Extra Space Storage

Ample D. 

on Yelp

11 years ago

Hands down the sweetest most professional company around. They have made the storage aspect of my move so stress free. A million thank you's. The location is convenient and spacious. There is pull up free parking, ramps, elevators, and moving supplies of all kinds. I am a grateful and very happy girl. What they are keeping a secret are 12 foot ceilings!!! So much storage for the money! Store with this company. They are spot on. 

Jessica B. 

on Yelp

11 years ago

This was my first time renting a storage unit, and I just received stellar service here. The employee who helped me was very pleasant, and explained everything clearly to me. Another employee helped me load and transport my boxes to my unit, which was so helpful, as I came alone. The units are clean, spacious and secure; I didn't leave any valuables, but I'd feel confident to leave them here in the future. Thanks for making this experience easy and even enjoyable!! 

Alexis B. 

on Yelp

11 years ago

I am renting a space here at the moment and everything was so easy! Milton is super sweet and helpful. They provide carts that make moving boxes and other heavy items to your unit so much easier. They have a great security system and everything was super clean! I highly recommend this place if you are looking for a storage unit! 

Libby G. 

on Yelp

11 years ago

I recently rented space at this location for my business. Milton was the storage representative that helped me and he was fantastic! He was very courteous and helpful. The day we moved in, we discovered that the space we had rented was not large enough for all of the items we needed to store. Milton quickly found an additional space for us to rent. He offered us the option of renting a much larger space but I told him I would come back another day to do this. When I did return over a month later, he remembered me and had Ada... read more

David Y. 

on Yelp

4 months ago

The space and service are fine (LIC). But they are a predatory business. In one year my monthly fee has gone up by almost 70% from $185 to $315. When I started in this space it was not owned by ESS, but once they acquired it, the price increases kept coming. I am really aggravated by the price gouging. I would advise anyone looking for storage for more than a few months to go elsewhere. 

Luba E. 

on Yelp

4 months ago

I made a reservation and they cancelled it without talking to me. THen I talked to 6 people, my unit was NOT available. I missed my flight to Los Angeles. Horrible company. Here is AI review: Extra Space Storage reviews are mixed, with many customers reporting issues with price increases, while others praise the facilities and staff. Some customers have experienced significant rent hikes after initial promotions, with some rents doubling or even tripling within a year. Other complaints include unexpected fees and issues with... read more

Daria S. 

on Yelp

4 months ago

In the last 6 or 7 months my rent has been raised by $150. First a 35% increase on a $250 unit. Then I moved to a lower priced unit and a 40% increased was levied after one month. I was not notified in either instance. Needless to say I am in the process of moving. I had a clearance giveaway and several of the people stopped by the office because they didn't read the details of the address. At the end I was chastised, as though I was a child, because I was supposed to escort each person. This is crazy because the stor... read more

Cynthia R. 

on Yelp

5 months ago

Beware they will increase more than 100% within a few months. Bad business practices. 

Kelly S. M. 

on Yelp

5 months ago

I'm bummed that I didn't read reviews before storing here. They only allow month to month leases, randomingly increase rent for no discernable reason, and their units are NOT climate controlled. Will lower your increased rent (by a little) only if you call and complain. Will never rent with them again. 1110 Route 36, Hazlet, NJ, is the location I'm at.