Extra Credit Union

Name: Extra Credit Union
Address: 6611 Chicago Rd, Warren, MI, 48092, US
Telephone: (586) 276-3000
Price range: $$
Rating: 4.8

4.8

★★

181 reviews

|Finance|Warren, MI 48092

6611 Chicago Rd, Warren, MI 48092

(586) 276-3000

https://www.extracreditunion.org/

Auto Loan Providers, Credit Unions, Financial Services

Closed now

About

Extra Credit Union is known for its heart to serve through offering help, guidance, counsel, and programs for the entire community. We have emergency relief options available for those struggling financially during COVID-19/coronavirus, including loans to make up for lost income, offering members the option to sign up to skip current ECU loan payments, and more. We are happy to help however we can. We will all get through this together.

4.8

★★

181 reviews

5★144

4★15

3★5

2★0

1★1

16 reviews have no rating

Reviews(119)

Google Reviews(62)

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Steve Kinkela on Facebook

★★

4 years ago

I absolutely Love being a member of Extra Credit Union. I have had only positive experiences and step by step counselling on how to better build our finances and accomplish our goals. Robin McGuckin has been a Godsend. She has a wealth of kindness and knowledge. She has helped us with every aspect of our credit and even answered questions we never knew to ask. We have never been rushed into a decison or pressured into a loan. She's counselled us when to apply or when to wait. Extra Credit has that personal touch that makes you feel like your visiting family. Join now, thank me later.

Business Response:

Hello Steve and Becky! Thank you for your membership and your wonderful feedback. We are so glad Robin has been able to help you and that you've built a great relationship. We appreciate your feedback! Let us know when you need us again :)

Shantell Thoms on Facebook

★★

4 years ago

I have to give a shout out to Amanda work she called me was very attentive to my credit concerns she answered all my questions and gave me the up most service a bank can give.

Emilie Simon on Facebook

★★

4 years ago

Valerie was amazing at helping me today! Always great service with very caring people! Recommend Extra Credit Union to everyone I know!

Business Response:

Hello Emilie, thank you for taking the time to leave this positive review! We are glad that you experienced excellent service with Valerie ... we'll let her know that you left this feedback :) Thank you for the receommendation, too :) We always appreciate the support! Please let us know if there is anything you need in the future!

Cheryl C. on Smart Link Solutions

★★

4 years ago

I love this credit union. I have been a member for years and will be a lifelong member. Jamie McCollum was simply a pleasure to work with on my account. It isn't often you can say that when dealing with financial institutions. She was helpful, knowledgeable and went above and beyond to make sure everything was handled quickly and professionally. Thank you, Jamie and ECU!

Business Response:

Hello Cheryl! Thank you so much for your loyalty, membership and this positive review! We're so glad that Jamie was able to help you and that you found her member service to be excellent :) Please let us know if you need anything in the future! We're here to help!

Michele Gumm on Facebook

★★

4 years ago

Business Response:

Hello Michele! Thank you for your positive review! Let us know if you need anything! We're here to help!

Michele Delia on Facebook

★★

4 years ago

Business Response:

Hello Michele! Thank you for your positive review! Let us know if you need anything! We're here to help!

Catherine M. on Smart Link Solutions

★★

4 years ago

I have been a member of the Credit Union since 1976, even with all the name changes they continue to give the best service at both locations. I would not even consider using another institution for my financial needs. Katrina and Stephanie are the 2 that come to mind that have given me the best service.

Business Response:

Hello Catherine, thank you for taking the time to leave this great feedback--and for your longstanding and loyal membership! We appreciate you! We are glad that you have found you've had great experiences at Extra Credit Union. Please let us know if there is anything else you need. We're glad to help!

Will Grace on Facebook

★★

4 years ago

Great people!!! Really feel like they are family!!!

Business Response:

Hello Will! Thank you for your great feedback! Our hope is for you to feel exactly as you do--like family! Please let us know if there is anything you need! We are glad to help!

Nay Nay Latrice on Facebook

★★

4 years ago

extra credit union is amazing they have great customer service and they put me in my first new car YAY!!! with great rates and a monthly payment i could afford. so happy i joined this credit union!!!

Business Response:

Hello Nay Nay! Thank you so much for taking the time to leave your feedback! We are glad we were able to help you and that you found our member service to be great! Please let us know if you need anything else! Welcome to the family!