Extra Credit Union reviews | Auto Loan Providers at 6611 Chicago Rd - Warren MI

Extra Credit Union

4.8

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143 reviews

|Finance|Warren, MI 48092

6611 Chicago Rd, Warren, MI 48092

http://www.extracreditunion.org/

Auto Loan Providers, Credit Unions, Financial Services

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About

Our early beginnings A small group of educators with $856 in assets founded Extra Credit Union in 1954. They actually worked in an unused high school classroom. Through a commitment to education, community, and service, ECU grew, and today, has more than 19,000 members, with some $200 million in assets. Serving the community Extra Credit Union is known for its heart to serve through offering help, guidance, counsel, and programs for the entire community. We operate two full-service branches, which includes our state-of-the-art headquarters in Warren and our Sterling Heights branch location. We honor our roots in the educational sector in Macomb County, that’s why we’re known as “Extra Cr

4.8

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143 reviews

5★119

4★13

3★4

2★0

1★1

6 reviews have no rating

84 Reviews4.8Facebook
39 Reviews4.9Google
18 Reviews4.7Smart Link Solutions

Google Reviews(39)

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Julia Mason on Facebook

5 days ago

I joined Extra Credit Union about 2 years ago and I must say I’m sad I didn’t know about them sooner! This place has truly changed my life whether they realize it or not. Lisa S. in the lending dept is absolutely amazing. She goes above and beyond and it really makes me feel like a valued customer. Here I feel treated like a person, not a number. I’ve worked at bank for 10 years now and Extra Credit Union has more of my business than my workplace. Soon they’ll have it all, maybe I’ll even apply here lol😊 Great job guys, keep it up!

Christina Hein Foraker on Facebook

a month ago

They absolutely go above and beyond here to help their customers. Because they're part of the community, they treat you like family. Love them!

Business Response:

Hello, Christina! Thank you for taking the time to leave your feedback! We are glad to hear you "love" us! We love you, too! Please let us know if you need anything--we're here to help! Thank you for your membership!

Josh James McCleary on Facebook

3 months ago

katelyn gadzinski is the best! thanks!!!

Business Response:

Thanks for the great feedback, Josh! We'll pass it along! Please let us know if you need anything! We're here to help!

Destiny Michelle on Facebook

4 months ago

They were able to help me when my CU couldn’t. And when I needed their help again they gave me same day results. I LOVE ECU, Connie, and the rest of the staff. Thank you for being there for me you guys!! Beyond excellent customer service, very professional and personable, quick and efficient. I recommend them to everyone.

Business Response:

Thank you for the wonderful feedback, Destiny! We appreciate your membership and we are so glad we were able to help you!! Please let us know if you need anything else! We're here to help!

Melody P. on Smart Link Solutions

★★

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10 months ago

Extracreditunion is awesome

Business Response:

We think you're awesome, too, Melody! Thank you for your membership! Let us know if you need anything!

Lyna Gardner on Facebook

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a year ago

Everyone is nice and sweet and they have free coffee SMILE �

Business Response:

Thanks for the great feedback, Lyna! We're glad you find our member service to be pleasant :) Thank you for being a member--we welcome you for a cup of coffee and smile any time :)

Kimberly F. on Smart Link Solutions

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a year ago

We have been members for about 4 years and we love them. Whenever we need assistance we get good advice. The staff at the call centers are amazing always working with us when we need assistance with our accounts. When we call asking about different loans we get great advice from the loan office. Every person I have spoke with has been wonderful. The new system you have in place after applying for a loan is working great. Each and every loan specialists I spoke with were AWESOME. Our next loan when we are ready will be a mortgage to buy our first home. :) Thank you for giving us the opportunity to be a Extra Credit Union Member.

Business Response:

Hello Kimberly, thank you for your membership and for this great review! We are so happy to hear that you have had some great experiences and help at Extra Credit Union. Please let us know if you need anything else! We're here to help!

Prudence H. on Smart Link Solutions

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a year ago

I have been a member since about 2008 and I love this place and everyone who works here. IF EVER there is a problem they handle it right away and they are all so pleasant and awesome. I will always be an Extra Credit Union Member

Business Response:

Hello Prudence, thank you so much for taking the time to leave your feedback. We're so glad you're a part of the family! Thank you for your loyalty and membership! Let us know if you need anything!

Tonya Golett-Stone on Facebook

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a year ago

I must say I had a wonderful experience! If you are looking for equity home loan call Lana she was wonderful. She very professional, friendly and most of she makes you feel very comfortable I truly can go on but not enough of room. Thanks Lana you are the best!!!!!!!!

Business Response:

Hi Tonya, thank you for taking the time to share your story about your wonderful experience! We will definitely pass this feedback along :) Please let us know if you need anything else! We're here to help!

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