Extra Credit Union is known for its heart to serve through offering help, guidance, counsel, and programs for the entire community. As the only credit union in Southeast Michigan to offer a certified K-12 financial curriculum, we provide hands-on learning, financial fundamentals and customized services to help students make good financial decisions now and create a brighter financial future. We support our teachers with many different opportunities, as well. Your membership helps support these essential school programs. We honor our roots in the educational sector in Macomb County, which is why we’re known as “Extra Credit Union” {get it? “Extra Credit” and “Credit Union”? We’re pretty wit

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Reviews(96)

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Karen Smolarz review for Extra Credit Union

Karen Smolarz on Facebook

4 years ago

Excellent service and friendly and knowledgeable employees

Business Response:

Hi Karen, thank you for taking the time to leave your feedback! We're so glad you had a great member experience! Please let us know if you need anything else, we're here to help!

Courtney M. review for Extra Credit Union

Courtney M. on Birdeye

★★

4 years ago

Once again Connie Brandt knocked it out of the park. I returned to Connie with a very time sensitive veterinary matter in hopes she could help me out. In a matter of about 7 lightning fast hours, Connie was able to lock everything down and get me the assistance I needed to have my 4 legged friend taken care of on an emergency issue. Connie is relatable, personable, and professional. Her willingness to go above and beyond has strengthened my loyalty to Extra Credit Union. I joined ECU as a naive clueless high school student and 10 years later I still reccomend this institution to everyone I can.

Business Response:

Hi Courtney M., thank you for your feedback. We appreciate your loyalty and hope that your 4 legged friend is okay.

Julia Mason review for Extra Credit Union

Julia Mason on Facebook

4 years ago

I joined Extra Credit Union about 2 years ago and I must say I’m sad I didn’t know about them sooner! This place has truly changed my life whether they realize it or not. Lisa S. in the lending dept is absolutely amazing. She goes above and beyond and it really makes me feel like a valued customer. Here I feel treated like a person, not a number. I’ve worked at bank for 10 years now and Extra Credit Union has more of my business than my workplace. Soon they’ll have it all, maybe I’ll even apply here lol😊 Great job guys, keep it up!

Business Response:

Hello Julia, we're so glad to hear that we've been able to help you so much! We LOVE to help people--thank you so much for your membership and for leaving your feedback. We appreciate you! Let us know how we can further assist you in the future!

Josh James McCleary review for Extra Credit Union

Josh James McCleary on Facebook

4 years ago

katelyn gadzinski is the best! thanks!!!

Business Response:

Thanks for the great feedback, Josh! We'll pass it along! Please let us know if you need anything! We're here to help!

Destiny Michelle review for Extra Credit Union

Destiny Michelle on Facebook

4 years ago

They were able to help me when my CU couldn’t. And when I needed their help again they gave me same day results. I LOVE ECU, Connie, and the rest of the staff. Thank you for being there for me you guys!! Beyond excellent customer service, very professional and personable, quick and efficient. I recommend them to everyone.

Business Response:

Thank you for the wonderful feedback, Destiny! We appreciate your membership and we are so glad we were able to help you!! Please let us know if you need anything else! We're here to help!

Erin Marie Renas-Visger review for Extra Credit Union

Erin Marie Renas-Visger on Facebook

4 years ago

Always supporting the school districts and local communities.

Business Response:

Thank you for the great feedback, Erin! We LOVE to support our local schools and the surrounding community!

Melody P. on Birdeye

★★

5 years ago

Extracreditunion is awesome

Business Response:

We think you're awesome, too, Melody! Thank you for your membership! Let us know if you need anything!

Lyna Gardner review for Extra Credit Union

Lyna Gardner on Facebook

5 years ago

Everyone is nice and sweet and they have free coffee SMILE �

Kimberly F. on Birdeye

★★

5 years ago

We have been members for about 4 years and we love them. Whenever we need assistance we get good advice. The staff at the call centers are amazing always working with us when we need assistance with our accounts. When we call asking about different loans we get great advice from the loan office. Every person I have spoke with has been wonderful. The new system you have in place after applying for a loan is working great. Each and every loan specialists I spoke with were AWESOME. Our next loan when we are ready will be a mortgage to buy our first home. :) Thank you for giving us the opportunity to be a Extra Credit Union Member.

Business Response:

Hello Kimberly, thank you for your membership and for this great review! We are so happy to hear that you have had some great experiences and help at Extra Credit Union. Please let us know if you need anything else! We're here to help!