Extra Credit Union's cover image
Claimed

This profile has been claimed by the business owner or representative.

Extra Credit Union - Warren, MI

4.9
Get directions

About this business

Extra Credit Union is known for its heart to serve through offering help, guidance, counsel, and programs for the entire community. As the only credit union in Southeast Michigan to offer a certified K-12 financial curriculum, we provide hands-on learning, financial fundamentals and customized services to help students make good financial decisions now and create a brighter financial future. We support our teachers with many different opportunities, as well. Your membership helps support these essential school programs. We... read more

Location details

6611 Chicago Rd, Warren, MI, 48092, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed11:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.9475 reviews
Select a rating
Deborah D.'s profile image
Deborah D. 
on Birdeye

5 months ago

Chauna Ace has been helping me with adding the POA to my aunt’s account! She has been working on this for over two months for me. This situation has finally been resolved and through it all she has been kind, courteous, knowledgeable and caring. I appreciate everything Chauna had done for me and hope you will recognize her hard word and dedication! Thank you, Debbie Day 

Business response:

Hello, Debbie! Thank you for taking the time to leave this wonderful feedback! We will definitely pass it along to Chauna and the team! We are so happy that she has been able to help you out and that she was able to make it a great member experience for you along the way. Please let us know if there is anything else you need--we're happy to help! 

Clarence M.'s profile image
Clarence M. 
on Birdeye

5 months ago

Paula T. was amazing! 

Business response:

Hi, Clarence. Thank you so much for leaving us a stellar review! 

Pamela T.'s profile image
Pamela T. 
on Birdeye

6 months ago

Michael was a great help!!! I was actually a bit upset before going in and he helped us load the app and get us started with our account! Everyone is not tech savvy and employees like Michael Carr are priceless!! 

Business response:

Hi, Pamela. We are thrilled to learn that you had a positive experience with us and with Michael in particular. We will definitely pass the word along! Please let us know if there's anything else you need--we're happy to help! 

Justin H.'s profile image
Justin H. 
on Birdeye

6 months ago

Mike car did an awesome job as always. So professional and curious. 

Business response:

Hi, Justin. Thanks for taking the time to share your positive experience. We truly appreciate it! We're so glad you had a great experience with us and with Mike in particular! Please let us know if there is anything else you need--we're happy to help! 

Lawrence H.'s profile image
Lawrence H. 
on Birdeye

6 months ago

I worked with Connie Brandt on some financial issues. She suggested several different products and made the process incredibly easy. She was fantastic ! Larry Hoppenrath 

Business response:

Thank you so much for your kind words, Lawrence. We really appreciate you taking the time out to share your experience with us and with Connie in particular! Please let us know if there is anything else you need--we're happy to help! 

Jerry R.'s profile image
Jerry R. 
on Birdeye

6 months ago

The staff were amazing and Kristina Brown was phenomenal…….!! Not only was she “on it” she went above and beyond in contacting me and making sure I understood what was happening, what I needed and followed up after the fact……. That’s above and beyond Service and want my employees to be as proactive…….Outstanding Kristina!!!! 

Business response:

Hi, Jerry. We appreciate the kind words and are glad we--and particularly Kristina--could provide you with a positive experience! Thank you for taking the time to leave this great feedback! 

Hattie H.'s profile image
Hattie H. 
on Birdeye

6 months ago

Great experience with your workers who help to get what you desire as a low interest rate for a loan for a car loan a loan to pay bills what ever your needs are Extra Credit Union is there for you Thank you. 

Business response:

Hi, Hattie. Your feedback is highly appreciated. Thank you for the review! We are so glad we have been able to help you with your financial needs. Please let us know if there is anything else we can do to help! 

Michael T G.'s profile image
Michael T G. 
on Birdeye

6 months ago

Gwen ,really helped with our problem fast ,knowledgeable and very pleasant thankyou so much Extra Credit union. Happy customer Mike G. 

Business response:

Hi, Michael. Thank you so much for leaving us a stellar review! 

Walter H.'s profile image
Walter H. 
on Birdeye

6 months ago

Pamela LeClair provided an exceptional experience when providing assistance with a car loan. Her friendly demeanor, professionalism, and work ethic was refreshing. She is an excellent representative of Extra Credit Union’s commitment to excellence in customer service. I have been with Extra for over 30 years, and was very happy with my experience with Ms. LeClair! 

Business response:

Hi, Walter. We are thrilled to learn that you had a positive experience with us! Thank you for taking the time to leave your feedback about your experience with ECU and with Pamela in particular! And thank you for your longstanding membership! Please let us know if there is anything else you need--we're happy to help! 

Frequently asked questions about Extra Credit Union

How is Extra Credit Union rated?

Extra Credit Union has a 4.9 star rating with 475 reviews. 

When is Extra Credit Union open?

Extra Credit Union is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com