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Extra Credit Union

4.3

About this business

Location details

6611 Chicago Rd, Warren, MI, 48092, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed11:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.3814 reviews
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Susan P.'s profile image
Susan P. 
10 hours ago

Taylore was extremely helpful and efficient in helping me change my credit card to the Platinum Rewards card. She made the switch seamlessly and quickly. Much appreciated. 

Business response:

Hi, Susan. Your feedback is highly appreciated. Thank you for the review! 

Rita K.'s profile image
Rita K. 
a month ago

Mike Carr is the best loan officer at Extra Credit Union. He is knowledgeable and extremely helpful. He does everything he can to ensure he gets you the help you need! I have been working with him for years. 

Business response:

Hi, Rita. Your feedback is highly appreciated. Thank you for the review! 

Annette N.'s profile image
Annette N. 
a month ago

Taylore was absolutely amazing! She went above and beyond to help me and made the whole process so easy. I truly appreciate her kindness, patience, and willingness to help. She is definitely an asset to Extra Credit Union! 

Business response:

Hi, Annette. Thank you so much for leaving us a stellar review! 

Kenneth B.'s profile image
Kenneth B. 
2 months ago

Amazing bank and very friendly staff!! 

Business response:

Hi, Kenneth. We are thrilled to learn that you had a positive experience with us! 

Debbie G.'s profile image
Debbie G. 
2 months ago

Mike Carr is by far the most professional, knowledgeable, helpful, exceptional employee I’ve met in a very long time. His passion is relentless. He was very thorough, honest and patient! He was always available in spite of him having other members and if at that moment, he was unavailable, he definitely made himself available in a timely manner. I just wish we can clone Mike Carr a 1000 times.! we definitely need more people like him! 

Business response:

Hi, Debbie. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Tedara Cook S.'s profile image
Tedara Cook S. 
2 months ago

Love extra! Lisa is always wonderful. 

Business response:

Thank you so much for your kind words, Tedara. We really appreciate you taking the time out to share your experience with us. Cheers, Extra Credit Union 

Jane B.'s profile image
Jane B. 
2 months ago

Very nice & polite very detailed & explained Everything so I could understand everything step by step do & dont I really appreciate Ms.Davis I’m going to refer her to every one i know & to switch to Extra credit union you give customers a chance i one hundred percent 💯 give yall a 10 & Ms.Davis thank you from my heart ..Awesome 

Business response:

Hi, Jane. We appreciate the kind words and are glad we could provide you with a positive experience! 

Lorea L.'s profile image
Lorea L. 
3 months ago

It was good.However,Im not sure how the master credit card works it's posted with my accounts.Never seen it like this being a credit card. 

Business response:

Hi, Lorea. Your feedback is highly appreciated. Thank you for the review! 

Lakisha K.'s profile image
Lakisha K. 
3 months ago

I love my credit union sooooo much and can’t wait to build my credit and refinance my home with them also and everyone that I have talk to at extra was great 

Business response:

Hi, Lakisha. Thank you so much for leaving us a stellar review! 

Frequently asked questions about Extra Credit Union

How is Extra Credit Union rated?

Extra Credit Union has a 4.3 star rating with 814 reviews. 

When is Extra Credit Union open?

Extra Credit Union is closed now. It will open tomorrow at 11:00 a.m.