Extra Credit Union

Name: Extra Credit Union
Address: 6611 Chicago Rd, Warren, MI, 48092, US
Telephone: (586) 276-3000
Price range: $$
Rating: 4.8

4.8

★★

162 reviews

|Finance|Warren, MI 48092

6611 Chicago Rd, Warren, MI 48092

(586) 276-3000

https://www.extracreditunion.org/

Auto Loan Providers, Credit Unions, Financial Services

Closed now

About

Due to COVID-19, our hours have changed. Our lobby is open by appointment only. The drive-thru is open Monday–Friday between 9:00 AM–4:00 PM and Saturday between 9:00 AM–1:00 PM. You can reach our Call Center by calling (586) 276-3000 Monday–Friday between 9:00 AM–4:00 PM. Extra Credit Union is known for its heart to serve through offering help, guidance, counsel, and programs for the entire community. We have emergency relief options available for those struggling financially during COVID-19/coronavirus, including loans to make up for lost income, offering members the option to sign up to skip current ECU loan payments, and more. We are happy to help however we can. We will all get throug

4.8

★★

162 reviews

5★133

4★14

3★5

2★0

1★1

9 reviews have no rating

87 Reviews4.8Facebook
53 Reviews4.9Google
20 Reviews4.7Smart Link Solutions

Reviews(109)

Google Reviews(53)

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Recommended

charles m. on Smart Link Solutions

★★

a year ago

My Third loan in the last 4 years through Extra Credit Union, and it was such a pleasurable experience once again. Jamie McCollum was so helpful, and a pleasure through the entire process. I highly recommend!

Business Response:

Hello Charles, thank you for the taking the time to share your positive experience with Extra Credit Union. We appreciate your loyalty! We are happy that Jamie was a pleasure to work with on your current loan.

Monica DeRosia on Facebook

a year ago

Every time I have had to contact anyone there they have been super helpful. Christine in particular is amazing and I’m grateful to all the times she has helped me out.

Business Response:

Hi Monica, we're so glad we've been able to help you! Thank you for taking the time to leave your feedback! We'll definitely pass it along :)

Karen Smolarz on Facebook

a year ago

Excellent service and friendly and knowledgeable employees

Business Response:

Hi Karen, thank you for taking the time to leave your feedback! We're so glad you had a great member experience! Please let us know if you need anything else, we're here to help!

Courtney M. on Smart Link Solutions

★★

a year ago

Once again Connie Brandt knocked it out of the park. I returned to Connie with a very time sensitive veterinary matter in hopes she could help me out. In a matter of about 7 lightning fast hours, Connie was able to lock everything down and get me the assistance I needed to have my 4 legged friend taken care of on an emergency issue. Connie is relatable, personable, and professional. Her willingness to go above and beyond has strengthened my loyalty to Extra Credit Union. I joined ECU as a naive clueless high school student and 10 years later I still reccomend this institution to everyone I can.

Business Response:

Hi Courtney M., thank you for your feedback. We appreciate your loyalty and hope that your 4 legged friend is okay.

Chandra Husketh on Facebook

a year ago

I absolutely love the service I have received here. They go above an beyond to help you in anyway they can.. I am glad they came recommended to me..

Business Response:

Hi Chandra, we're so glad to hear you have had a great experience with us. We strive to give excellent member service :) Thank you for your membership! Let us know if you need anything else--we're here to help!

Julia Mason on Facebook

a year ago

I joined Extra Credit Union about 2 years ago and I must say I’m sad I didn’t know about them sooner! This place has truly changed my life whether they realize it or not. Lisa S. in the lending dept is absolutely amazing. She goes above and beyond and it really makes me feel like a valued customer. Here I feel treated like a person, not a number. I’ve worked at bank for 10 years now and Extra Credit Union has more of my business than my workplace. Soon they’ll have it all, maybe I’ll even apply here lol😊 Great job guys, keep it up!

Business Response:

Hello Julia, we're so glad to hear that we've been able to help you so much! We LOVE to help people--thank you so much for your membership and for leaving your feedback. We appreciate you! Let us know how we can further assist you in the future!

Christina Hein Foraker on Facebook

a year ago

They absolutely go above and beyond here to help their customers. Because they're part of the community, they treat you like family. Love them!

Business Response:

Hello, Christina! Thank you for taking the time to leave your feedback! We are glad to hear you "love" us! We love you, too! Please let us know if you need anything--we're here to help! Thank you for your membership!

Josh James McCleary on Facebook

2 years ago

katelyn gadzinski is the best! thanks!!!

Business Response:

Thanks for the great feedback, Josh! We'll pass it along! Please let us know if you need anything! We're here to help!

Destiny Michelle on Facebook

2 years ago

They were able to help me when my CU couldn’t. And when I needed their help again they gave me same day results. I LOVE ECU, Connie, and the rest of the staff. Thank you for being there for me you guys!! Beyond excellent customer service, very professional and personable, quick and efficient. I recommend them to everyone.

Business Response:

Thank you for the wonderful feedback, Destiny! We appreciate your membership and we are so glad we were able to help you!! Please let us know if you need anything else! We're here to help!