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Extra Credit Union - Warren, MI

4.9
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About this business

Extra Credit Union is known for its heart to serve through offering help, guidance, counsel, and programs for the entire community. As the only credit union in Southeast Michigan to offer a certified K-12 financial curriculum, we provide hands-on learning, financial fundamentals and customized services to help students make good financial decisions now and create a brighter financial future. We support our teachers with many different opportunities, as well. Your membership helps support these essential school programs. We... read more

Location details

6611 Chicago Rd, Warren, MI, 48092, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed11:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.9475 reviews
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dominique h.'s profile image
dominique h. 
on Birdeye

8 months ago

I’m always satisfied when I deal with Michael Carr his service is great through the entire process he make it happen every time thank you again 

Business response:

Thank you for taking the time to provide us with your feedback, Dominique! We truly appreciate your positive review and are thrilled to hear that Michael Carr consistently provides you with excellent service. We will make sure to pass along your kind words to him. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us at (877) 638-7628. We are here to make your experience with Extra Credit Union as great as possible. Thank you again for choosing Extra Credit Union!  

Joyce H.'s profile image
Joyce H. 
on Birdeye

8 months ago

Mike Carr has been our representative since we joined. He is the best of the best. He is patient with me because I am not tech savvy. He is through, shows me options and sees everything through to completion. 

Business response:

Thank you for taking the time to leave us such a positive review, Joyce! We are thrilled to hear that Mike Carr has been providing excellent customer service and support since you joined Extra Credit Union. It's wonderful to know that Mike's patience and expertise have helped to make your banking experience with us a smooth one. We appreciate your kind words about his thoroughness and dedication to ensuring that all options are presented to you. We value your membership and look forward to serving you in the future. 

Rebecca B.'s profile image
Rebecca B. 
on Birdeye

9 months ago

Lisa stateler was amazing. She answered all my questions and was extremely prompt. Thank you for all the help. 

Business response:

Hi, Rebecca. We are thrilled to learn that you had a positive experience with us, and with Lisa in particular! We're so glad to help you, please let us know if there is anything else you need! 

sharon f.'s profile image
sharon f. 
on Birdeye

9 months ago

I highly recommend Michael carr. He goes above and beyond 

Business response:

Hi, Sharon. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Sherry A.'s profile image
Sherry A. 
on Birdeye

a year ago

Every single contact I've had with Extra Credit Union has been a positive one. Their customer service is amazing! 

Business response:

Hi, Sherry. Thank you so much for leaving us a stellar review! 

Taylor C.'s profile image
Taylor C. 
on Birdeye

a year ago

If I could thank Katelyn Gadzinski a million times, I would. She communicates so well and is super friendly, helpful and patient. Truly went above and beyond my expectations and genuinely cares about her clients. So thank you times a MILLION, Katelyn! You made my experience amazing!  

Business response:

Hi, Taylor. We are thrilled to learn that you had a positive experience with us!  

Billestine D.'s profile image
Billestine D. 
on Birdeye

a year ago

Very helpful and they have millions to loan. Billestine 

Business response:

Hi, Billestine. We appreciate the kind words and are glad we could provide you with a positive experience! 

Stephen Y.'s profile image
Stephen Y. 
on Birdeye

a year ago

My experience with Beverly Fox and Stephanie Cardillo was absolutely amazing. As opposed to your every day Bank, they actually care about there customers. I feel they take people’s situations on a case by case basis not just another $ for their institution. 

Business response:

Hi, Stephen. Your feedback is highly appreciated. Thank you for the review! 

Robert M.'s profile image
Robert M. 
on Birdeye

a year ago

Everything went very smooth,from loan application to the closing. I would like to thank Connie for all her help in making this as easy as possible.  

Business response:

Hi, Robert. Your feedback is highly appreciated. Thank you for the review! 

Frequently asked questions about Extra Credit Union

How is Extra Credit Union rated?

Extra Credit Union has a 4.9 star rating with 475 reviews. 

When is Extra Credit Union open?

Extra Credit Union is closed now. It will open on Monday at 9:00 a.m. 

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