the transmission. I was was told from now on endurance will not fix anything to do with the transmission because now there is prior case with the transmission. The thing is there were not anything wrong with my vehicle when I star... read more
Business response:
*****, we're sorry to hear about your experience and the frustration you've described regarding your transmission and coverage. We'd like the opportunity to review your situation directly and address your concerns. Please contact us at *********************************** so we can take a closer look and assist further. Thank you,The Endurance Team
Endurance is a fraud right from the start when you open the brochure it says you cant make a claim until after 30 days and you cant cancel your policy after 30 days
Business response:
Hi, *****. We're sorry to hear about your experience and understand your frustration. Most Endurance protection plans include a 30-day and 1,000-mile waiting period before coverage can be used, and cancellation options vary by contract. We'd like the opportunity to review your situation directly. Please contact us at *********************************** so we can take a closer look. Thank you,The Endurance Team
Representing an auto repair business dealing with warranty companies. It has taken 9 DAYS and still no response on a covered repair. Customer desperately needs vehicle repaired, holiday is upon us and after multiple calls nothing. I will be warning customers not to use this company.
Business response:
Hi, ******. We're sorry to hear about your experience and understand the frustration delays can cause for both repair shops and customers. We'd like the opportunity to review this situation directly and help move things forward. Please contact us at *********************************** so we can take a closer look and assist further. Thank you, The Endurance Team
Do not buy from them. I paid for 3 years and when I finally needed service and work done on the parts that was covered in my plan and I was only supposed to pay the deductible I end up paying over half the cost and they still didnt reimburse for my rental. They had gotten 3600 from me and I could have put that money in a bank to cover my own cost.
Business response:
Hi *********, we're sorry to hear about your experience and the frustration you've described with your repair costs and rental coverage. We'd like the opportunity to review your situation and address your concerns directly. Please contact us at *************************************************************so we can take a closer look. Sincerely,The Endurance Team
Very pushy , I asked to cancel my policy and for 20 min he tried to sell me other plans. My husband had to get on the phone and demand they just cancel. He then became condescending and rude.
Business response:
Hi, Ja. We're sorry to hear about your experience and the difficulty you had while trying to cancel your policy. We understand how frustrating that interaction must have been and would like the opportunity to review your situation directly. Please contact us at *************************************************************so we can take a closer look and help address your concerns.Sincerely, The Endurance Team
This company is completely unreasonable. They ask for unrealistic documentationlike oil change receipts that include your vehicles mileage, which no regular merchant provides.Heres what happened: I took my car in for service, and they requested my last three oil change invoices. I submitted the most recent two, but the oil change from May was done by my son. My contract clearly states that oil changes can be performed by anyone, not just a professional shop.Despite that, they insisted I provide proof that I actually purchase... read more
Business response:
Hi *******, we're sorry to hear about your experience and understand how frustrating this situation has been. We'd like the opportunity to review your situation further and address your concerns directly. Please contact us at *************************************************************so we can take a closer look.Sincerely, The Endurance Team
*****************Sent a letter marked "IMPORTANT - OPEN IMMEDIATELY".S-C-A-M *********** allegedly warned about an increase on my existing vehicle.This is Spam, a Scam and a Fraud.I wish this kind of (false) advertising would be punished by 5 years in prison.
Business response:
Hi ******, we're sorry to hear about your experience and appreciate you bringing this to our attention. We take concerns about unwanted or incorrect mail seriously and would like the opportunity to look into this further. Please contact us at *********************************** so we can review the details and ensure this is addressed. Thank you, The Endurance Team
This company is a complete scam. After I bought my car I got flooded with your warranty is about to expire when I just bought the car brand new. I get about 10 phone calls a day with the extended warranty scam.
Business response:
Hi ********, we're sorry to hear about your experience and appreciate you bringing this to our attention. We take concerns about unwanted calls and misleading communication seriously and would like the opportunity to review this further. Please contact us at *************************************************************so we can look into the details and ensure this is addressed. Sincerely,The Endurance Team
Got a letter talking about Price Increasing on Extend Vehichle Service Plan for a 2025 ***** Odyssey. The only time I owned a ***** was a 2002 ***** Accord and it was scrapped so I feel like this company is trying to scam me.
Business response:
*******, we're sorry to hear about your experience and appreciate you bringing this to our attention. We take concerns about unwanted or incorrect mail seriously and would like the opportunity to look into this further. Please contact us at *********************************** so we can review the details and ensure this is addressed. Thank you,The Endurance Team
Frequently asked questions about Endurance Warranty Services
How is Endurance Warranty Services rated?
Endurance Warranty Services has a 4.1 star rating with 32,905 reviews.
When is Endurance Warranty Services open?
Endurance Warranty Services is closed now. It will open at 8:00 a.m.