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Endurance Warranty Services
- Auto Repair
- Northbrook, IL
About this business
Location details
400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
The government needs to shut them down. They make sure that they exclude any major problems that the particular model car might have on the contract when you sign up! They are a scam! I had them and when I filed a claim, they denied it! I was able to get all of my premiums back thank god! All they do is take your premiums to advertise for the company because they definitely dont pay claims!
Business response:
Hi ******, were sorry to hear about your experience and the frustration youve described. We take feedback like this seriously and would like the chance to review your situation in more detail. Please reach out to us at *************************************************************so we can further assist you. Thank you,The Endurance Team
HORRIBLE EXPERIENCE WITH ENDURANCE!!! They have DENIED my CLAIM! My contract terms were 30 days/1000 miles. I was told by account manager after the waiting period any ***airs listed in contract will be honored! Also the commercial states similar...No problem with getting ***airs done!! I called ENDURANCE...they setup the toe and appointment with certified ENDURANCE service center to diagnose my vehicle. The service *** spoke with ENDURANCE *** and was asked to do some dangerous additional testing on my vehicle. The *** refus... read more
Business response:
Hi, Ya ****** ******. Were sorry to hear about your experience and understand how frustrating this situation must have been. We value your feedback and would like the opportunity to take a closer look at the details of your claim. Please contact us at *************************************************************so we can assist you further. Thank you,The Endurance Team
Paid for the warranty for over 16 months never used it, filled out the cancellation forms and sent back to the appropriate parties, told me it takes 4 to 6 weeks for a refund , just to wait for a paper check but my payments to them was made with a debit card, endurance is commiting mass fraud,I would not recommend this company to anyone!!!!!!!!
Business response:
Hi *****, were sorry to hear about your experience and the frustration with the refund process. We understand how important it is for cancellations and refunds to be handled clearly and promptly. If youd like us to review the details of your cancellation and refund, please contact us at *************************************************************so we can assist further. Thank you,The Endurance Team
they are crooks they will use every excuse to denial the claim i got their warranty on 2 of my cars and paid them now every time we put a claim its denied this week my daughters car had a bad leak while driving back to school the hose to the water line for the coolant broke and the car could not been driven she called to put a claim they kept her on hold and disconnected her .so she had the dealership fixed the car. when i called them to talk to them they kept saying since we did not authorize the repair we are denying it i ... read more
Business response:
Hi ***, were truly sorry to hear about your experience and the stress this caused. Breakdowns are difficult enough without added frustration. Please contact us at *********************************** so we can look into the situation further. Thank you, The Endurance Team
I have had Endurance warranty for 2 years - never used it until a week ago. August 6, 2025 my 2013 ******* Tuscon 5 speed would not go in gear, leaving me stranded in *********, **. I had my car towed to a shop close by which was ****** Automotive. The shop was familiar with this warranty company, they identified and fixed my problem. An Endurance representative later reached out to say they would not cover the repair/claim. They stated the shop did not get authorization to fix the issue; therefore, they would not pay for re... read more
Business response:
Hi *******, were sorry to hear about the challenges you experienced and the frustration this situation has caused. We understand how stressful it can be to deal with unexpected car issues while away from home, and we take concerns like yours seriously. Please contact us to review the details of your claim again at************** or ************************************ Sincerely, The Endurance Team
I purchased this extended warranty and have tried to use it twice and both claims were denied. I had to replace a turbo wastegate actuator because according to *** and my car it is part of the drivetrain but according to endurance, it is not and they did not cover it. So I requested to have it canceled then they send me a form telling me I have to get it notarized and sent back, but then I ended up with pneumonia and in the hospital and now theyre sending me a bill and telling me that it will still cancel out due to nonpayme... read more
Business response:
Hi *****, were sorry to hear about your experience and the difficulties youve faced with both your claim and cancellation process. We understand how frustrating it can be to deal with vehicle issues while also managing personal challenges. Your feedback is important, and wed like the opportunity to review your situation further. Please contact us at ************************************ Sincerely, The Endurance Team
Their advertisers and affiliates keep sending me spam mail. Of course the unsubscribe button doesn't work
Business response:
*****, were sorry to hear about your frustration and appreciate you bringing this to our attention. Please call us at ************** and an Endurance customer ********************** representative will be happy to assist you with removing you from our mailing lists. Thank you, The Endurance Team
Listen when I said this company talk a good game thats what they do to lower you in but when its time to fix something they are horrible and customer ********************** is horrible and unprofessional the whole time I been having a shouting match and over talking me they denied my transmission claim do not waste your money
Business response:
Hi, *********. Were sorry to hear about your experience and the frustrations you faced with both your claim and customer **********************. We understand how disappointing this must have been for you. If youd like to discuss this further, please reach out to us directly at *********************************** so we can resolve any concerns you may have. Thank you, The Endurance Team
Was a subscriber since 08/2024, In June 2025, my vehicle needed brake repair which Endurance denied payment. In June 2025 I was sent a list of local repair facilities. Out of the 26 listed, 16 facilities were contacted and only 6 work with extended warranty companies. The consensus of the six were that extended warranty companies are difficult to work with and, more than likely, will rarely cover the "entire bill". They all shared their concerns as to the hoops that must be completed, the time on hold with the company and th... read more
Business response:
Hi, were sorry to hear about your experience and the challenges you faced with both claims and cancellation. We understand how frustrating this must have been and appreciate you sharing your perspective. If youd like us to take another look into this situation, please contact us at ************************************ Thank you, The Endurance Team
Frequently asked questions about Endurance Warranty Services
How is Endurance Warranty Services rated?
Endurance Warranty Services has a 4.1 star rating with 32,905 reviews.
When is Endurance Warranty Services open?
Endurance Warranty Services is closed now. It will open at 8:00 a.m.