Extra Credit Union

Name: Extra Credit Union
Address: 6611 Chicago Rd, Warren, MI, 48092, US
Telephone: (586) 276-3000
Price range: $$
Rating: 4.8

4.8

★★

181 reviews

|Finance|Warren, MI 48092

6611 Chicago Rd, Warren, MI 48092

(586) 276-3000

https://www.extracreditunion.org/

Auto Loan Providers, Credit Unions, Financial Services

Closed now

About

Extra Credit Union is known for its heart to serve through offering help, guidance, counsel, and programs for the entire community. We have emergency relief options available for those struggling financially during COVID-19/coronavirus, including loans to make up for lost income, offering members the option to sign up to skip current ECU loan payments, and more. We are happy to help however we can. We will all get through this together.

4.8

★★

181 reviews

5★144

4★15

3★5

2★0

1★1

16 reviews have no rating

Reviews(119)

Google Reviews(62)

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Deja Bowser on Facebook

2 years ago

***Real 5 star review*** I have been with Extra for a little over 2 years now and I’ve had auto and personal loans there and I must say, my experience has always been great. I had struggle credit and Extra gave me a chance to build my credit and it’s gone up almost 100 points since I’ve been with them. I also stayed because of the great customer service I get especially from Valerie K. She is AMAZING and is always going out of her way to make sure things go as smooth as possible and helps to get the best rate possible. She is always on her A-Game and knows what she’s doing. Give her a raise!!!!!!

Business Response:

Thank you so much for this great feedback, Deja! We are so glad we have been able to help you. Please let us know if there is anything more we can help you with!

charles m. on Smart Link Solutions

★★

2 years ago

My Third loan in the last 4 years through Extra Credit Union, and it was such a pleasurable experience once again. Jamie McCollum was so helpful, and a pleasure through the entire process. I highly recommend!

Business Response:

Hello Charles, thank you for the taking the time to share your positive experience with Extra Credit Union. We appreciate your loyalty! We are happy that Jamie was a pleasure to work with on your current loan.

Monica DeRosia on Facebook

2 years ago

Every time I have had to contact anyone there they have been super helpful. Christine in particular is amazing and I’m grateful to all the times she has helped me out.

Business Response:

Hi Monica, we're so glad we've been able to help you! Thank you for taking the time to leave your feedback! We'll definitely pass it along :)

Karen Smolarz on Facebook

2 years ago

Excellent service and friendly and knowledgeable employees

Business Response:

Hi Karen, thank you for taking the time to leave your feedback! We're so glad you had a great member experience! Please let us know if you need anything else, we're here to help!

Courtney M. on Smart Link Solutions

★★

2 years ago

Once again Connie Brandt knocked it out of the park. I returned to Connie with a very time sensitive veterinary matter in hopes she could help me out. In a matter of about 7 lightning fast hours, Connie was able to lock everything down and get me the assistance I needed to have my 4 legged friend taken care of on an emergency issue. Connie is relatable, personable, and professional. Her willingness to go above and beyond has strengthened my loyalty to Extra Credit Union. I joined ECU as a naive clueless high school student and 10 years later I still reccomend this institution to everyone I can.

Business Response:

Hi Courtney M., thank you for your feedback. We appreciate your loyalty and hope that your 4 legged friend is okay.

Chandra Husketh on Facebook

2 years ago

I absolutely love the service I have received here. They go above an beyond to help you in anyway they can.. I am glad they came recommended to me..

Business Response:

Hi Chandra, we're so glad to hear you have had a great experience with us. We strive to give excellent member service :) Thank you for your membership! Let us know if you need anything else--we're here to help!

Julia Mason on Facebook

2 years ago

I joined Extra Credit Union about 2 years ago and I must say I’m sad I didn’t know about them sooner! This place has truly changed my life whether they realize it or not. Lisa S. in the lending dept is absolutely amazing. She goes above and beyond and it really makes me feel like a valued customer. Here I feel treated like a person, not a number. I’ve worked at bank for 10 years now and Extra Credit Union has more of my business than my workplace. Soon they’ll have it all, maybe I’ll even apply here lol😊 Great job guys, keep it up!

Business Response:

Hello Julia, we're so glad to hear that we've been able to help you so much! We LOVE to help people--thank you so much for your membership and for leaving your feedback. We appreciate you! Let us know how we can further assist you in the future!

Christina Hein Foraker on Facebook

2 years ago

They absolutely go above and beyond here to help their customers. Because they're part of the community, they treat you like family. Love them!

Business Response:

Hello, Christina! Thank you for taking the time to leave your feedback! We are glad to hear you "love" us! We love you, too! Please let us know if you need anything--we're here to help! Thank you for your membership!

Josh James McCleary on Facebook

2 years ago

katelyn gadzinski is the best! thanks!!!

Business Response:

Thanks for the great feedback, Josh! We'll pass it along! Please let us know if you need anything! We're here to help!