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Extra Space Storage
- Self Storage
- Honolulu, HI
About this business
Location details
1414 Kalakaua Ave, Honolulu, HI, 96826, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 7:00 p.m. | |
| Tue | 08:00 a.m. to 7:00 p.m. | |
| Wed | 08:00 a.m. to 7:00 p.m. | |
| Thu | 08:00 a.m. to 7:00 p.m. | |
| Fri | 08:00 a.m. to 7:00 p.m. | |
| Sat | 08:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
RecommendedGreat friendly staff Yes
Business response:
Thank you for your feedback, Brian! We love to hear that our customers are happy with Extra Space. Please stop by the office or reach out to us at 888-storage if you have any questions!
RecommendedCliff Bartek was very helpful, courteous and patient. He explained the terms in detail taking time to make sure there was understanding. He was also conscious of offering the best applicable rate. Cliff’s service is very much appreciated.
Business response:
Thank you for the review, Lettie! We pride ourselves on having a friendly, accommodating staff and are so happy Cliff was able to assist you! Don't hesitate to reach out to us at 888-storage if you need anything.
RecommendedProfessional and very helpful
Business response:
Hello, Debbie. Thank you for the fantastic review! We're so happy we could help. Let us know if we can do anything else to help at 888-storage.
RecommendedFriendly staff, accommodating in times of need and clean facility. We needed at last minute a 2nd storage unit, Debbie was able to find a unit on the same floor. She saved our day!! Also Shout out to Meleane and Jen with setting us up with our 1st rental Unit. You folks are Awesome!!
Business response:
Thanks for the awesome review, Aitogi! We work hard to meet the expectations of our customers, and we're happy to hear Debbie hit the mark for you! We're always here to help at 888-storage if you have any questions or need assistance with your rental.
RecommendedDebbie, the store Manager has been so helpful. She answered all the questions we had and we are very happy and satisfied. We highly recommend this location to anyone because of her. Thanks Debbie !!
Business response:
Hi 井上隆志, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Debbie! If there is anything we can do for you, please let us know at 888-storage.
RecommendedDebbie provided me the excellent service! I made the online storage reservation however I misunderstood the space I needed, Debbie explained everything I need and gave me the exact storage unit right away. She is professional and very customer oriented!! The place may a little expensive but the location is good and very clean. Thank you, Debbie and I recommend to everyone!
Business response:
Hi Nobue, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Debbie! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.
Recommended2 THUMB UP AND 5 STAR'S yes I would recommend it
Business response:
Hey Chivas K, thank you for your kind recommendation! We love hearing your feedback and are thrilled to know you are enjoying your experience with us. Let us know if there's anything else we can do to keep your experience great! Give us a call at 888-storage or stop by the office if you need anything!
RecommendedThe security of the facility and the helpfulness of the employees. In particular an employee by the name of Debbie Jurgens at your Honolulu Hawai’i location was “extremely” helpful to me! She is always cheerful, smiling, and always listen’s, and if there is a problem in which she can assist with she always to come up with a resolution to it! She is a great asset to your company - Great job Debbie!
Business response:
Thanks so much for the kind words, Ricky! We are so happy to hear that your experience with Debbie has been positive. Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security, we're thrilled that your experience has reflected that. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.
RecommendedThey were 10 minutes from closing but yet took extra time to help me get a unit !
Business response:
Hi Christian, thank you for recommending us. We're glad our team took extra time to help you get a unit! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 1,513 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 8:00 a.m.