Mike Carr has been our representative since we joined. He is the best of the best. He is patient with me because I am not tech savvy. He is through, shows me options and sees everything through to completion.
Business response:
Thank you for taking the time to leave us such a positive review, Joyce! We are thrilled to hear that Mike Carr has been providing excellent customer service and support since you joined Extra Credit Union.
It's wonderful to know that Mike's patience and expertise have helped to make your banking experience with us a smooth one. We appreciate your kind words about his thoroughness and dedication to ensuring that all options are presented to you.
We value your membership and look forward to serving you in the future.
Lisa stateler was amazing. She answered all my questions and was extremely prompt. Thank you for all the help.
Business response:
Hi, Rebecca. We are thrilled to learn that you had a positive experience with us, and with Lisa in particular! We're so glad to help you, please let us know if there is anything else you need!
I highly recommend Michael carr. He goes above and beyond
Business response:
Hi, Sharon. Thanks for taking the time to share your positive experience. We truly appreciate it!
Every single contact I've had with Extra Credit Union has been a positive one. Their customer service is amazing!
Business response:
Hi, Sherry. Thank you so much for leaving us a stellar review!
If I could thank Katelyn Gadzinski a million times, I would. She communicates so well and is super friendly, helpful and patient. Truly went above and beyond my expectations and genuinely cares about her clients. So thank you times a MILLION, Katelyn! You made my experience amazing!
Business response:
Hi, Taylor. We are thrilled to learn that you had a positive experience with us!
Very helpful and they have millions to loan.
Billestine
Business response:
Hi, Billestine. We appreciate the kind words and are glad we could provide you with a positive experience!
My experience with Beverly Fox and Stephanie Cardillo was absolutely amazing. As opposed to your every day Bank, they actually care about there customers. I feel they take people’s situations on a case by case basis not just another $ for their institution.
Business response:
Hi, Stephen. Your feedback is highly appreciated. Thank you for the review!
Everything went very smooth,from loan application to the closing. I would like to thank Connie for all her help in making this as easy as possible.
Business response:
Hi, Robert. Your feedback is highly appreciated. Thank you for the review!
Only con is that they are not open on Weekends, other than that my experience have been so great and they really went over and beyond for me.
Business response:
Hi, Pj3. We are thrilled to learn that you had a positive experience with us!
Google reviews (215)
