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Extra Credit Union - Warren, MI

4.9
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About this business

Extra Credit Union is known for its heart to serve through offering help, guidance, counsel, and programs for the entire community. As the only credit union in Southeast Michigan to offer a certified K-12 financial curriculum, we provide hands-on learning, financial fundamentals and customized services to help students make good financial decisions now and create a brighter financial future. We support our teachers with many different opportunities, as well. Your membership helps support these essential school programs. We... read more

Location details

6611 Chicago Rd, Warren, MI, 48092, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed11:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.9475 reviews
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Joyce B.'s profile image
Joyce B. 
on Birdeye

2 years ago

All I can say is wow.. I opened a new account . I met Lynda Davis who went above and beyond the call of duty Not only is this credit union lower on rates they actually call you on the phone if you send them an email with a question. The banks dont do that-- Highly recommend this credit union.. Fast easy extremely friendly 

Business response:

Thank you so much for your kind words, Joyce. We really appreciate you taking the time out to share your experience with us. Please let us know if you need anything! We're happy to help! 

Nicole R.'s profile image
Nicole R. 
on Birdeye

2 years ago

Always kind and goes above and beyond for their clients! 

Business response:

Hi, Nicole. We appreciate the kind words and are glad we could provide you with a positive experience! 

Lauren N.'s profile image
Lauren N. 
on Birdeye

2 years ago

I love this credit union. Connie is always helpful, accurate and fast. She recommends ways to help you overall not just what you called in for. She has helped my husband raise his credit score from a 454 when he joined the credit union to now a 691.... he listens to her more than he listens to me! But her methods have been proven to work. We will forever be members  

Business response:

And we love you, Lauren! Thank you for taking the time to leave this great feedback. We are so glad that one of our awesome team members were able to help you and your husband! That makes us so happy! We will pass this feedback along to Connie. Please let us know if there is anything else you need--we're happy to help! 

a j.'s profile image
a j. 
on Birdeye

2 years ago

Jamie in Lending is always professional, understanding and a joy to work with. She always takes care of me and provides me with tangible and viable credit score increase solutions. 

Business response:

Hello, A ... thank you for taking the time to leave your feedback about Jamie! We are glad you have found your experience with her to be a great one! We will pass your feedback along to her, as well. Please let us know if there is anything else you need--we are happy to help! 

Staleana T.'s profile image
Staleana T. 
on Birdeye

2 years ago

I have to say that Jamie McCollum is absolutely amazinggggg! I wouldn't have changed anything about our experience with her. She was so quick, knowledgeable, relatable, kind, helpful, driven, hard working, and so much more. She was not pushy whatsoever and either answered either our call or email within a very short period of time. There is not enough space for me to explain how amazing she is/was and how quick. She made our dreams 🤩 come true just in time for Father's Day. Thank you so much Jamie and the whole team at ECU.... read more

Business response:

Thank you for this great review, Staleana! We think Jamie is awesome, too! We are so glad you had a great experience. Please let us know if there is anything else you need--we're here to help! 

Stephanie A.'s profile image
Stephanie A. 
on Birdeye

3 years ago

ok it is cool 

Business response:

Hi Stephanie, thanks for taking the time to leave this 5-start review! We think you are cool, too! Thanks for your membership. Please let us know if there's anything you need--we're here to help! 

Angela L.'s profile image
Angela L. 
on Birdeye

3 years ago

My specialist Jamie McCollum is AMAZING. She is assisting me on my path to HOME OWNERSHIP!!!!! It may be a small task for some, but for me this will mean the WORLD for me and my family.  

Business response:

Hello, Angela! Thank you for taking the time to leave this great feedback! We think Jamie is amazing and we're glad you think so, too! We can't wait to see you getting those keys to your own home in the near future! Good luck and let us know how we can continue to help you reach your financial goals. 

charles m.'s profile image
charles m. 
on Birdeye

4 years ago

My Third loan in the last 4 years through Extra Credit Union, and it was such a pleasurable experience once again. Jamie McCollum was so helpful, and a pleasure through the entire process. I highly recommend! 

Business response:

Hello Charles, thank you for the taking the time to share your positive experience with Extra Credit Union. We appreciate your loyalty! We are happy that Jamie was a pleasure to work with on your current loan. 

Courtney M.'s profile image
Courtney M. 
on Birdeye

4 years ago

Once again Connie Brandt knocked it out of the park. I returned to Connie with a very time sensitive veterinary matter in hopes she could help me out. In a matter of about 7 lightning fast hours, Connie was able to lock everything down and get me the assistance I needed to have my 4 legged friend taken care of on an emergency issue. Connie is relatable, personable, and professional. Her willingness to go above and beyond has strengthened my loyalty to Extra Credit Union. I joined ECU as a naive clueless high school student a... read more

Business response:

Hi Courtney M., thank you for your feedback. We appreciate your loyalty and hope that your 4 legged friend is okay. 

Frequently asked questions about Extra Credit Union

How is Extra Credit Union rated?

Extra Credit Union has a 4.9 star rating with 475 reviews. 

When is Extra Credit Union open?

Extra Credit Union is open now. It will close at 5:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com