Extra Credit Union is known for its heart to serve through offering help, guidance, counsel, and programs for the entire community. As the only credit union in Southeast Michigan to offer a certified K-12 financial curriculum, we provide hands-on learning, financial fundamentals and customized services to help students make good financial decisions now and create a brighter financial future. We support our teachers with many different opportunities, as well. Your membership helps support these essential school programs. We honor our roots in the educational sector in Macomb County, which is why we’re known as “Extra Credit Union” {get it? “Extra Credit” and “Credit Union”? We’re pretty wit

BIRDEYE FOR BUSINESSES

This profile is powered by Birdeye. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Learn more about Birdeye

4.9

★★

241 reviews

5★177

4★6

3★4

2★0

1★1

53 reviews have no rating

Reviews(96)

Google Reviews(145)

Sort By:

Featured

Prudence H. on Birdeye

★★

5 years ago

I have been a member since about 2008 and I love this place and everyone who works here. IF EVER there is a problem they handle it right away and they are all so pleasant and awesome. I will always be an Extra Credit Union Member

Business Response:

Hello Prudence, thank you so much for taking the time to leave your feedback. We're so glad you're a part of the family! Thank you for your loyalty and membership! Let us know if you need anything!

Michelle Grulke White review for Extra Credit Union

Michelle Grulke White on Facebook

5 years ago

Amanda Work was AWESOME to work with!! Very knowledgeable and helpful in every way. If you ever need an equity line ask for Amanda she is the best!! Mike and I can’t thank you enough for everything!

Business Response:

Thank you so much for your wonderful feedback, Michelle! We’re so glad you had a great experience with Amanda! Let us know if you need anything else! We’re here to help!

Tonya Golett review for Extra Credit Union

Tonya Golett on Facebook

5 years ago

I must say I had a wonderful experience! If you are looking for equity home loan call Lana she was wonderful. She very professional, friendly and most of she makes you feel very comfortable I truly can go on but not enough of room. Thanks Lana you are the best!!!!!!!!

Lateisha Shaffer- Kirkland review for Extra Credit Union

Lateisha Shaffer- Kirkland on Facebook

5 years ago

I got home equity loan through this credit union and Lana was such a great help. She is awesome and If I was to recommend anyone to help you it would be Lana.

LaKeisha D. on Birdeye

★★

5 years ago

I joined this CREDIT union and a week later I applied for a loan and was approved. They don't judge you and they make you feel comfortable talking to them. My lender name is Heather and she is the best!!!!! Not to mention the place is really clean!!

Business Response:

Hi LaKeisha!! Thank you for your membership and for your great feedback! We're glad to have you as part of our family! And we're happy to hear that you've had some great experiences already! Let us know if you need anything else! We're here to help!

Mintoria R. on Birdeye

★★

5 years ago

Extra Credit Union is the best they were a blessing to me.

Business Response:

Hello Mintoria! We are glad to hear this great feedback! Thank you for choosing us and allowing us to help you! Let us know if you need anything else!

Courtney M. review for Extra Credit Union

Courtney M. on Birdeye

★★

5 years ago

This bank has been a true life saver, always helping me when I need loans. They've helped me consolidate debt and raise my credit score ultimately allowing me to get approved for a car loan with great rates. I recommend Extra Credit Union to anyone who asks

Business Response:

Hi Courtney, thank you for this awesome feedback! We're so glad we've been able to help you along your road to financial success! Let us know what else we can do for you! We're here to help!

Vinnitra D. on Birdeye

★★

5 years ago

A few weeks ago I tried contacting someone via phone about an issue that I needed help with concerning my account. I was on hold for so long that I decided to try the online chat service that was provided through the website. Within seconds of me clicking the link and asking a question there was a response. The response was from a young pleasant lady named Stephanie Pakulak. I was totally amazed at how fast she helped me via internet chat. This young lady deserves a raise because not only did she help me in an emergency situation, but she called me right away so that I could talk to her directly. If I ever need assistance I hope she’s the one taking this chat message 😁 You made my experience awesome😁 She also directed me to a program called Accel and I’m thankful for that too!

Business Response:

Hello Vinnitra, We are sorry to hear that you experienced a long wait time on the phone, but we're so excited to hear that you had great success with our chat feature--and a great experience with Stephanie! We are currently expanding our call center team, also, to give our members an even better member service :) Thank you for your membership and feedback! We appreciate you!

Karen r k. on Birdeye

★★

5 years ago

The credit union has given me a second chance to life they have put their confidence in me and giving me a loan and a credit card I finally got to share Christmas after almost 4 years with my family where I can buy them Christmas presents and food I want to thank the credit union and all of its staff for treating me like a human being in this life that's been a rough 15 years for me thank you again extra Credit Union as I write this I am full of tears the extra credit union will never know how much this has meant to me thank you once again extra credit union

Business Response:

Hi Karen, This is such wonderful feedback. Stories like yours are what keep us going--what motivate us to keep helping as many people as we can. Thank you for allowing us to help you and for taking the time to let us know how much our help has meant to you.