They were able to help me when my CU couldn’t. And when I needed their help again they gave me same day results. I LOVE ECU, Connie, and the rest of the staff. Thank you for being there for me you guys!! Beyond excellent customer service, very professional and personable, quick and efficient. I recommend them to everyone.
Business response:
Thank you for the wonderful feedback, Destiny! We appreciate your membership and we are so glad we were able to help you!! Please let us know if you need anything else! We're here to help!
Always supporting the school districts and local communities.
Business response:
Thank you for the great feedback, Erin! We LOVE to support our local schools and the surrounding community!
Extracreditunion is awesome
Business response:
We think you're awesome, too, Melody! Thank you for your membership! Let us know if you need anything!
Everyone is nice and sweet and they have free coffee SMILE �
We have been members for about 4 years and we love them. Whenever we need assistance we get good advice. The staff at the call centers are amazing always working with us when we need assistance with our accounts. When we call asking about different loans we get great advice from the loan office. Every person I have spoke with has been wonderful. The new system you have in place after applying for a loan is working great. Each and every loan specialists I spoke with were AWESOME. Our next loan when we are ready will be a ... read more
Business response:
Hello Kimberly, thank you for your membership and for this great review! We are so happy to hear that you have had some great experiences and help at Extra Credit Union. Please let us know if you need anything else! We're here to help!
I have been a member since about 2008 and I love this place and everyone who works here. IF EVER there is a problem they handle it right away and they are all so pleasant and awesome. I will always be an Extra Credit Union Member
Business response:
Hello Prudence, thank you so much for taking the time to leave your feedback. We're so glad you're a part of the family! Thank you for your loyalty and membership! Let us know if you need anything!
Amanda Work was AWESOME to work with!! Very knowledgeable and helpful in every way. If you ever need an equity line ask for Amanda she is the best!! Mike and I can’t thank you enough for everything!
Business response:
Thank you so much for your wonderful feedback, Michelle! We’re so glad you had a great experience with Amanda! Let us know if you need anything else! We’re here to help!
I must say I had a wonderful experience! If you are looking for equity home loan call Lana she was wonderful. She very professional, friendly and most of she makes you feel very comfortable I truly can go on but not enough of room. Thanks Lana you are the best!!!!!!!!
I got home equity loan through this credit union and Lana was such a great help. She is awesome and If I was to recommend anyone to help you it would be Lana.
Google reviews (213)
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