Extra Credit Union

Name: Extra Credit Union
Address: 6611 Chicago Rd, Warren, MI, 48092, US
Telephone: (586) 276-3000
Price range: $$
Rating: 4.8

4.8

★★

173 reviews

|Finance|Warren, MI 48092

6611 Chicago Rd, Warren, MI 48092

(586) 276-3000

https://www.extracreditunion.org/

Auto Loan Providers, Credit Unions, Financial Services

Closed now

About

Extra Credit Union is known for its heart to serve through offering help, guidance, counsel, and programs for the entire community. We have emergency relief options available for those struggling financially during COVID-19/coronavirus, including loans to make up for lost income, offering members the option to sign up to skip current ECU loan payments, and more. We are happy to help however we can. We will all get through this together.

4.8

★★

173 reviews

5★143

4★15

3★5

2★0

1★1

9 reviews have no rating

Reviews(112)

Google Reviews(61)

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Staleana T. on Smart Link Solutions

★★

2 months ago

I have to say that Jamie McCollum is absolutely amazinggggg! I wouldn't have changed anything about our experience with her. She was so quick, knowledgeable, relatable, kind, helpful, driven, hard working, and so much more. She was not pushy whatsoever and either answered either our call or email within a very short period of time. There is not enough space for me to explain how amazing she is/was and how quick. She made our dreams 🤩 come true just in time for Father's Day. Thank you so much Jamie and the whole team at ECU.

Business Response:

Thank you for this great review, Staleana! We think Jamie is awesome, too! We are so glad you had a great experience. Please let us know if there is anything else you need--we're here to help!

Stephanie A. on Smart Link Solutions

★★

4 months ago

ok it is cool

Business Response:

Hi Stephanie, thanks for taking the time to leave this 5-start review! We think you are cool, too! Thanks for your membership. Please let us know if there's anything you need--we're here to help!

Angela L. on Smart Link Solutions

★★

8 months ago

My specialist Jamie McCollum is AMAZING. She is assisting me on my path to HOME OWNERSHIP!!!!! It may be a small task for some, but for me this will mean the WORLD for me and my family.

Business Response:

Hello, Angela! Thank you for taking the time to leave this great feedback! We think Jamie is amazing and we're glad you think so, too! We can't wait to see you getting those keys to your own home in the near future! Good luck and let us know how we can continue to help you reach your financial goals.

charles m. on Smart Link Solutions

★★

2 years ago

My Third loan in the last 4 years through Extra Credit Union, and it was such a pleasurable experience once again. Jamie McCollum was so helpful, and a pleasure through the entire process. I highly recommend!

Business Response:

Hello Charles, thank you for the taking the time to share your positive experience with Extra Credit Union. We appreciate your loyalty! We are happy that Jamie was a pleasure to work with on your current loan.

Monica DeRosia on Facebook

2 years ago

Every time I have had to contact anyone there they have been super helpful. Christine in particular is amazing and I’m grateful to all the times she has helped me out.

Business Response:

Hi Monica, we're so glad we've been able to help you! Thank you for taking the time to leave your feedback! We'll definitely pass it along :)

Karen Smolarz on Facebook

2 years ago

Excellent service and friendly and knowledgeable employees

Business Response:

Hi Karen, thank you for taking the time to leave your feedback! We're so glad you had a great member experience! Please let us know if you need anything else, we're here to help!

Courtney M. on Smart Link Solutions

★★

2 years ago

Once again Connie Brandt knocked it out of the park. I returned to Connie with a very time sensitive veterinary matter in hopes she could help me out. In a matter of about 7 lightning fast hours, Connie was able to lock everything down and get me the assistance I needed to have my 4 legged friend taken care of on an emergency issue. Connie is relatable, personable, and professional. Her willingness to go above and beyond has strengthened my loyalty to Extra Credit Union. I joined ECU as a naive clueless high school student and 10 years later I still reccomend this institution to everyone I can.

Business Response:

Hi Courtney M., thank you for your feedback. We appreciate your loyalty and hope that your 4 legged friend is okay.

Chandra Husketh on Facebook

2 years ago

I absolutely love the service I have received here. They go above an beyond to help you in anyway they can.. I am glad they came recommended to me..

Business Response:

Hi Chandra, we're so glad to hear you have had a great experience with us. We strive to give excellent member service :) Thank you for your membership! Let us know if you need anything else--we're here to help!

Julia Mason on Facebook

2 years ago

I joined Extra Credit Union about 2 years ago and I must say I’m sad I didn’t know about them sooner! This place has truly changed my life whether they realize it or not. Lisa S. in the lending dept is absolutely amazing. She goes above and beyond and it really makes me feel like a valued customer. Here I feel treated like a person, not a number. I’ve worked at bank for 10 years now and Extra Credit Union has more of my business than my workplace. Soon they’ll have it all, maybe I’ll even apply here lol😊 Great job guys, keep it up!

Business Response:

Hello Julia, we're so glad to hear that we've been able to help you so much! We LOVE to help people--thank you so much for your membership and for leaving your feedback. We appreciate you! Let us know how we can further assist you in the future!