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Extra Credit Union
- Credit Unions
- Warren, MI
About this business
Extra Credit Union is known for its heart to serve through offering help, guidance, counsel, and programs for the entire community. As the only credit union in Southeast Michigan to offer a certified K-12 financial curriculum, we provide hands-on learning, financial fundamentals and customized services to help students make good financial decisions now and create a brighter financial future. We support our teachers with many different opportunities, as well. Your membership helps support these essential school programs. We... read more
Location details
6611 Chicago Rd, Warren, MI, 48092, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 11:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a very stressful and unique situation with my home refinance. After being told by numerous banks (even my own bank, where I WAS a customer for years) that I was not eligible for a loan, I was referred to Extra Credit Union by a co-worker. On a wing and a prayer I went in, from the moment I was greeted at the front desk I knew I was in the right place. I can not thank Diane Scott enough for her personal attention to my matter, exceptional correspondence and help with every step. I feel like I spoke with Diane in on... read more
Business response:
Hi, Renee. We are thrilled to learn that you had a positive experience with us!
This morning I went to Extra Credit Union to sign for an auto loan where I met with Stephanie Cardillo, the closer, who walked me through the process. She put me at ease and explained each document carefully, yet I didn’t feel rushed, and Stephanie had the whole transaction completed in no time. She is so proficient, personable, and professional that I enjoyed working with her. I believe others will, too. I hope that Extra Credit Union rewards her excellent customer service.
Business response:
Hi, Lilly. Thanks for taking the time to share your positive experience. We truly appreciate it!
Again Michael Carr has gone above and beyond. You are amazing always stepping up and helping us. It should say Michael Carr Extra Credit Union! Thank you so much The Hess family 👪 ❤️
Business response:
Hi, Jackie. Thank you so much for leaving us a stellar review!
Recently completed a used car loan application with Jamie M. as my member relationship specialist and she was fantastic! Communication was great throughout the entire process and feel very blessed to have worked with her. Great job Jamie!
Business response:
Hi, Christopher. We are thrilled to learn that you had a positive experience with us!
Always love working with Extra CU!!!! They provide the best customer service and huge shoutout to Jamie over there for making the process Super Easy and Comfortable.
Business response:
Hi, Jose. Thank you so much for leaving us a stellar review!
All I can say is wow.. I opened a new account . I met Lynda Davis who went above and beyond the call of duty Not only is this credit union lower on rates they actually call you on the phone if you send them an email with a question. The banks dont do that-- Highly recommend this credit union.. Fast easy extremely friendly
Business response:
Thank you so much for your kind words, Joyce. We really appreciate you taking the time out to share your experience with us. Please let us know if you need anything! We're happy to help!
Always kind and goes above and beyond for their clients!
Business response:
Hi, Nicole. We appreciate the kind words and are glad we could provide you with a positive experience!
I love this credit union. Connie is always helpful, accurate and fast. She recommends ways to help you overall not just what you called in for. She has helped my husband raise his credit score from a 454 when he joined the credit union to now a 691.... he listens to her more than he listens to me! But her methods have been proven to work. We will forever be members
Business response:
And we love you, Lauren! Thank you for taking the time to leave this great feedback. We are so glad that one of our awesome team members were able to help you and your husband! That makes us so happy! We will pass this feedback along to Connie. Please let us know if there is anything else you need--we're happy to help!
Jamie in Lending is always professional, understanding and a joy to work with. She always takes care of me and provides me with tangible and viable credit score increase solutions.
Business response:
Hello, A ... thank you for taking the time to leave your feedback about Jamie! We are glad you have found your experience with her to be a great one! We will pass your feedback along to her, as well. Please let us know if there is anything else you need--we are happy to help!
Frequently asked questions about Extra Credit Union
How is Extra Credit Union rated?
Extra Credit Union has a 4.9 star rating with 464 reviews.
When is Extra Credit Union open?
Extra Credit Union is closed now. It will open on Monday at 9:00 a.m.