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Endurance Warranty Services
- Auto Repair
- Northbrook, IL
About this business
Location details
400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
*******. Dont buy. They cover NOTHING not even a water pump.
Business response:
Hi ******, were sorry to hear about your experience. Wed like to learn more about it and see what we can do to make things right. Please send us an email at ************************************ Thank you, The Endurance Team
Stay away from them. I bought a used car in June and got the warranty in August. My axles got messed up in October took it to the dealership and they said the transmission is bad. Okay so send everything to endurance and they had a guy come out to the shop to guarantee there was issues. After that they wanted the mechanic to take apart the transmissions to veryfy what was the issue but the thing is the perso. That they had sended had said it was bad from the beggining. Now they wont cover anything because the mechanic refuse... read more
Business response:
***, we would like to apologize for your recent experience. We pride ourselves on our customer ********************** and high-quality standards. We would like to make things right. Please email *********************************** with these details and your coverage plan information, and we will be in touch soon. - Endurance
Negative zero out of 100 !!! We had two policies with company. Try to get coverages for our trucks two time but they wouldn't pay for either truck. I would never use this company again waste of money wouldn't work with us at all.
Business response:
*****, were sorry to hear about your experience. We take your concerns seriously, and wed like to look into the matter. Please send us an email at *********************************** with your coverage plan information so we can assist you further. Sincerely, The Endurance Team
Warning: Beware of Endurance Warranty and Protect Yourself I regret ever trusting Endurance Warranty. My family warned me about their contracts filled with clever loopholes designed to avoid payouts, and now I see exactly what they meant. Heres what they dont tell you upfront: they work with a company called ************* Credit, an external claims adjuster whos there to deflect blame and ensure Endurance pays as little as possible. The fine print is intentionally misleading, using phrases like parts may be new, rebuilt, or ... read more
Business response:
***, we regret to hear that your experience didn't meet expectations. Wed like to see what we can do to make things right. Please email *********************************** with these details and your coverage plan information, and we will be in touch soon. Thank you, The Endurance Team
Endurance Mepco is a total scam I was told that my insurance will cover from bumper to bumper by an agent Name *** . Every place that I went to get my car fix they told me its a very bad warranty they tend not to want pay for your claims I literally had to pay out of pocket to fix my car .And after paying $1,2577.77 for a total of 9 months for a warranty that I cant use when I decide to cut ties with them they gave me a refund of only $480,82 for absolutely no service . Its unbelievable its the classic bait and switch. They ... read more
Business response:
*****, we're sorry to hear about your negative experience. We have high expectations at Endurance and would love the opportunity to improve. Please get in touch with us at ************************************ and we will see what we can do to make this right. Thank you, The Endurance Team
Absolutely the worst experience I've ever had. From the moment I called for a quote, telephone salesperson continued with their high pressure sales pitch. I was told in order to lock in my one time offer of a discounted plan I had to purchase that day, but could cancel within the allotted time. I attempted to cancel my warranty after receiving an email from Endurance after purchasing a better plan outright from the dealer when purchasing the vehicle, but never received a response. Honestly, I didn't ever expect to receive a ... read more
Business response:
******, we're sorry to hear about your frustration. To receive an update on your refund, please call our customer ********************** team at **************. You can also email *********************************** with your contact information and we'll be in touch. Thank you, The Endurance Team
I've been a customer since January 2023. I asked them if anything happens to my car will it be cover. the person said yes. This is the initial contact with endurance. I have secure plus and needed a water pump replacement and it clearly shows water pump is under their ********** they denied my claim. I am very upset with the company. I called endurance and their explanation was the battery barrier was not covered. When I made a contract with endurance I asked them will everything under the hood will be cover and they said ye... read more
Business response:
*****, we understand how a denied claim can cause stress, and were here to help. Please contact *********************************** with your coverage plan number. We can review the situation together and find the best way to assist you moving forward. Thank you, The Endurance Team
The adjuster did not accept my claim for oversized tires. My warranty was elite level bumper to bumper and my contract stated I have lift kit and oversized tires. This company is not holding up their end of contract. When I canceled they said I may get prorated refund, I only had them 3 months. Hopefully they give all my money back or I will take them to small claims. This is ridiculous how much we spend on things and businesses continue to take advantage of us, less than honest is a *****! They get one star because I had to... read more
Business response:
******, were sorry to hear your claim didnt go as expected. Our goal is to provide the best protection for your vehicle, and we understand this situation may have caused some stress. If you're willing, please contact us at *********************************** so we can help answer any questions about your coverage. Sincerely, The Endurance Team
Ive reached out to Endurance Warranty for a while now and Ive been trying to receive my Full Refund since Aug. 19th. Since they couldnt cover my 2016 Infiniti. Theyve passed me from person to person for Over 3 months!!!! No one will contact me personally to resolve my issue and return my Full Refund to me!! This is VERY POOR BUSINESS!!! If I dont hear from them soon Ill be reaching out to the different News Channels. IM VERYYYYYYY FRUSTRATED!!!!
Business response:
*******, thank you for sharing your concerns. To receive an update on your refund, please call our customer ********************** team at **************. You can also email us at *********************************** with these details and contact information, and we will be in touch. Thank you, The Endurance Team
Frequently asked questions about Endurance Warranty Services
How is Endurance Warranty Services rated?
Endurance Warranty Services has a 4.1 star rating with 32,920 reviews.
When is Endurance Warranty Services open?
Endurance Warranty Services is closed now. It will open tomorrow at 8:00 a.m.