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3601 Junipero Serra Blvd, Daly City, CA, 94014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Excellent storage place! The staff here is really friendly especially Selma. I never had an issue with my unit and they were always prompt in fixing any problems I had with my bill or unit. The place overall is really clean and well maintained. There is plenty of space to move all of your things and the hours are reasonable. There are plenty of dolleys to help you move things and I've rented units from several building in this extra storage and I've never had any problems with the elevators. I know this is a huge problem at... read more
I've been using this storage facility for years now and have had nothing but great customer service. The staff are always pleasant, polite, and extremely helpful. I was ecstatic when my building was finally renovated to include elevators!
The team at this location is terrific. Very nice, helpful and willing to assist. The upgrade in the units exterior was very nice. The access and hours were good and the overall operation is clean and well managed. This was the second Extra Space we have used and would use them again. Great Job!
Employees at this location really know what they're doing. They are extremely helpful and upbeat. Got 50% off our first month's cost. Had a great experience here, would recommend to everyone! :)
Being a victim of the recession was tough, but going to Extra Space Storage made it more bearable. The customer service and prices were top notch. The move into the Storage facilities were simple and I can trust that our stuff is safe.
"Be careful with this place. The first month's rent is cheap, but after 3 months they start increasing the price. It feels like a bait to get you in first, then keep raising the rent. I don't recommend renting here--look somewhere else."
Business response:
Grimm, we understand the frustration of rate increases. Our team strives to provide clean, secure facilities for your belongings at affordable pricing. Occasionally, we re-evaluate rates to make sure we are able to continue providing top-notch facilities. Please contact (650) 994-4211 to discuss your concerns.
Stay away from this place. The first month's rent looks cheap, but that's how they lure people in. After about 3 months, they increased my rent by an extra $100, and it keeps going up. What seemed affordable at first quickly became too expensive. Be careful and read the lease terms closely before signing.
Business response:
Sorry for any inconvenience with rent increases, J D. We understand your concerns about pricing transparency. Please contact us at (650) 994-4211 to discuss your lease terms.
I have negative experience at Daly City / Colma Extra Space storage. A lot of rats running between units Manager Jovita Alarcon told me to post 5 star review, when I poster negative, she increased price for my unit second time per year. I think I pay highest price in all CA storages now.619 dollars. This is not her private facility, but she id acting like she's.
Business response:
We apologize for the pest issues and pricing concerns at our Daly City / Colma facility, Igor. We take these matters seriously and want to address your experience with Manager Jovita Alarcon. Please contact us at (650) 994-4211 so we can resolve these issues directly.
I used this storage space throughout my time in college. I wish I could leave this place with a good review but my last experience with them was awful. I went to collect my things and found RAT DROPPINGS throughout the unit and multiple holes in my belongings from RATS chewing through my stuff. I told management about my problem and they did absolutely nothing. I cannot recommend this place if you care about your belongings.
Business response:
We are disappointed to hear about the rat issue and damage to your belongings. Please contact us at (650) 994-4211 to discuss this matter.
Extra Space Storage has a 4.8 star rating with 2,239 reviews.
Extra Space Storage is open now. It will close at 10:00 p.m.