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Extra Credit Union

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About this business

Extra Credit Union is known for its heart to serve through offering help, guidance, counsel, and programs for the entire community. As the only credit union in Southeast Michigan to offer a certified K-12 financial curriculum, we provide hands-on learning, financial fundamentals and customized services to help students make good financial decisions now and create a brighter financial future. We support our teachers with many different opportunities, as well. Your membership helps support these essential school programs. We... read more

Location details

6611 Chicago Rd, Warren, MI, 48092, United States

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Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed11:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
4.9379 reviews
53 reviews have no rating
Dennis B.'s profile image
Dennis B. 
on Birdeye

3 months ago

The process was easy and fast. 

Business response:

Hi, Dennis. Thanks for taking the time to share your positive experience. We truly appreciate it! 

George E.'s profile image
George E. 
on Birdeye

4 months ago

Excellent service by Connie and the team at Extra Credit Union! 

Business response:

Thank you so much for your kind words, George. We really appreciate you taking the time out to share your great experience with us. 

Christina F.'s profile image
Christina F. 
on Birdeye

4 months ago

Connie was absolutely amazing at handling my loan process quickly and efficiently. I have had a few different banks in the past and none can compare to the excellent commitment of customer service that I receive from Extra Credit Union. They truly stand by their statement, "when other banks say no, Extra Credit Union says yes". I appreciate Extra Credit Unions dedication to their members. 

Business response:

Hi, Christina. We appreciate the kind words and are glad we could provide you with a positive experience! 

dominique h.'s profile image
dominique h. 
on Birdeye

4 months ago

I’m always satisfied when I deal with Michael Carr his service is great through the entire process he make it happen every time thank you again 

Business response:

Thank you for taking the time to provide us with your feedback, Dominique! We truly appreciate your positive review and are thrilled to hear that Michael Carr consistently provides you with excellent service. We will make sure to pass along your kind words to him. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us at (877) 638-7628. We are here to make your experience with Extra Credit Union as great as possible. Thank you again for choosing Extra Credit Union!  

joyce h.'s profile image
joyce h. 
on Birdeye

4 months ago

Mike Carr has been our representative since we joined. He is the best of the best. He is patient with me because I am not tech savvy. He is through, shows me options and sees everything through to completion. 

Business response:

Thank you for taking the time to leave us such a positive review, Joyce! We are thrilled to hear that Mike Carr has been providing excellent customer service and support since you joined Extra Credit Union. It's wonderful to know that Mike's patience and expertise have helped to make your banking experience with us a smooth one. We appreciate your kind words about his thoroughness and dedication to ensuring that all options are presented to you. We value your membership and look forward to serving you in the future. 

Rebecca B.'s profile image
Rebecca B. 
on Birdeye

4 months ago

Lisa stateler was amazing. She answered all my questions and was extremely prompt. Thank you for all the help. 

Business response:

Hi, Rebecca. We are thrilled to learn that you had a positive experience with us, and with Lisa in particular! We're so glad to help you, please let us know if there is anything else you need! 

sharon f.'s profile image
sharon f. 
on Birdeye

5 months ago

I highly recommend Michael carr. He goes above and beyond 

Business response:

Hi, Sharon. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Sherry A.'s profile image
Sherry A. 
on Birdeye

7 months ago

Every single contact I've had with Extra Credit Union has been a positive one. Their customer service is amazing! 

Business response:

Hi, Sherry. Thank you so much for leaving us a stellar review! 

Taylor C.'s profile image
Taylor C. 
on Birdeye

8 months ago

If I could thank Katelyn Gadzinski a million times, I would. She communicates so well and is super friendly, helpful and patient. Truly went above and beyond my expectations and genuinely cares about her clients. So thank you times a MILLION, Katelyn! You made my experience amazing!  

Business response:

Hi, Taylor. We are thrilled to learn that you had a positive experience with us!  

Frequently asked questions about Extra Credit Union

How is Extra Credit Union rated?

Extra Credit Union has a 4.9 star rating with 379 reviews. 

When is Extra Credit Union open?

Extra Credit Union is closed now. It will open on Monday at 9:00 a.m.