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Epos Now - USA
- Software company
- Orlando, FL
About this business
Location details
The Chase Plaza, South Tower, Suite 2010, 189 S. Orange Avenue, Orlando, FL, 32801, United States
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"no response from sales after i bought the system and when i tried to reach out to costumer team " Pros: no response from sales no response from customer care team I spend almost 4 hours Cons: lots of feature missing for the pizza store Overall: I never gonna buy
"Buyer Beware!!" Pros: Friendly Customer Service Staff. Albeit their hands are tied they can do nothing to help you! Cons: Buyer Beware Epos Now WILL SCAM YOU!! I was warned by others and because of the price-point of their system I did not listen! Please don't make the same mistakes I've made! I started by filling out a simple general interest in POS systems on Instagram and Epos aggressively stayed after me. Their sales staff are high pressure! I explained from the outset that my business was still under construction and I... read more
"Worst customer service ever" Pros: Nothing I liked about this product, its a nightmare Cons: Rude customer service, does not listen and does not understand, and wont be accountable for what was initially promised by their employees and says he left so we are not responsible. Overall: The system is dead slow when we asked for help they could not do any help, and when we wanted to cancel they asked for a sum that we dont even pay even if we dont use it. Customer service is very rude, wont listen to what we say but just reads ... read more
"Dreadful support of a non functioning system" Pros: Not Much to define it above anything else in a crowded marketplace of average solutions. Cons: With over 30 years in the Epos industry, both supply and executive user, Brought in to effect the conversion and integration of accounting systems for existing Eposnow solution. On representation of links to Xero and with other systems integrated elsewhere to the platform in the business all attempts to link were painful. !st line support were unable to fix and any higher support... read more
"If in Australia and in hospitality - do not buy this system" Pros: Ease of implementation Inexpensive Reporting Apparent integration to existing banking systems Cons: The support is only in QLD business hours. The integration with banking systems is not with Australian banks only Tyro. This software is only for retail businesses, and would be good; is not for hospitality venues - receipts are restrictive and are not set out for hospitality and the kitchen dockets are complicated and difficult to read. Overall: Although the ... read more
"Don’t Trust EposNow" Pros: Nothing it wouldn’t work for my business Cons: It whole system was a con! Don’t invest in it! Sales person said it would work for my business and it doesn’t complete waste of time! Overall: Horrible! Frustrating and letdown!
"Try ICR Touch instead" Pros: The software is the type of thing you do require for your business. However! The software isn't the issue. Cons: Epos Now in my opinion and business dealings with them have shown them to engage in bad business practice. Overall: No problems were solved by Epos Now, they only created them.
"Misled by Salesman" Pros: Relative ease of use, full set up for retail solutions for what I needed. Cons: Shortly after ordering computer hardware from them, I recieved an email stating that I would have to sign up with their debit partner or have additional monthly costs. I clearly asked the salesman if there were any additional costs and was told no. I did say I would look at their payment processing partner but after seeing reviews I decided against them. After receiving the email, I contacted the a rep and said he would... read more
"Never buy EPOS and don't bother buying if you are in Canada" Pros: I hate the system. We add inventory and the system will not pick items when customers are standing in line. Not only this is irritating, it becomes embarrassing also. Cons: Everything. The screen will not work if sunlight is coming on the screen or even nearby. In Canada, I can't add certain taxes and fees. I can't get a detailed end of day report that separates my sales types by-products. Lottery redemption is a huge task and customers complain of wait time... read more
Frequently asked questions about Epos Now - USA
How is Epos Now - USA rated?
Epos Now - USA has a 3.9 star rating with 2,332 reviews.
When is Epos Now - USA open?
Epos Now - USA is open now. It is open 24/7.