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Endurance Warranty Services
- Auto Repair
- Northbrook, IL
About this business
Location details
400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
They will NOT approve to have any work done!! Believe me I have deleted with other warranty companies and this place is a joke!! SAVE YOUR MONEY!! You wont get nothing back if you cancel it later like they tell you so dont even try!!!
In April of 2024 I called endurance to evaluate it for a Jeep Wrangler 2015 with 70k miles. .They initial point of contact Mr. ******** was a lovely and cordial person. We decided to move forward with their top service for protection on my daughter's vehicle. .I called back to purchase the service and another *** took the information and created the contract. She was also cordial. .7 months later I called to validate my daughter was on the account as the owner and not I, I recognized she was missing when I visited the app to... read more
Terrible Well greased SCAM MY money lOST as a single female traveler...my car is my 2nd home Bad!I pay lots of $$They end up covering nothing...why there are tiers You don't know but they advertise only the top tier To get that you'd have to have a car less than a year and under 1000 miles They promise and don't perform Still waiting for resolve...waiting with false hope...The more your mileage goes up, the more they win!
Save your money! Put what you would pay them in a savings account fir emergencies! They took 2+ weeks to decide they aren't going to make a coverage decision until after I pay the repairs upfront ($5800) what's the point of insurance if they will decide "after" i fix it. My mechanic said they dod something similar to a customer, after $4800 worth of work, they decided it's not covered. What a load of B.S.
Business response:
Were sorry to hear about your recent claims experience, *******. We truly value your business and want to help or provide additional support. Please email us at *********************************** with your name and coverage plan number, and we will be in touch soon. - The Endurance Team
Worst company i ever dealt with. You pay all this money for coverage of your car just to be told that THEY have the discretion of full or partial payment to cover. Then to go even further, my car was in the shop for weeks waiting on them to let them know what they will cover and now i have to get my car back because they refuse to communicate with the dealership. I called and spoke to them on Wednesday the 15th and was told that they would reach out to the dealership by the end of the day Thursday. Here we are January the 21... read more
Business response:
Kabir, thank you for your feedback. We strive to make every customer experience positive, and were sorry we have not met your expectations. Wed like to see what we can do to make things right as quickly as possible for you. Please email us directly at ************************************ and we will be in touch soon. Thank you, The Endurance Team
They dont honor their contract and the only resolution you have is you have to file in ********. Read the small print on the bottom of last page of the contract
Business response:
Hi, *****. At Endurance, we value your feedback. Please contact us at *********************************** so we can better understand the events that took place and see what we can do to make things right. Thank you, The Endurance Team
I would not recommend this company to anyone. I had 2 policies with this company. Cancel it after a month. Waited 4 to 6 weeks for my *********** to make sure everything was being processed. And then they tell me that one of my policy wasn't processed. So I have to wait another 4 to 6 weeks for my refund. Not very happy with this company
Business response:
*******, we're sorry to hear that you canceled your coverage. Your satisfaction and peace of mind are our top priorities, and we're sorry to learn that we weren't able to meet your expectations. If you'd like to reconsider or if you have any questions in the future, our team is here to assist you. We appreciate your feedback. Sincerely, The Endurance Team
Avoid their services at any cost it's a SCAM I gave them a star since is the only option (but no star). I got my policy when my car had 116 k miles and after 4 months my water pump broke. I took it to the shop and the bill was $4200. They didn't want to repair because I didn't have my coolant flush at 100 k. Something I had no idea I had to do and not either the dealer mentioned it to me.
Business response:
Were sorry to hear your claim didnt go as expected, ******. Our goal is to provide the best protection for your vehicle, and we understand this situation may have caused some stress. If you're willing, please contact us at *********************************** so we can help answer any questions about your coverage. - The Endurance Team
Your staff didn't tell me about the ****** dollars off or the elite benefits! As advertised on your commercials!
Business response:
Thank you for reaching out, ******. We're sorry to hear about your experience regarding our sales and benefit plans. Please call ************** and our customer ********************** team will be able to help you with you concerns. Sincerely, Endurance
Frequently asked questions about Endurance Warranty Services
How is Endurance Warranty Services rated?
Endurance Warranty Services has a 4.1 star rating with 32,905 reviews.
When is Endurance Warranty Services open?
Endurance Warranty Services is closed now. It will open at 8:00 a.m.