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Endurance Warranty Services
- Auto Repair
- Northbrook, IL
About this business
Location details
400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Never BUY FROM THIS COMPANY, the adjusters are the worst, they will sell you roof, but find all the factors to decline you I have been lied time after time, they won't refund you DON'T DO IT. NEVER AGAIN.
Business response:
Hi, ******. We're sorry to hear about your less-than-satisfactory experience. This is not in line with our standards, and we would like to make it right. Please email us at ************************************ and we will be in touch.Thank you, The Endurance Team
This company does not stand by their word. I had a policy that covered the turbo charger. A part of the turbo charger went bad. Without this part the turbo charger doesn't work. I was told because it was an external part of the turbo charger, not internal, it wasn't covered. I told the lady to let me talk to her supervisor as the service manager at the dealership always runs into problems with Endurance. He explained to Endurance that the external part of the turbo charger was in fact part of the turbo charger and that you c... read more
Business response:
****, we're sorry to hear about your experience and the frustration you've described with both your claim and refund process. We would like the opportunity to review your situation and address your concerns directly. Please contact us at *************************************************************so we can take a closer look. Thank you,The Endurance Team
Bought my warranty shortly after I bought my vehicle through a ***** dealership. After my vehicle broke down I took it to the dealership to get repairs done. They kept stalling and dragging their feet because there was "anomalies" in my filing. Apparently the dealership filed for a title long after I bought the car and the warranty. But my bill of sale from the dealership had the right mileage. In the end, the denied my claim. When I called to cancel they asked why? And I told them. The lady from Endurance said, "after revie... read more
Business response:
Hi, ******. We're sorry to hear about your experience and the frustration you've described regarding your claim and cancellation. We'd like the opportunity to review your situation and address your concerns directly. Please contact us at *************************************************************so we can take a closer look.Sincerely,The Endurance Team
The ************* a talk to was professional but the second **** i talk to was not
They deny everything but ******* ******** and ***** are great ????
Business response:
We appreciate your feedback, *******, and are sorry to see that you may not have had the best experience. If you have additional details, we would like to hear more so we may see what we can do to make things right. You may send us an email at *************************************************************.- The Endurance Team
They will do everything they can to decline work. I was traveling broke down with a transmission issue they wont pay to fix it because rhe one service record I couldnt get printed off due to a glitch in the repair shop even though they could see it on carfax they denied my claim.
Business response:
Hi ***, we are sorry to hear about your experience and understand how frustrating that situation must have been, especially while traveling. We'd like the opportunity to review your situation and address your concerns directly. Please contact us at *********************************** so we can take a closer look.Sincerely,The Endurance Team
****************. They won't cover anything. They only out to take your money and finds all excuses not to cover your vehicles in which you are paying for coverage. I would not recommend these guys to cover a bicycle. They do not need to be a warranty company. I suggest that you find another warranty company for better coverage.
Business response:
Hi, Ky. We're sorry to hear about your experience and the frustration you have described with your coverage. We'd like the opportunity to review your situation and address your concerns directly. Please contact us at *************************************************************so we can take a closer look.Sincerely, The Endurance Team
Do not sign up for a plan. The reasons to deny you a claim are so grey that it's easy for them to do so. I decided to get their top plan to cover my 2020 ***** because of all the problems they have. After driving over 1500 miles and going 45 days into the contract, I encountered an issue with my transmission, so I brought it to the shop. They said it's your transmission, but Endurance needs to send someone out. They did and said I had to pay the shop to do a teardown first to decide if they would approve the claim. That's $2... read more
Business response:
****, we are sorry to hear about your experience and the frustration you've described with your claim and cancellation process. We'd like the opportunity to review your situation and address your concerns directly. Please contact us at *************************************************************so we can take a closer look and work toward a resolution.Sincerely,The Endurance Team
Was told everything approved and then was told nothing was approved I had to pay
Business response:
Hi, ******. We're sorry to hear about your experience and the confusion surrounding your claim. We would like the opportunity to review your case and address this directly. Please contact us at *************************************************************so we can take a closer look. Thank you, The Endurance Team
Frequently asked questions about Endurance Warranty Services
How is Endurance Warranty Services rated?
Endurance Warranty Services has a 4.1 star rating with 32,905 reviews.
When is Endurance Warranty Services open?
Endurance Warranty Services is closed now. It will open at 8:00 a.m.