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Endurance Warranty Services
- Auto Repair
- Northbrook, IL
About this business
Location details
400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Run around on the refund the promise on the sign up process. 30 day money back. Received a Cancelation form. Sent in. Now the claim it was drop , for non payment. I Canceled due to the fact that nobody will take the coverage in my ares of *******
Business response:
*****, were sorry to hear about your experience. We take your concerns seriously, and wed like to look into the matter. Please send us an email at *********************************** with your coverage plan information so we can assist you further. Sincerely, The Endurance Team
Endurance was very slow in repairing my car. It took them about 2-3 weeks to decide they would approve of repair. They insisted on getting the part and it took about 4 weeks to send the wrong part. When they finally sent the right part 3 months had passed and then it was a used part. My car sat at the mechanic 14 weeks for a job the shop told me it would have taken probably less than 2 weeks if they were allowed to order the part. I am a pastor and live in the country near *********** and had to do online services because of... read more
Business response:
******, we're truly sorry to hear about your experience with your claim. Wed love the opportunity to learn more about it and see what we can do to make things right. Please send us an email at ************************************ Thank you, The Endurance Team
Pricing is a little high but your customer ********************** who sold me this warranty I think could have given a better price.
Business response:
**** thanks for the feedback. If you're interested in more information about your pricing, please feel free to send us an email at ************************************ Thank you, The Endurance Team
I believed the representative who sold me the policy, ******* Service Manager informed me that the repair to my transmission (*******) so it would operate properly was denied by endurance because it is, and I'm quoting, "non-critical" Sad state of affairs when these warranty companies can rip off consumers the way they do, and shame on ****** ******* for helping Endurance con people out of their money.
Business response:
******, were sorry to hear about your recent claims experience. We truly value your business and want to help or provide additional support. Please email us at *********************************** with your coverage plan number, and we will be in touch soon. Thank you, The Endurance Team
They denied my claim in which I tried to have them reconsider. They aren't responding. They will not provide me with documentation of what the propose of the denial is. Waste of money! Do not use
Business response:
Hi, ******* Were sorry to hear about your recent claims experience. We truly value your business and want to help or provide additional support. Please email us at *********************************** with coverage plan number, and we will be in touch soon. Thank you, The Endurance Team
Endurance is a scam. I contacted them do to a scam correspondence I received from them. While I was there, I asked for a quote. Since I own a ***** they boosted the rate for coverage by 50 percent with the lie that ***** cars are not dependable vehicles. Stay far away from this fraud company.
Business response:
We appreciate your feedback, Susy If you would like to discuss your experience further, please reach out to us at ************************************ We would love the opportunity to resolve any issues. Thank you, The Endurance Team
I would give them a zero rating if it was an option! the have a claim denied based on wear and tear, i have a recording of an Endurance Representative describing what is covered under a described situation, it is clearly misrepresentation. I paid for 48 months and up to ****** miles; claims will not allow me to discuss with a claims supervisor, when i ask for customer ********************** they transfer me to claims, when i get to claims they tell me they cannot transfer calls. Their website states you can cancel with a ful... read more
Business response:
*****, were sorry to hear about your less-than-satisfactory experience. This is not in line with our standards, and we would like to make it right. Please email us at *********************************** with these details of your situation and contact information, and we will be in touch. Thank you, The Endurance Team
Endurance denied every single claim that was submitted. I cancelled the policy and was told that in order to get my money refunded I would need to get their form notarized.
Business response:
*****, thank you for your feedback. We strive to make every customer experience positive, and were sorry we have not met your expectations. Wed like to see what we can do to make things right as quickly as possible for you. Please email us directly at ************************************ and we will be in touch soon. Thank you, The Endurance Team
Time and time again I get a barrage of emails from this company sometimes 10 a day all marked as spam. Called the corporate after posting a bad review and the manager called me back told me if I didnt remove the bad review they would continue to text and email me
Frequently asked questions about Endurance Warranty Services
How is Endurance Warranty Services rated?
Endurance Warranty Services has a 4.1 star rating with 32,920 reviews.
When is Endurance Warranty Services open?
Endurance Warranty Services is closed now. It will open tomorrow at 8:00 a.m.