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Extra Credit Union

4.3

About this business

Location details

6611 Chicago Rd, Warren, MI, 48092, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed11:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.3753 reviews
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Jonahtan A.'s profile image
Jonahtan A. 
a week ago

My banker Jamie is the absolute best!!!! I don’t know where I’d be without her taking care of me. I have felt so seen, not just as a client but also as a person. 5 stars specifically to her. 

Business response:

Hi, Jonahtan. We are thrilled to learn that you had a positive experience with us! 

Janilah C.'s profile image
Janilah C. 
2 weeks ago

Jamie has been helpful throughout this whole process, making sure to take her time and explain all the in and outs to me and my mom. I can tell that she genuinely cares about helping. I truly appreciate her support. 

Business response:

Hi, Janilah. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Issac S.'s profile image
Issac S. 
2 weeks ago

I had a great experience with this Extra Credit Union. They helped lower my APR from 16% to 10%, which is going to save me a lot of money. Jamie was especially helpful throughout the process very knowledgeable patient and easy to work with. I really appreciate the support and great customer service. 

Business response:

Thank you so much for your kind words, Issac. We really appreciate you taking the time out to share your experience with us. Cheers, Extra Credit Union 

Jerone W.'s profile image
Jerone W. 
2 months ago

Lisa is the best. Great work ethic and very determined to everything she can to achieve the goal. Thank You 

Business response:

Thank you so much for your kind words, Jerone. We really appreciate you taking the time out to share your experience with us. Cheers, Extra Credit Union 

Jacqueline M.'s profile image
Jacqueline M. 
2 months ago

Extra Credit Union go above and beyond to help there members!!! Financial hardship!!! or running just low on cash! planning a special event! extra Credit Union is always there. Thank you so much. For being such a great financial institution..I Also would like to Thank, Jamie McCollum member specialist for her great customer service. 

Business response:

Hi, Jacqueline. We appreciate the kind words and are glad we could provide you with a positive experience! 

Robery A.'s profile image
Robery A. 
2 months ago

I'm so glad Taylore was able to help me get a loan to go visit my grandson for the holidays. I'm so grateful for her and she was wonderful. 

Business response:

Hi, Robery. Your feedback is highly appreciated. Thank you for the review! 

Cody C.'s profile image
Cody C. 
2 months ago

Mr. Carr was an amazing help in the process of getting our loan for our new vehicle. He was very timely and even went above and beyond and calling me back even keeping me updated even if there was 2 minutes left of his day. We appreciate the people like him with his energy to help others. Keep up the great work and keep the amazing staff as always. 

Business response:

Hi, Cody. Thank you so much for leaving us a stellar review! 

Marlene F.'s profile image
Marlene F. 
3 months ago

Lisa was very patient, understanding and knowledgeable. I was very pleased and happy to work with her. Thank you. 

Business response:

Hi, Marlene. We are thrilled to learn that you had a positive experience with us! 

Thomas C. F.'s profile image
Thomas C. F. 
3 months ago

Jennifer Hamlet was extremely helpful and patient during our meeting . She stayed late to settle all the data to inform us about our options to solve our problem. Jennifer was informative and calm very professional . We were confident that out problem was solved and our minds were put at ease with the solution carried out by Jennifer !! 

Business response:

Hi, Thomas. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Frequently asked questions about Extra Credit Union

How is Extra Credit Union rated?

Extra Credit Union has a 4.3 star rating with 753 reviews. 

When is Extra Credit Union open?

Extra Credit Union is closed now. It will open at 11:00 a.m.