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Extra Credit Union

4.9
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About this business

Extra Credit Union is known for its heart to serve through offering help, guidance, counsel, and programs for the entire community. As the only credit union in Southeast Michigan to offer a certified K-12 financial curriculum, we provide hands-on learning, financial fundamentals and customized services to help students make good financial decisions now and create a brighter financial future. We support our teachers with many different opportunities, as well. Your membership helps support these essential school programs. We... read more

Location details

6611 Chicago Rd, Warren, MI, 48092, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed11:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.9373 reviews
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53 reviews have no rating
Walter H.'s profile image
Walter H. 
on Birdeye

2 months ago

Pamela LeClair provided an exceptional experience when providing assistance with a car loan. Her friendly demeanor, professionalism, and work ethic was refreshing. She is an excellent representative of Extra Credit Union’s commitment to excellence in customer service. I have been with Extra for over 30 years, and was very happy with my experience with Ms. LeClair! 

Business response:

Hi, Walter. We are thrilled to learn that you had a positive experience with us! Thank you for taking the time to leave your feedback about your experience with ECU and with Pamela in particular! And thank you for your longstanding membership! Please let us know if there is anything else you need--we're happy to help! 

Anthony S.'s profile image
Anthony S. 
on Birdeye

2 months ago

Excellent great customer care 

Business response:

Hi, Anthony. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Andrew K.'s profile image
Andrew K. 
on Birdeye

2 months ago

Michael Carr is great and the reason I say that is because he has patience. This is the second time Michael has waited on me and both times he has been great. Michael showed patience and understanding with the questions i asked and made sure I understood everything. When i left i was sure i made some good choices and felt confident in myself. 

Business response:

Thank you so much for your kind words, Andrew. We really appreciate you taking the time out to share your experience with us. 

Mary J.'s profile image
Mary J. 
on Birdeye

2 months ago

Michael is a great employee and always take great care of me for the last 6 year Thank you so much. 

Business response:

Hi, Mary. We appreciate the kind words and are glad we could provide you with a positive experience! 

Blake P.'s profile image
Blake P. 
on Birdeye

2 months ago

Everyone was very helpful from the moment I walked in I was here to talk with someone to see if I could receive some assistance and they did that and more I would highly recommend extra credit union to everyone 

Business response:

Hello, Blake! Thank you so much for taking the time to share your positive experience with Extra Credit Union. We are thrilled to hear that our team was helpful and went above and beyond to assist you. Your recommendation means the world to us! If you ever need any further assistance or have any questions, please don't hesitate to reach out to us at (877) 638-7628. We are always here to help. Thank you again for choosing Extra Credit Union! 

Madison B.'s profile image
Madison B. 
on Birdeye

3 months ago

Jamie was amazing as always. So kind and pleasant to talk to and answers all my questions . 

Business response:

Hi, Madison. Thank you so much for leaving us a stellar review! 

Daniel S.'s profile image
Daniel S. 
on Birdeye

3 months ago

My auto loan was amazing! The process was thorough @ easy with excellent rates that were beyond my expectations. Lynda was very professional and an outstanding representative of Extra Credit Union. 

Business response:

Hi, Daniel. We are thrilled to learn that you had a positive experience with us!  

Dennis B.'s profile image
Dennis B. 
on Birdeye

3 months ago

The process was easy and fast. 

Business response:

Hi, Dennis. Thanks for taking the time to share your positive experience. We truly appreciate it! 

George E.'s profile image
George E. 
on Birdeye

3 months ago

Excellent service by Connie and the team at Extra Credit Union! 

Business response:

Thank you so much for your kind words, George. We really appreciate you taking the time out to share your great experience with us. 

Frequently asked questions about Extra Credit Union

How is Extra Credit Union rated?

Extra Credit Union has a 4.9 star rating with 373 reviews. 

When is Extra Credit Union open?

Extra Credit Union is closed now. It will open on Monday at 9:00 a.m.