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Extra Credit Union

4.3

About this business

Location details

6611 Chicago Rd, Warren, MI, 48092, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed11:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.3795 reviews
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Tim H.'s profile image
Tim H. 
2 months ago

I can't say enough amazing things about Extra Credit Union and Jamie McCollum. She went above and beyond to help me and my family today~ I literally started crying in her office... HAPPY TEARS..!!! She is beyond dedicated and committed to helping each and every member. I highly recommend Extra Credit Union and Jamie. We love you Jamie. 

Business response:

Hi, Tim. We are thrilled to learn that you had a positive experience with us! 

Nicole D.'s profile image
Nicole D. 
3 months ago

Mike is the ABSOLUTE BEST!! I originally came in because a gas station had a hold on my account so high I wasn’t going to be able to make my car payment. I was at a complete loss and came in low that day. Michael took me back and not only got the hold released, but mentioned he could help me lower my car payment so it would give me some relief. He wasn’t pushy, it was totally up to me. He adjusted to my hectic schedule and also offered to help me with my credit card as well! In a short time, Mike has made an indescribable im... read more

Business response:

Hi, Nicole. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Jonahtan A.'s profile image
Jonahtan A. 
6 months ago

My banker Jamie is the absolute best!!!! I don’t know where I’d be without her taking care of me. I have felt so seen, not just as a client but also as a person. 5 stars specifically to her. 

Business response:

Hi, Jonahtan. We are thrilled to learn that you had a positive experience with us! 

Janilah C.'s profile image
Janilah C. 
6 months ago

Jamie has been helpful throughout this whole process, making sure to take her time and explain all the in and outs to me and my mom. I can tell that she genuinely cares about helping. I truly appreciate her support. 

Business response:

Hi, Janilah. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Issac S.'s profile image
Issac S. 
6 months ago

I had a great experience with this Extra Credit Union. They helped lower my APR from 16% to 10%, which is going to save me a lot of money. Jamie was especially helpful throughout the process very knowledgeable patient and easy to work with. I really appreciate the support and great customer service. 

Business response:

Thank you so much for your kind words, Issac. We really appreciate you taking the time out to share your experience with us. Cheers, Extra Credit Union 

Jerone W.'s profile image
Jerone W. 
7 months ago

Lisa is the best. Great work ethic and very determined to everything she can to achieve the goal. Thank You 

Business response:

Thank you so much for your kind words, Jerone. We really appreciate you taking the time out to share your experience with us. Cheers, Extra Credit Union 

Jacqueline M.'s profile image
Jacqueline M. 
8 months ago

Extra Credit Union go above and beyond to help there members!!! Financial hardship!!! or running just low on cash! planning a special event! extra Credit Union is always there. Thank you so much. For being such a great financial institution..I Also would like to Thank, Jamie McCollum member specialist for her great customer service. 

Business response:

Hi, Jacqueline. We appreciate the kind words and are glad we could provide you with a positive experience! 

Robery A.'s profile image
Robery A. 
8 months ago

I'm so glad Taylore was able to help me get a loan to go visit my grandson for the holidays. I'm so grateful for her and she was wonderful. 

Business response:

Hi, Robery. Your feedback is highly appreciated. Thank you for the review! 

Cody C.'s profile image
Cody C. 
8 months ago

Mr. Carr was an amazing help in the process of getting our loan for our new vehicle. He was very timely and even went above and beyond and calling me back even keeping me updated even if there was 2 minutes left of his day. We appreciate the people like him with his energy to help others. Keep up the great work and keep the amazing staff as always. 

Business response:

Hi, Cody. Thank you so much for leaving us a stellar review! 

Frequently asked questions about Extra Credit Union

How is Extra Credit Union rated?

Extra Credit Union has a 4.3 star rating with 795 reviews. 

When is Extra Credit Union open?

Extra Credit Union is open now. It will close at 6:00 p.m.