Extra Credit Union is known for its heart to serve through offering help, guidance, counsel, and programs for the entire community. As the only credit union in Southeast Michigan to offer a certified K-12 financial curriculum, we provide hands-on learning, financial fundamentals and customized services to help students make good financial decisions now and create a brighter financial future. We support our teachers with many different opportunities, as well. Your membership helps support these essential school programs. We honor our roots in the educational sector in Macomb County, which is why we’re known as “Extra Credit Union” {get it? “Extra Credit” and “Credit Union”? We’re pretty wit

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4.9

★★

249 reviews

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Reviews(97)

Google Reviews(152)

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Lauren N. on Birdeye

★★

a year ago

I love this credit union. Connie is always helpful, accurate and fast. She recommends ways to help you overall not just what you called in for. She has helped my husband raise his credit score from a 454 when he joined the credit union to now a 691.... he listens to her more than he listens to me! But her methods have been proven to work. We will forever be members

Business Response:

And we love you, Lauren! Thank you for taking the time to leave this great feedback. We are so glad that one of our awesome team members were able to help you and your husband! That makes us so happy! We will pass this feedback along to Connie. Please let us know if there is anything else you need--we're happy to help!

a j. on Birdeye

★★

a year ago

Jamie in Lending is always professional, understanding and a joy to work with. She always takes care of me and provides me with tangible and viable credit score increase solutions.

Business Response:

Hello, A ... thank you for taking the time to leave your feedback about Jamie! We are glad you have found your experience with her to be a great one! We will pass your feedback along to her, as well. Please let us know if there is anything else you need--we are happy to help!

Staleana T. review for Extra Credit Union

Staleana T. on Birdeye

★★

2 years ago

I have to say that Jamie McCollum is absolutely amazinggggg! I wouldn't have changed anything about our experience with her. She was so quick, knowledgeable, relatable, kind, helpful, driven, hard working, and so much more. She was not pushy whatsoever and either answered either our call or email within a very short period of time. There is not enough space for me to explain how amazing she is/was and how quick. She made our dreams 🤩 come true just in time for Father's Day. Thank you so much Jamie and the whole team at ECU.

Business Response:

Thank you for this great review, Staleana! We think Jamie is awesome, too! We are so glad you had a great experience. Please let us know if there is anything else you need--we're here to help!

Stephanie A. on Birdeye

★★

2 years ago

ok it is cool

Business Response:

Hi Stephanie, thanks for taking the time to leave this 5-start review! We think you are cool, too! Thanks for your membership. Please let us know if there's anything you need--we're here to help!

Colleen Thomas-Schram review for Extra Credit Union

Colleen Thomas-Schram on Facebook

2 years ago

Just want to let you no that Lacey is awesome. She has gone above & beyond for me & my teenagers several times to help us. I highly recommend her & your credit union to anyone that is looking to open a new account or make any changes. Thank you Lacey for all of your hard work!💵

Business Response:

Thank you for leaving this great feedback! We will be sure to share this with Lacey and our staff! Please let us know if you need anything—we are here to help!

Angela L. on Birdeye

★★

2 years ago

My specialist Jamie McCollum is AMAZING. She is assisting me on my path to HOME OWNERSHIP!!!!! It may be a small task for some, but for me this will mean the WORLD for me and my family.

Business Response:

Hello, Angela! Thank you for taking the time to leave this great feedback! We think Jamie is amazing and we're glad you think so, too! We can't wait to see you getting those keys to your own home in the near future! Good luck and let us know how we can continue to help you reach your financial goals.

Donald Glefke review for Extra Credit Union

Donald Glefke on Facebook

3 years ago

excellent service,, best rates,great employesl

Business Response:

Thank you for this positive feedback, Donald! We are so glad you've had a great experience at Extra Credit Union. Please let us know if you need anything, we're here to help!

Vince Gibson review for Extra Credit Union

Vince Gibson on Facebook

3 years ago

Thank you ECU for being there to help with my work from home equipment needs. Once this crisis is over, the people will remember the businesses that were there to help and those who weren't. Number one credit union in my book!

Business Response:

Thank you for your positive feedback, Vince! We're glad to help--please let us know if you need anything else!

Deja Bowser review for Extra Credit Union

Deja Bowser on Facebook

3 years ago

***Real 5 star review*** I have been with Extra for a little over 2 years now and I’ve had auto and personal loans there and I must say, my experience has always been great. I had struggle credit and Extra gave me a chance to build my credit and it’s gone up almost 100 points since I’ve been with them. I also stayed because of the great customer service I get especially from Valerie K. She is AMAZING and is always going out of her way to make sure things go as smooth as possible and helps to get the best rate possible. She is always on her A-Game and knows what she’s doing. Give her a raise!!!!!!

Business Response:

Thank you so much for this great feedback, Deja! We are so glad we have been able to help you. Please let us know if there is anything more we can help you with!