Endurance Warranty Services

Elizabeth C 

on BBB

a year ago

Paid for 10 months. Denied first claim. Terrible CS. Cancelled. 

Jody E 

on BBB

a year ago

I purchased a policy on 2/16/22 for 84 months or 125K miles. Purchase price was $4434.00. I called to see how much I would get back if I canceled. First, I was told I couldn't get that information. Then after prying, I was given an amount of $455.77. The policy is 35 months into the agreement and the vehicle went from having 21, 585 to ****** miles (***** used). 10% back for a policy that has isn't even 42% used. Seems wrong to me. 

Janaia W 

on BBB

a year ago

Endurance Car Warranty did not honor my claim after a year of being a customer. The claims adjuster never contacted me as to why my claim was denied, I got a standard call customer ********************** message in the app so unprofessional. A modified car was simply different tire size than the original tires and this lead to further excuses and then wanting me to pay more money as a surcharge to determine if would service my transmission which they would still potentially deny. I disclosed my car problems before purchasing... read more

Venita D 

on BBB

a year ago

I can't believe the positive reviews. I'm wondering did my zip code have anything to do with my denial. Endurance expected the mechanic to make multiple calls. They took a long time to deny my claim and the reason was ridiculous. My claim started in about late January early February. I don't think they officially denied it to about May. Oh I didn't get the official denial because the mechanic refused to go through there laborious process. Only picked that mechanic because he was an approved place. And the most unbelievable c... read more

John S 

on BBB

a year ago

I am extremely disappointed with Endurance Warranty Services, L.L.C. regarding my recent warranty claim for my [vehicle make, model, and year]. Despite meticulously maintaining my vehicle and using premium synthetic oil, which offers superior protection and longevity compared to conventional oil, my claim was denied because my oil changes allegedly did not meet the manufacturers intervals.Endurance failed to recognize that synthetic oil exceeds the manufacturer's standards for engine protection and performance, which is comm... read more

Herkita J 

on BBB

a year ago

I signed up with Endurance Warranty in October. I spoke with an agent named ****** *********. He assured me over and over this specific issue would be covered in the future only to have this same issue occur 3 months later and they denied the claim. ****** lied to me just to get a new customer and take my money. ******** company and I would not recommend to ANYONE. 

Phillip M 

on BBB

a year ago

They are a fraud. When you read whats covered on the engine part of the warranty it covers everything. But then on different page you can find the word carbon. And if theres carbon buildup in your 10 year old car with 160k miles on it . They deny your claim my mechanic is saying it just normal amount the endurance inspector is saying excessive. After doing some research my engine has design flaw that leads to more than normal carbon buildup. So way I see it is they know that a 2.0 turbo in ****** is pronged to more than norm... read more

John R 

on BBB

a year ago

Your company socks.They dont pay up when failures occur on vehicle 

Mitchell E 

on BBB

a year ago

False advertising to the max, all major parts covered? Hardly. Oil pump, not covered, timing chain not covered, radiator not covered, the list goes on. Look somewhere like ox car or others, but run away from endurance!